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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1537 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,537 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot coffee for several hours

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient 10oz cup to keep your coffee hot to the last drop. Just set temp once on App, place cup on charging saucer so it will be ready later. The light says its charged and ready. I hand wash the cup, not sure if it is dishwasher ready.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mug, keeps it nice and warm at the temperature I want. Love that it it’s pretty big since I do drink plenty of coffee in the morning. Mug actually has stopped working couple days ago and I’ve had it for 4 months, contacted Ember they will be sending out another mug since it just completely stopped working, doesn’t light up or anything. But other than that works great, keeps it super hot if I put it on highest which I love since I look forward to my coffee and I work from home so I spend all morning drinking it. Love the purchase.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Toast, thanks for leaving a review! We're glad to hear you've been enjoying your Ember and our CX team could help - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Quality, Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    Good

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. Warms drinks nicely. Good Build Quality

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    GREAT mug and a great gift option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I wish the charge lasted more than 2 hours however, realistically it's rare that I am still drinking it by then but if I do I keep it on the charger at my desk. You have to be careful not to get the bottom of the cup/charger wet but otherwise I have really enjoyed it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Must have for serious coffee drinkers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife for Christmas. It's amazing how much of a difference it makes when your coffee is continuously at the ideal temperature. Sure, it seems like a lot to spend on a mug and it certainly isn't for everyone, but any coffee aficionado will love it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Weekend Morning Sips Just Got Better!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d initially purchased one for my wife who’s a daily coffee drinker. After she used it, she purchased one for me for Fathers Day and I’m so glad she did. Getting early morning coffee Mon longer requires multiple microwave reheats be sue the cup really does keep the coffee nice and hot! I highly recommend this this one!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    One Hot Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife, son and I each have one of these. They are fantastic! No more getting up in the middle of a cup of coffee just to put it in the microwave just to heat it up. A little pricy but worth every penny. I'm thinking about getting one more for the road. Best Buy had to do a little scrambling since one was out of stock locally. They found one in another store and it arrived one day later than the other two. They also kept me informed of what was happening and when I could expect it. Fantastic product and fantastic customer service!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review! We're so happy to hear your family has been enjoying their Ember Mugs and no one has to reheat their drink anymore - we appreciate your continued support! If you have any questions or concerns, please let us know. Ember

  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Important tip here!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my daughter who always likes her coffee hot while she's drinking a few cups during her work meetings. She loves it! So I decided to get one for myself BUT I use a Keurig coffee maker, always making an 8 oz size cup--problem is I like a lot of cream so I realize the 10 oz cup will be too full, need to get a 14 oz Ember mug! Hopefully it will be on a Deal of the Day soon!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best gift I ever received for my morning coffee at work. Coffee typically gets warm, then lukewarm, then cold as I take too long to drink it as work mixes with my coffee time. Ember solved all of that for me. My coffee stays at a consistent 135 degrees through the entire cup regardless of the time frame. It’s the best!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Quality

    Rated 5 out of 5 stars

    Ember Cup Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design and finish of this cup. High quality and saves me trips to the microwave.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Capacity

    Rated 4 out of 5 stars

    Ember Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Battery lasts only for 30 mins and this version i bought can’t hold that much liquid. App is a little wonky too

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Joshua, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember and appreciate the feedback - we'll be sure to pass that along to our team! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! Ember

  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Great mix of mug and technology

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect gift for the coffee drinkers in your life. Easy to use, easy to clean and provides a clean design throughout.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Earoman33, thanks for leaving a review! We hope you are enjoying your new Ember Mug - if you have any questions or concerns, please let us know and we'd be happy to help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Extravagant game changer

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are serious coffee drinkers, and had recently taken to nuking our coffee to keep it hot enough. These cups were an extravagant gift to ourselves and we're thoroughly enjoying them. Our experience has been great, up to and including using the Android app to control temperature and a couple other features. Very pleased. I've ordered another so that I can keep one cup charging while one's in use -- again, very serious coffee drinker here.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for daughter. She said it works great. Keeps her drinks hot at home.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Lisa

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my mom who loves coffee. She really likes that it keeps the temperature you set it at for up to 90 minutes on one charge off of the base. You can control the temp you want your beverage to be. Also if there are more than one in a home same color you can customize your light on cup so you know which one is yours, overall a really great product.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this cup!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at this cup for a while before actually purchasing. Thought it may be another gadget I picked up or novelty would wear off. It was on the deal of the day and I took the plunge. Now, I'm about to buy the 14oz. I use it everyday and love it. I can walk around with a cup of coffee and it truly stays hot. If you're used to using the larger setting on the keurig or like a larger cup of coffee, I would suggest buying the larger size.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Great value with great colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, nice color and keeps beverages hot at a temperature selected. I wish they would come on a larger sizes

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Techguy, thanks for leaving a review here! We're glad to hear you've been enjoying your Copper Ember and appreciate your feedback about size - we'd be happy to share this with our team as we continue to improve! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use and is easy to clean! It also can warms up drinks pretty quickly

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    ???

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect design, easy to use, introduce to friends, everyone is happy! it's also the best Christmas gift!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember! Thanks so much for the continued support - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A godsend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup does exactly what I needed to! it keeps my coffee warm so when I end up in those extended conversations, I don’t have to worry about coming to a cold cuppa coffee. I love the cup, and will likely buy more to give to my friends.

    I would recommend this to a friend