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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1541 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 1,541 reviews
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Hot Mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug to keep beverages warm but only issue is setting it up ..the instructions are too small and very hard to read.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband who used to spend lots of time microwaving his coffee to reheat it because he wants it HOT. The Ember cup keeps the coffee at the ideal temperature-what more could you ask for!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We're excited to hear your husband has been loving his perfect temp in his Ember so far - if you have any questions or concerns, please feel free to reach out to us so we can help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    love this mug!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus is by far the coolest mug I have ever owned. Keeps coffee, tea, hot coco at the chosen temp. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee is always hot

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for busy mornings , specially when getting kids ready for school . I can put my coffee down and not worry about it getting cold

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee Mug Warmer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave it as a birthday gift to my Computer Technician brother. He loved it as he needs Coffee to perform his work !! Coffee stays warm for a long time.

    I would recommend this to a friend
  • Cons mentioned:
    Bluetooth connectivity

    Rated 5 out of 5 stars

    Heated Coffee Mug

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my gf and she loves it. Had connectivity issues at first but now it works great and she raves about it so I may have to get me one.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great Mug and Works Great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've got three young kids. My wife never seems to be able to finish a cup of coffee before it gets cold. Since getting this mug, she gets to enjoy a cup of coffee when she's able to, without worrying about drinking it quickly. It works perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great idea

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for winter at the office, where you wouldn’t like to have s trip to the microwave to reheat your coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing little cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one of these for Christmas mast year and I fell in love. I love the fact that I can walk away for periods of time and my drink will still be at the perfect temperature when I return to it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    What a useful mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one of these mugs as a gift 3 years ago and it worked so well that I brought this one for my wife. I remember thinking when I first used this 3 years ago that this would be just another gadget that would be useless but to my surprise, I have enjoyed it every day.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi BadPanda, thanks for sharing this with us! We appreciate your support and hope you and your wife continue to enjoy your Ember Mugs - if you have questions or concerns, please feel free to reach out to us so we can help! Ember

  • Rated 5 out of 5 stars

    Ease of Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use (of accompanying phone app) exceeded expectation.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this cup

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to put this cup down as one of the best gadgets that I have ever purchased! It's great! It does exactly what it says it will do. I can walk around the house for hours with it and it keeps my coffee, tea, etc hot for the entire time.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps You Warm

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it is supposed to do. Keeps your drinks hot withoout the need to re-heat if your a slow drinker.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love our Embers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Ember. Bought another for my wife this Christmas. Great not having to keep reheating your coffee in the morning!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Heating cup

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps hot coffee and tea at the temperature you set it too! Always hot ! Great product!

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Ember-Temperature Control Smart Mug 10 oz.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well just as intended. The reason I'm only giving it 4 stars instead of 5 stars is because it's fairly small in size compared to how much I drink in one sitting so it would be a lot more useful to me in a larger size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot Tea!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect heating mug. After helping my mom install the app on her phone/ipad she never has a cold cup of tea again.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee stays hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was quite unique from an email from best buy, bought the wife one for Christmas and she loves it. We often wake up make coffee and catch up on computers/news and so on and now her coffee stays warm thru this task if you will, an excellent but very pleased with it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear your wife has been enjoying her Ember Mug during her mornings - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice coffee mug for morning cup of joe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice coffee mug for morning cup of joe. I always get lost with meetings In the morning and by the time I get to second half of my coffee It’s already cold. I am glad I don’t have to deal with it anymore.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Keeps coffee the perfect temperature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cup, I have ordered a few of them for the whole family and everyone raves about it. It works fantastic, keeps coffee a perfect temperature and makes it a pleasure to enjoy my coffee. I would never turn back to a regular cup.

    I would recommend this to a friend
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