Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,533 reviews
Pros mentioned:
Temperature control
Cons mentioned:
Size
Rated 4 out of 5 stars
Works good
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I give it four stars because number one I didn’t want to download the app.
Never too it doesn’t hold that much. It’s one cup that’s it
But oh, what a relief it is to have a nice warm cup of coffee .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this mug. Finally I can have my hot coffee until the last drop . This mug is very well made. The sleek minimalist design is appealing which almost reminds me of a product apple would design . The app is also easy to use to program the temperature according to how hot you like your coffee or tea.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
I would recommend this to a friend
Brand response from Ember, Inc.
Posted .
Hi there, thanks for leaving a review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know!
Rated 5 out of 5 stars
Excellent performance
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Something I’ve always wanted! My coffee stays hot even when I’m not in a hurry. Stays warm and fresh.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the cup works great, heats up quick, and keeps accurate temperature. Build materials are premium. The app doesn't connect all the time, even though is not required, unless you want to set the temperature to a new value.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great coffee mug. I bought this because I’m always getting busy at school and forget my coffee until it’s cold. There is a bit of a learning curve and the instructions aren’t great, but after a bit of trial and error I got it down. If I did it over again, I’d opt for the 14 oz. mug instead of the 10. My Keurig is set for 10 oz servings and it fills the Ember mug pretty close to the top which makes it too easy to spill if you arent super careful. All in all, I would recommend getting one, regardless of size.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My Ember mug has quickly become the only mug I use. It has the feel of a conventional mug, but the technology inside keeps my morning coffee perfectly heated to the final sip. The app was easy to install and synchronized, but honestly, once I set the mug to my desired temperature, I haven’t used it. I would recommend this mug for anyone who looks forward to their coffee every morning like me.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good rechargeable mug with temperature selection- works very very well! Charges in about 2 hours from dead, and keeps your beverages at the exact temperature you select when you link it to the APP.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
I would recommend this to a friend
Pros mentioned:
Temperature control
Cons mentioned:
Battery life
Rated 4 out of 5 stars
Nice purchase
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall a nice purchase. I like the app but wish the temperature and battery life were on the same page. 145F temp is good for me, just right that it doesn’t burn. I keep the charger in my office and charge the mug overnight. In morning charge lasts 2-3 cups.
Hi there, thank you so much for writing a review! We're so happy to hear you've been enjoying your Ember! We also appreciate your feedback and will pass this along to our team as we continue to improve!
Pros mentioned:
Quality
Cons mentioned:
Size
Rated 3 out of 5 stars
Thought on this cup
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Product works well. Disappointed in the size of the cup
This reviewer received promo considerations or sweepstakes entry for writing a review.
This mug has earned a spot on my work from home desk because of its set it and forget it and ease of use. The mug is on the smaller side with only 10oz but works as advertised. The max temperature the mug can maintain is 145 so if you like your drinks scalding hot this may not be the mug for you.
Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please reach out to us directly at [email protected] so we can assist you further!
Pros mentioned:
Temperature control
Rated 5 out of 5 stars
Hot coffee
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Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My wife bought me this mug for Christmas. I love it! My coffee constantly stays hot.
Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have always loved hot coffee and continually putting it in the microwave was just annoying and wrong. I received this mug as a gift and will never drink from a regular mug again! I set it to my degree of warmth and it STAYS hot to the very last sip. And I can carry it wherever I go inside or outside. Absolute genius product! I would advise getting the 14 oz size to leave room for creamer and less spillage.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this cup for my wife for almost free. It popped up on the member sales of the month, and with the money I got back from using my Best Buy credit card from prior purchases only paid $10.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Many hot beverages taste surprisingly different at even slightly different temperatures. This mug allows you to find your ideal temperature and it will keep it there for you.
The iOS app needs work, but is functional if you can figure out the quirks.
Overall I love this mug. If it becomes lost or stolen I will buy a new one immediately.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper