Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $129.99

Customer reviews

Rating 4.5 out of 5 stars with 1520 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,520 reviews
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Capacity

    Rated 4 out of 5 stars

    Really keeps drinks warm!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband bought this for me for Christmas. I work all day at my laptop, and I'm always complaining that by the time I drink my coffee, tea, or hot chocolate, it is completely cold. This cup works are claimed, and will keep your drink warm until you finish it. My only complaint is that it is small (which is why I took off one star), and it only holds 8 ounces. I think they might make a larger one, and wish I had a larger one.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Shirl, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to size as we continue to improve. At the moment, our 14oz mug is our largest size, but we're happy to share this feedback with our team! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Bluetooth connectivity

    Rated 4 out of 5 stars

    Perfect Hardware, Poor Software

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only heated mug you'll ever need, honestly. This is a fantastic little thing that seems to heat fairly reliably. The only hitch is that software is dependant on the bluetooth ability of your phone, so connecting can be finicky at times. But it does indeed keep your beverage at the temperature it stays at better than any other similar cup of same value or less.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Bluetooth connectivity, Size

    Rated 3 out of 5 stars

    It's alright.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this mug for a while and use it everyday. I just wished they made it bigger and battery lasted longer. I think i can go without it but feel obligated to use since I spent so much money on it. On the other hand, it's pretty to look at! Bluetooth connectivity when I first got was awful but haven't had any problems recently.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing and leaving a review! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to size and battery life - we're always working to grow and improve, but if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Quality, Temperature control

    Rated 5 out of 5 stars

    Best mug ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this bad boy. Keeps stuff nice and hot, even reheats stuff nicely! Battery life is excellent, but the coaster is a life saver. The finish on the inside of the cup scratches pretty easily, but other than that it’s durable and beautiful. Highly recommend taking the plunge

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Quality made mug

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and can sync up to phone and iwatch to alert when desired temp has been reached.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Sizing a little misleading

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it, but wish I had bought the larger one.. it says 10iz, but 10 takes to rim, so really only holds 8 comfortably.. it does keep coffee warm - so it does its specific job..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Love it. Works like a charm!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Keeps my coffee hot. Has been for the last year with out fail. Now definitely will buy silicone spoons for the next one becaude it now has some bad stir lines.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great product, too small

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mug for my wife, as she frequently throws away coffee once it gets cold. The mug works adequately well, but is too small. Our one cup coffee maker pours a 14 oz cup, and this mug is only 10 oz. They do make larger ones, and we should have gotten one of those. It works well and as advertised, just beware of cup sizes and how much you regularly pour into each cup.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Pbennett1014, thanks for taking the time to leave a review here! We're glad to hear your wife has been enjoying her Ember and appreciate your feedback about size as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Product for Coffee and Tea Enthusiasts

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this a gift for someone and they now use it almost every day. It keeps whatever you are drinking at a very stable temperature. The only issue that this product might have is the battery life, but if you keep it on the charging pad at least some of the time you will not face any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Bluetooth connectivity

    Rated 4 out of 5 stars

    App is a little glitchy

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this in the winter for keeping coffee, tea, and cuder warm. The app is a little glitchy amd wont always connect with my phone. That is the only reason I removed a star.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love These Mugs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are not perfect, they are pricey for a mug, the battery only lasts so long, and milk beverages have a tendency to start forming that milk layer on top but despite these issues this is by far my favorite addition to my life in a while. I find myself having warm beverages more often just to use it because the beverage stays at the right warmth for a long time.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Andrew, thanks for sharing this with us! We're happy to hear you've been enjoying your Ember Mug so far and appreciate the feedback - we're happy to share this with our team as we continue to improve! If you have any questions or concerns, please let us know. Ember

  • Cons mentioned:
    Battery life, Size

    Rated 4 out of 5 stars

    Nice mug to keep things warm

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is great to keep things warm. It doesn’t seem to hold a charge as long as it says—maybe good for two mugfuls before recharging. Also consider getting the 14 oz. The 10 oz may be a bit small, depending on how much a person usually drinks

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    great concept!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This coffee mug is a great concept! Something that keeps the coffee or tea warm for a longer period of time using a battery. I got this for my wife and she loves it. She drinks coffee more slowly than I do so hers always went cold and she'd have to microwave the same cup at least twice. Not anymore! Cons are that it's a bit heavy and quite expensive.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi FrankCastle, thanks for taking the time to leave a review here! We're glad to hear your wife has been enjoying her Ember and appreciate your feedback regarding the weight and price as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Great cup!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this cup. Bought the 10 oz, perfect size. Sits on my end table. Great having a hot drink every night.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Works good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give it four stars because number one I didn’t want to download the app. Never too it doesn’t hold that much. It’s one cup that’s it But oh, what a relief it is to have a nice warm cup of coffee .

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Hot Coffee!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is wonderful! It keeps my coffee/tea so hot for a long period of time. I do wish there was a size between this mug and the travel size mug. And, it’s a bit heavier than a normal mug. Overall, I would definitely recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves this cup for work. #brownie points

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this cup for my wife for almost free. It popped up on the member sales of the month, and with the money I got back from using my Best Buy credit card from prior purchases only paid $10.

    I would recommend this to a friend
  • Pros mentioned:
    Quality
    Cons mentioned:
    Size

    Rated 3 out of 5 stars

    Thought on this cup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well. Disappointed in the size of the cup

    No, I would not recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot coffee

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife bought me this mug for Christmas. I love it! My coffee constantly stays hot.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Temperature control

    Rated 5 out of 5 stars

    Love this well built and designed mug!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this mug. Finally I can have my hot coffee until the last drop . This mug is very well made. The sleek minimalist design is appealing which almost reminds me of a product apple would design . The app is also easy to use to program the temperature according to how hot you like your coffee or tea.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

Sponsored