Customer Ratings & Reviews
- Model:
- CM191005US
- |
- SKU:
- 6367430
Customer reviews
Rating 4.5 out of 5 stars with 1537 reviews
(1,537 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Rated 4 out of 5 stars
Great but, finicky
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The cup does what it says and will keep your drink at the temp you want for a couple hours while off the charger. One call-out, if you don't get it put on the charger perfectly, it won't stay charged. Not a huge issue but, a watch-out. You will realize it the first time you go to grab it and it is dead but, has been sitting on the charger overnight. I would probably buy again and if the price comes down, I would definitely buy again.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Capacity
Rated 4 out of 5 stars
Really keeps drinks warm!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought this for me for Christmas. I work all day at my laptop, and I'm always complaining that by the time I drink my coffee, tea, or hot chocolate, it is completely cold. This cup works are claimed, and will keep your drink warm until you finish it. My only complaint is that it is small (which is why I took off one star), and it only holds 8 ounces. I think they might make a larger one, and wish I had a larger one.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Shirl, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to size as we continue to improve. At the moment, our 14oz mug is our largest size, but we're happy to share this feedback with our team! If you have any questions or concerns, please let us know.
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Grrat mug
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got a couple of his and hers ember mugs abd the light is so cool and works great in leeping tea or coffee warm!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Bluetooth connectivity
Rated 4 out of 5 stars
Perfect Hardware, Poor Software
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only heated mug you'll ever need, honestly. This is a fantastic little thing that seems to heat fairly reliably. The only hitch is that software is dependant on the bluetooth ability of your phone, so connecting can be finicky at times. But it does indeed keep your beverage at the temperature it stays at better than any other similar cup of same value or less.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
I LOVE my Ember mugs!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got one as a gift and oh wow! I love that my last sip of coffee is as hot as my first. I drank out of it every day. It lasted for years! Their customer service is TOP NOTCH. I wish every company and product were as good as this one!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Cons mentioned:Battery life, Bluetooth connectivity, Size
Rated 3 out of 5 stars
It's alright.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this mug for a while and use it everyday. I just wished they made it bigger and battery lasted longer. I think i can go without it but feel obligated to use since I spent so much money on it. On the other hand, it's pretty to look at! Bluetooth connectivity when I first got was awful but haven't had any problems recently.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing and leaving a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to size and battery life - we're always working to grow and improve, but if you have any questions or concerns, please let us know!
- Pros mentioned:Quality, Temperature control
Rated 5 out of 5 stars
Best mug ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love this bad boy. Keeps stuff nice and hot, even reheats stuff nicely! Battery life is excellent, but the coaster is a life saver. The finish on the inside of the cup scratches pretty easily, but other than that it’s durable and beautiful. Highly recommend taking the plunge
I would recommend this to a friend Rated 5 out of 5 stars
Bets Gift ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and a great Christmas gift or any Coffee or tea drinker. I wouldn't want to give this up now that I am used to hot coffee!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Quality made mug
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and can sync up to phone and iwatch to alert when desired temp has been reached.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Quality
Rated 5 out of 5 stars
Hot coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent does exactly what I was advertised and I wanted!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Size
Rated 4 out of 5 stars
Great product, too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mug for my wife, as she frequently throws away coffee once it gets cold. The mug works adequately well, but is too small. Our one cup coffee maker pours a 14 oz cup, and this mug is only 10 oz. They do make larger ones, and we should have gotten one of those. It works well and as advertised, just beware of cup sizes and how much you regularly pour into each cup.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Stainless Steel
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Pbennett1014, thanks for taking the time to leave a review here! We're glad to hear your wife has been enjoying her Ember and appreciate your feedback about size as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 4 out of 5 stars
Great Product for Coffee and Tea Enthusiasts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this a gift for someone and they now use it almost every day. It keeps whatever you are drinking at a very stable temperature. The only issue that this product might have is the battery life, but if you keep it on the charging pad at least some of the time you will not face any issues.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Size
Rated 4 out of 5 stars
Sizing a little misleading
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it, but wish I had bought the larger one.. it says 10iz, but 10 takes to rim, so really only holds 8 comfortably.. it does keep coffee warm - so it does its specific job..
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Love it. Works like a charm!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use. Keeps my coffee hot. Has been for the last year with out fail. Now definitely will buy silicone spoons for the next one becaude it now has some bad stir lines.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Quality
Rated 5 out of 5 stars
Great gift!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup, bought it for my wife she uses it everyday
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 5 out of 5 stars
Love These Mugs
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are not perfect, they are pricey for a mug, the battery only lasts so long, and milk beverages have a tendency to start forming that milk layer on top but despite these issues this is by far my favorite addition to my life in a while. I find myself having warm beverages more often just to use it because the beverage stays at the right warmth for a long time.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Andrew, thanks for sharing this with us! We're happy to hear you've been enjoying your Ember Mug so far and appreciate the feedback - we're happy to share this with our team as we continue to improve! If you have any questions or concerns, please let us know.
Rated 4 out of 5 stars
great (little) mug!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, excellent user interface, class looking! Only thing is, a little too small for practical use. Ended up returning to get the 14 oz.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
No, I would not recommend this to a friend- Pros mentioned:Temperature controlCons mentioned:Bluetooth connectivity
Rated 4 out of 5 stars
App is a little glitchy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this in the winter for keeping coffee, tea, and cuder warm. The app is a little glitchy amd wont always connect with my phone. That is the only reason I removed a star.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Gold
I would recommend this to a friend - Cons mentioned:Battery life, Size
Rated 4 out of 5 stars
Nice mug to keep things warm
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug is great to keep things warm. It doesn’t seem to hold a charge as long as it says—maybe good for two mugfuls before recharging. Also consider getting the 14 oz. The 10 oz may be a bit small, depending on how much a person usually drinks
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Weight
Rated 4 out of 5 stars
great concept!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This coffee mug is a great concept! Something that keeps the coffee or tea warm for a longer period of time using a battery. I got this for my wife and she loves it. She drinks coffee more slowly than I do so hers always went cold and she'd have to microwave the same cup at least twice. Not anymore! Cons are that it's a bit heavy and quite expensive.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Stainless Steel
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi FrankCastle, thanks for taking the time to leave a review here! We're glad to hear your wife has been enjoying her Ember and appreciate your feedback regarding the weight and price as we continue to improve - if you have any questions or concerns, please let us know!









