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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1537 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,538 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug! As advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Keeps my cup of coffee hot! Couldn't ask for a better mug!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re happy to hear you’ve been enjoying your coffee with your Ember Mug! Ember

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cup but wished it stayed heated longer. One hour isn’t enough for me.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing keeps coffee hot for a long time. Works absolutely perfect.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jbuzz, thanks for leaving a review! We’re happy to hear you’ve been enjoying your Ember and perfect temperature so far! Let us know if you have any questions or concerns. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Good to have!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for keeping temp at certain level. Would buy for presents again

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Aaron, thanks for taking the time to leave a review! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Best cup for keeping coffee hot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking to purchase the Ember cup for the past 2 months and after careful research I took the leap and purchased it, man I'm not disappointed. This cup is perfect for keeping my coffee hot and at the temperature I like for an hour. Although it's a bit pricey, Best Buy had it a deal I couldn't refuse with a free $20 gift card. I absolutely love this cup.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Msjen, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Ember

  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Nice cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee warm!! Nice! I like it alot!!!!!!!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We're happy to hear you've been enjoying your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife absolutely loves the mug. No more cold or luke warm coffee.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Maxxmaddie, thanks for leaving a review! We're happy to hear your wife has been loving her Ember Mug so far - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to sip coffee every morning without having to microwave it every 20 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee at the exact temperature you want from your phone it is crazy!!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cup! This is my 3rd now and I’d definitely recommend.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Flipittydodah, thanks for leaving a review! We're glad to hear you've been enjoying your Ember Mugs and your collection is growing - thank you for your continued support! Ember

  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Not disappointed at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Amazing quality. My favorite tech gadget this year.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi JonathanO, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember so far - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my son-in-law. He loves it and uses all the time.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Sunshine, thanks for sharing this with us! We're excited to hear the Ember was gifted and your son-in-law has been loving this mug - thank you both for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome gift

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé loved getting this for Christmas and uses it every day

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi rickstervt1, thanks for sharing this with us! We're happy to hear your fiancé has been loving their Ember and it's been their go-to mug recently - we appreciate both of your support! Ember

  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase , it works fine so far , I only wish it was bigger

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Chris, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback in size as we continue to improve. At the moment, our 14oz mug is the largest size, but we'll pass this feedback along to our team - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got rave reviews on this gift. They loved it. Keeps drunk warm like it says it does.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Was a gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife for valentines she uses it all the time she loves it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Very Premium

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mug and feels good to hold, always keeps my coffee warm.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi DJEros, thanks for leaving a review! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Cons mentioned:
    Bluetooth connectivity

    Rated 2 out of 5 stars

    Read the fine print

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really excited toget this mug and set the perfect temperature, but when I went to use the temperature control app that's where it all fell apart. For about a week I had tried everything to get theug to connect over Bluetooth and nothing worked. Tried doing everything the ember website said and no success. I contacted there customer support and it took full week for them to email me back (they have no over the phone customer service). Turns out my phone isn't compatible, and alot of phones aren't as well. If you have a samsung or iphone your probably okay, but anything thing else don't bother. The mug will forever be glichy with out the firmware update and there is no way to adjust the temperature without the app. Makes sure you read the website to make sure you can use the mug the way it's supposed to.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Robby, thanks for taking the time to write a review and providing valuable feedback. We are sorry to hear about the experience you had. We're always are looking to grow and improve so if you have any other concerns, please email [email protected] so we can learn more! Ember

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Neat

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool niche gift. Everybody that sees it ask about it

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Thanks so much for taking the time to leave a review! We appreciate the support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee or tea “hot” to the last drop. Charges quickly and easy to clean

    I would recommend this to a friend