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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1537 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,538 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for everyone

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I leave my coffee sitting around while I get distracted. Coming back to warm coffee everytime is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    sick kicks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome!!!! elegant and does the job. never would have imagined i’d buy a “smart mug” but here we are

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi timmy, thanks for leaving a review! We're happy to hear you've been enjoying your Ember Mug so far - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for a gift!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coffee mug. We used them every day and keep your coffee at the right temperature.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    great mug for dad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome gift for dad. Great for when you make coffee and forget about it for a while

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    What's not to like?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having my coffee always at just the right temperature!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very convenient I love it so much it keeps my coffee very hard at all times

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Temperature control mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase as a gift. Recipient loves it, particularly the ability to control and maintain the temperature.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Rob2345, thanks for leaving another review and sharing this! We’re happy to hear they've been loving their Ember Mug so far - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Given as a Gift

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "life changing" - having hot coffee for hours is huge plus...no more microwaving

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome Ember Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome mug. Keeps my tea hot for quite some time. An expensive item but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift for my wife. Thought it would be a good flex in the office and it was

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    my wife loves this mug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my wife she loves it keeps her coffee nice and warm thinking about buying another.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi gunner56, thanks for leaving a review! We're excited to hear your wife has been loving her new Ember and hope your collection continues to grow - we appreciate both of your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best mug for the lab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been the best mug. I work in a lab so to come back to a hot mug with no more microwave runs is the best thing ever.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ideal buy for coffee lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice gadget for coffee lovers. You can adjust the temperature of the drink with the app

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave us this awesome review! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Life changing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely changes the way I drink coffee. No longer gulping it down, but slowly sipping at the perfect temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding. Love the mug. Keep everything cold and warm.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Won’t waste a cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leave it and come back. Great survival coffee invention. Helps me not waste a cup

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Good idea. Poor execution.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what it's cracked up to be. I set mine at 145 (max) and that killed the battery life. I got maybe 30 minutes off the base. That wouldn't be a big deal if it actually charged while on the base with coffee in it. It does not do so. The manual states that it will keep your coffee hot while on the charger and the battery won't continue to drain. Not true. It slows down battery drain while on the base but it doesn't stop it -- at least not when the mug is set to 145 degrees. Great idea. Poor execution. This is the second gen so hopefully "charge on base while coffee in cup" is a feature they'll add for 3rd gen. I'll rebuy it then. Ember told me it "shouldn't go down in charge while on the base" but it did and fast enough to drain what was left so I returned it as defective.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Fred, thanks for taking the time to write a review and providing this feedback. We are sorry to hear about the experience you had with your Ember. We're always are looking to grow and improve so if you have any other concerns, please email support@ember.com so we can learn more! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love my tea hot!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product - tea and coffee stay warm for 2 hours, off of the charging station.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great heat but small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves it but cup so small. Great heat but drink wont last. It run out fast

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best cup. Coffee stays hot for 1-1/2 hours

    I would recommend this to a friend