Customer Ratings & Reviews
- Model:
- CM191005US
- SKU:
- 6367430
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
For the coffee man
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a birthday gift for my dad. He drinks a lot of coffee, especially at work, so what better way to heat up his coffee without a microwave.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Deevs, thanks for sharing this with us! We're glad to hear your dad is enjoying his birthday gift and has been loving his perfect temp in his Ember so far - we appreciate both of your support!
- Pros mentioned:Temperature control
a bit expensive but WORTHY purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love how you can change the temperasture - adjust within a reasonable amt of time instead of waiting for your HOT beverage to cool down and burn your tongue.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your perfect temperature with your Ember Mug!
- Pros mentioned:Temperature control
Love my new Ember coffee cup.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new mug. No more cold coffee. It works great and I am very happy with my purchase. Highly recommend the Ember Coffee Mug.
I would recommend this to a friend Junk piece
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beware of warranty fine print regarding corrosion. Bought mug for less than 2 months and got corrosion on the bottom of cup and on the charger. I cleaned and dry every time before charging. I don't write review but with expensive item last 2 months only. Contact customer support and corrosion is not covered. Within 2 month it's $130 junk. Reply from Ember Support: Thanks for reaching out and providing these photos. Sorry to see this happened. From the images shared, it does look like there is some corrosion damage on the bottom of the mug. While corrosion is not covered under warranty, here at Ember we want to support our customers as best we can and offer an out of warranty replacement for the mug at an additional fee.
No, I would not recommend this to a friend- Pros mentioned:Temperature control
Great stylish mug
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great coffee mug! Long lasting battery, and since I like taking my time to enjoy it keeps coffee warm at the perfect temperature. Big Bang for your buck.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Juancho, thanks for sharing this with us! We appreciate your support and hope you continue to enjoy your Ember Mug - if you have questions or concerns, please feel free to reach out to us so we can help!
- Pros mentioned:Temperature control
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my mother in law. She loved my husbands so much I had to get her one. They keep coffee warm for hours! I’m buying a third one soon.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this with us! We're excited to hear the Ember is being gifted in your family and hope everyone enjoys their mug - thank you all for your support!
- Pros mentioned:Temperature controlCons mentioned:Battery life
Never going back
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup really keeps your drinks warm and thats a big deal. Something i didnt known I needed until i gave it a shot! I do wish the battery lasted more than an hour since i am not always around the charging coaster (which allows unlimited battery when the cup is using it).
I would recommend this to a friend - Pros mentioned:Temperature control
Great way to keep drinks hot
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like your coffee or tea hot, than this is something to consider. No hotplates, it charges and then heats only if there is a liquid in the cup.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi abcd, thanks for sharing this! We hope you're still enjoying your Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Ease of use
Does as described.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does as described! App is easy to use and setup over bluetooth. Used primarily for coffee so is hand washed daily. Couldn't be happier with the purchase.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Dimhat, thanks for leaving a review! We're happy to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love thIs mug. My coffee always right temperature whenever I need to drink. I used to throw coffee away since it went cold. But no more waste like that.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Dotty, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Does what it suppose to
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And does it well, keeps my drinks warm even if I am late in meetings
I would recommend this to a friend - Pros mentioned:Temperature control
I love hot coffee!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice addition for myself! So nice, not having to keep heating my coffee up! If the price ever comes down on the 14 oz size I might be tempted!!!!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Allaboutagoodcupofjava, thanks for sharing this! We're happy to hear you gifted yourself an Ember and have been enjoying it since! We appreciate the feedback about price as well - if you have any questions or concerns, please let us know. Thank you for your support!
- Cons mentioned:Size
A perfect mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.An excellent product. Completely happy with it. I will probably purchase the entire metal collection! I only wish I could purchase a 16oz metal mug, too.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Pierangelo, thanks for taking the time to leave a review! We're glad to hear you've been enjoying your Metallic Ember and appreciate your feedback regarding size as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Perfect product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This SmartMug is perfect. I have no issues with keeping my coffee and tea warm. Setup was easy and foolproof. So easy, I'm buying these for Christmas presents.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember so much so that they'll be gifted this year - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Hot Coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Given as a Christmas present to my son in law working from home right now. He says it keeps his coffee warm with no problem. The app is kind of fun for it.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We're glad to hear the Ember was gifted and your son-in-law has been enjoying his mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Grandpa uses it everyday day
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughters grand father loves this mug, staff was very knowledgeable about the specs
I would recommend this to a friend - Pros mentioned:Temperature control
Hot Coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works exactly as expected! Have had no issues so far! And it definitely keeps my coffee really hot
I would recommend this to a friend - Pros mentioned:Temperature control
Pricey but nice investment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love love! I don’t have to reheat my coffee before I finish it.
I would recommend this to a friend - Pros mentioned:Temperature control
Hot coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very useful product. It keeps my cup hot! I was surprised that it actually worked
I would recommend this to a friend - Pros mentioned:Temperature control
Pleasantly surprised - highly recommended
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very pleasantly surprised how well it works. You coffee remains fresh tasting (not burnt) and at the perfect temperature. Highly recommended.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi JohnS, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember - if you have any questions or concerns, please let us know!