Customer Ratings & Reviews
- Model:
- CM191005US
- SKU:
- 6367430
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Temperature Control Smart Mug² - 10 oz, particularly praising its temperature control, ease of use, and overall quality. The sleek design and available colors also receive positive feedback. However, some customers have expressed concerns about the battery life and the mug's size. Additionally, a few users have reported issues with Bluetooth connectivity and noted the mug's weight.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Excellent product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave it as a gift and the person LOVES it!! She said she would get it for everyone she knows who drinks anything hot.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jbruno, thanks for leaving a review here! We're glad to hear the Ember was gifted and they've been enjoying their Ember Mug - if you have any questions or concerns, please let us know!
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Its perfect for tea lovers. I do think it is a little pricy but I have used it every night since I bought it.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for sharing! We're happy to hear you've been enjoying your Ember so far!
- Pros mentioned:QualityCons mentioned:Battery life
Not staying connected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've been having issues with it getting unpaired to the phone (iPhone X). Problems started when the phone was showing that it reached the desired temperature but coffee was still cold to the touch. Did all suggested troubleshooting. Confirmed Mug is ON; Toggled Bluetooth; Force Close App and even Reset Mug; Uninstalled / Reinstall App and now it won't connect at all. Returning this product today. PLEASE FIX We love your product! Ease of use... better battery life can always be wished for BUT it lasts long enough for what we need it for... love the new color... build quality is good too.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you so much for taking the time to leave a response here! We're so sorry to hear about the experience you've had with your Ember and would love the chance to assist in resolving this for you! Please reach out to us directly at [email protected] so we can assist you further!
- Pros mentioned:Temperature control
Wife loved it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. Have only used for a couple days but keeps coffee warm and no more need to microwave it. Yeah!!!
I would recommend this to a friend - Pros mentioned:Temperature control
Ember coffee mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor app design, but product keeps coffee/espresso warm. The app dissconects from the mug.
I would recommend this to a friend - Pros mentioned:Temperature control
Keeps coffee hot!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this coffee mug! Keeps my coffee hot for a couple hours!
I would recommend this to a friend - Cons mentioned:Size
Cup is too SMALL!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this cup is everything it's advertised as, it is MUCH too SMALL to be used in a Kurig machinel. I always make the largest cup of coffee my Kurig machine will brew and this Ember cup won't hold my brew. Granted, it works wonderfully if you make a cup of tea using hot water from a tea kettle... but I rarely make cups of tea!!
No, I would not recommend this to a friend - Pros mentioned:Temperature control
Nice smart mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the cup keeps things i need at the temperature i need.
I would recommend this to a friend - Pros mentioned:Ease of use
Great mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife uses it every day with ease. May have to get myself one.
I would recommend this to a friend - Cons mentioned:Battery life
Hot cup of joe
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love a hot cup of coffee but I am a slow drinker. This was perfect for me! I do you wish it had a longer battery life.
I would recommend this to a friend - Pros mentioned:Temperature control
Very good purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife just loves her cup. It is all that she thought it would be and yes it keeps her beverage as hot as she chooses.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for sharing! We're so happy to hear your wife has been enjoying her Ember!
- Pros mentioned:Temperature control
Perfect for the hot beverage fan
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent gadget! Works perfectly to keep tea hot all evening. Highly recommend.
I would recommend this to a friend - Cons mentioned:Battery life
Great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gave this as a gift and they love it! I see them using it everyday. Their only complaint is the battery doesn't last very long.
I would recommend this to a friend - Pros mentioned:Temperature control
Adorable little thing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fantastic! Much better than the portable thermos version for sure. It's the perfect work from home companion.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Sammie, thanks so much for sharing! We're happy to hear you've been enjoying your Ember, especially while working from home! If you have any questions, please let us know.
- Pros mentioned:Temperature control
Smart mug
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great for keeping warm all my drinks. great look and feel
I would recommend this to a friend - Pros mentioned:Ease of use
Cleaning
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easier to clean than expected! Overall satisfied with this purchase!
I would recommend this to a friend - Pros mentioned:Temperature control
Temperature control mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased as a gift. The recipient loves it, particularly the ability to maintain and control the temperature.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Rob2345, thanks for leaving a review! We’re excited to hear the Ember was gifted and they've been enjoying their Ember - we appreciate both of your support!
- Cons mentioned:Size
Size Matters
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a gift for my mom and she loves it but it's kinda small..... had to go exchange for bigger one
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review here! We're glad to hear the Ember was gifted and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Hands down best investment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mug. It keeps tea or coffee warm all day without having to put in the microwave
I would recommend this to a friend - Pros mentioned:Temperature control
Awesome
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome cup, it really keeps the temperature that is desired.
I would recommend this to a friend