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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1537 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,538 reviews
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Hot cup of joe

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love a hot cup of coffee but I am a slow drinker. This was perfect for me! I do you wish it had a longer battery life.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Nice aesthetic - Disappointing performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sort of a disappointment Takes over 2 hrs to charge; stays charged with liquid for about 90 minutes; won't charge with liquid; I was looking for a cup that would be charged for the whole work day

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there thank you for your review and we do appreciate the feedback! We do want to note that the charging coaster can also be used to extened the battery life of your ,ug. If you place the mug on the coaster while it is heating, the battery level will pause. Which can give you hours of battery life! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    embuurrr

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really love this mug! keeps the drink inside just the right temp

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Very good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife just loves her cup. It is all that she thought it would be and yes it keeps her beverage as hot as she chooses.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for sharing! We're so happy to hear your wife has been enjoying her Ember! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. Keeps coffee as hot as you want or as cool

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Adorable little thing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fantastic! Much better than the portable thermos version for sure. It's the perfect work from home companion.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Sammie, thanks so much for sharing! We're happy to hear you've been enjoying your Ember, especially while working from home! If you have any questions, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as the descriptionsays. Great to keep my coffee warm

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a gift and they love it! I see them using it everyday. Their only complaint is the battery doesn't last very long.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mug works very well. Maybe the price is little high!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hands down best investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug. It keeps tea or coffee warm all day without having to put in the microwave

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great present idea

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It holds a good charge and the app is very cool to use for adjusting the temperature

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Temperature control mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. The recipient loves it, particularly the ability to maintain and control the temperature.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Rob2345, thanks for leaving a review! We’re excited to hear the Ember was gifted and they've been enjoying their Ember - we appreciate both of your support! Ember

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Size Matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as a gift for my mom and she loves it but it's kinda small..... had to go exchange for bigger one

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're glad to hear the Ember was gifted and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best mug you can get! The app is awesome, mug stays nice and cool. Coffee is hot For a long time

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot Coffee!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee hot over a longer period of time and let’s me enjoy it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember mug keeps my drink hot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I sip my morning coffee slowly - the Ember mug keeps it the temperature I want.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Cindy, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect Coffee Mug for Slow Sippers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Keeps my coffee at the ideal temperature for as long as I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So so happy with this gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my mother in law and absolutely love it so much, she said it was the best Christmas gift ever which I agree because I use it when she isn’t home and I love it, I hope I win the $400 so I can buy one for me

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 3 out of 5 stars

    10oz is not an optimized size.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish to have bought the 14oz. 10oz is just too small.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    When app works, I love this thing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Android user: app disconnects all the time. But when this thing works properly, I looooove it. Love it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We're happy to hear you've been enjoying your perfect temperature in your Ember and appreciate the feedback in regard to the app. We do want to assure you that the mug is functional without connection to the device, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help! Ember