Customer Ratings & Reviews
- Model:
- CM191007US
- |
- SKU:
- 6427205
Customer reviews
Rating 4.5 out of 5 stars with 1537 reviews
(1,537 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Perfect gift for a college student
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already have a mug and a travel mug. These are the best cups i have found for traveling, at my desk or just lazy afternoons. I even bought a few for gifts!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend- Pros mentioned:Temperature controlCons mentioned:Size
Rated 5 out of 5 stars
Absolutely the smartest tea cup!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this cup! I never accidentally reach over and gulp cold tea or coffee anymore. It reheats and, I can control temp from my phone too. Just wish the larger size was available.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you so much for writing a review! We're glad to hear you've been enjoying your Ember. We appreciate your feedback and will pass this along to our team as we continue to improve!
- Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Great quality, easy to use.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this as a gift for my grandma. Taking into consideration that she is able to use it, it’s extremely user friendly. Manages to keep any beverage warm! very cute!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Callie, thanks for leaving a review and sharing this! We’re glad to hear your Grandma has been enjoying her Ember Mug - thank you both for your support!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Wow, my tea time is so much better now!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not ashamed to admit that I often leave my tea out for too long to cool off. I'll set my mug down, start on something else, and soon my tea is ice cold. Yuck. I've got ADHD so this isn't just a tea thing; I'll often get distracted and forget about other mundane things as well. This mug, however, makes that a thing of the past (at least the tea part). Being able to set a temperature and a tea timer with pre-programmed temps and times for certain teas is amazing and is honestly one of the greatest inventions mankind has ever conceived. I just wish I could find the travel mug.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi 99thRangernick, thanks for taking the time to leave a review! We're glad to hear you've been enjoying tea at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know. We appreciate your support!
- Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 5 out of 5 stars
I love this mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keep my coffee/tea warm for a long time. It's very convenient because I can use my phone to set the temperature. Battery runs out quickly though.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our Ember support page so we can help!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Finally, a product that works!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Ember Smart Mug is the best solution I have found for keeping coffee hot while working at my desk. I love it and it works great. I recommend this to other shoppers. Unfortunately, after only two weeks of enjoying the Ember Smart Mug, I accidentally put it in the microwave. This was what I did for years to warm up my coffee. I did it without thinking...Duh! I realized what I had done, but it was too late. I destroyed the mug.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to write us a great review and providing valuable feedback. We're so sorry to hear about the experience you've had with your Ember in the microwave. We're always happy to help so if you haven't already - please reach out to the Ember support site so we can learn more!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Wife LOVES this mug, bought 3 more…
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife LOVES this mug. She was reheating her coffee 3+ times before finishing a single cup. No more. Works perfectly. She did experience an issue after 7 months of use; customer service was great and handled the situation in a way that exceeded expectations. I bought three more as gifts for friends and family since.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Size
Rated 4 out of 5 stars
It works
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price is steep but works well. It's stylish and keeps coffee warm. I wish it was a few oz larger.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Nice Tea Warmer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this om a whim cuz i like gadgets. But it does keep my tea nice and warm at various temps as long as there is liquid in the cup. There is a tea timer in the app which is nice touch. Even tho you can color code it, i’d prefer to just name them. I have two of them.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
So good!
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product! The app is very user friendly and have had no issues controlling the temperature. Would recommend getting!
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Warm coffee forever
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my coffee warm, love it. Great size too, normal size cup of coffee, easy to use. Great for working from home next to my desk.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 4 out of 5 stars
I really like this cup.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this cup. It is easy to operate and I no longer have to drink cold tea. I like that I can change the settings from my phone.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi MsMarian, thanks for leaving a review! We're happy to hear you've been enjoying your new Ember Mug - if you have any questions or concerns, please let us know and we'd be happy to help!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Hot Mod Mug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I heard about this mug years ago and laughed it off. There was sale so I purchased lol, I use my Ember Smart Mug daily! The app is easy to use. The mug keeps liquids hot. I have put cold liquid and it heats up to 135 degrees. I wish the larger 14 oz. was available for purchase. I originally ordered gold but exchange for copper but both look great.
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 3 out of 5 stars
Wish it were hotter!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it’s great to have your coffee never get cold, the max temp by design is 145 deg. Not hot enough for my palette. I’d imagine it’s avoiding some litigation? And be prepared to keep the mug on its stand as the battery dies quickly, probably due to the fact that I have the highest temp selected. Still I no longer have to microwave my coffee to warm it up. If it went several degrees hotter, 4 stars. Would still recommend despite the shortcomings
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Mugg, thanks for leaving a review and sharing this! We hope you can still enjoy your Ember and appreciate this feedback about temp range and battery life. At the moment, our max set temp is 145°F and more battery will be used to maintain this higher set temp, but we can certainly share this with our team as we continue to improve! If you have any other questions or concerns, please let us know.
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Hot mug!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves the mug. She uses it at work and her coffee or tea stays hot for hours
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend - Pros mentioned:Color, Quality
Rated 4 out of 5 stars
A stylish update
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color, and the metal finish seems more durable than the old white plastic (my old white one is all scratched up on the inside from spoons).
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Mike, thanks for leaving a review! We're happy to hear you've been enjoying your new Copper Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 5 out of 5 stars
Good mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size, keeps drinks at a nice temp. Different temps for different drinks. Mug battery life is ok but it you're a really slow drinker may not last.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jimmy, thanks for sharing this! We're glad to hear you've been enjoying your Ember and appreciate the feedback about battery life - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 4 out of 5 stars
Great for keeping your drinks warm
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been used every day, great at keeping your coffee warm or even hot if you like. Battery doesn't last whole day but good enough for the cup size
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Copper
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help!
- Cons mentioned:Size
Rated 5 out of 5 stars
Fantastic Splurge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Ember keeps my coffee warm for at least an hour, which is the longest I have taken to drink a cup. Probably will last longer. However, 10 oz probably means up to the brim, and you wouldn't be able to drink it without spilling. But for 8 oz, it's great.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 4 out of 5 stars
Keeps drinks (too?) hot
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as well as advertised. Keep in mind that you do not want to leave the drinks in there for too long as you are essentially cooking your drinks. They will develop some strange flavors after enough time. The app works fine, but the mug is completely unusable without it which is a bit of a negative. Also a tad expensive for what it does.
This review is from Ember - Temperature Control Smart Mug² - 10 oz - Black
I would recommend this to a friend









