Customer Ratings & Reviews
- Model:
- CM191007US
- SKU:
- 6427205
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Best way to enjoy your Coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Set your desired temp and enjoy all morning.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Stan, thanks so much for sharing and leaving a review! We're glad to hear you've been enjoying your Ember!
- Cons mentioned:Size
Great cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish it was a little larger, but keeps coffee hot while drinking.
I would recommend this to a friend - Pros mentioned:Temperature control
Ember mug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is great. Love it in the mornings!!!!!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We’re happy to hear you’ve been enjoying your Ember, especially during your mornings - thank you for your support!
Great gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for someone who also goes to do things when they just made their coffee they have had it for a few weeks now and absolutely LOVE it!
I would recommend this to a friendSuperb!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great mug! It for certain keeps coffee and tea warm for quite a bit of time. My only complaint, which is not a complaint, is I wish that the handle is a a little further away from the mug, as to wrap my hands the handle like a regular mug. Otherwise, easy to set up, easy to charge and great weight.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi JohnyB76, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember so far and appreciate your feedback about the handle design as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic! Keeps coffee warm and my wife loves it!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Peter, thanks for sharing this! We’re glad to hear your wife has been enjoying her Ember!
- Cons mentioned:Battery life
Ember coffee mug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not last long enough. Wish the battery lasted longer
I would recommend this to a friend - Pros mentioned:Temperature control
Ember Stainless Steel Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much fun and the perfect temperature every time!
I would recommend this to a friend - Pros mentioned:Temperature control
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved it. I would highly recommend this product
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your Ember Mug so far - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
hot coffee all the time!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.exactly as described! no more constant microwaving!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for sharing! We're happy to hear you've been enjoying your Ember!
- Cons mentioned:Battery life
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to use. Only the battery hour is a little bit short.
I would recommend this to a friend - Pros mentioned:Temperature control
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup keeps my coffee or tea hot for at least 4hours
I would recommend this to a friend - Cons mentioned:Size
It's ok....not Great though
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really impressed with this mug. First, I think it should hold more and second, the highest temp is 140 degrees...I prefer higher. That said, it is built solid and after several weeks using it, no problems
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Ease of use, Temperature control
Better than the stove
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy for my mom to use after the app was installed. Heats to the right temperature and eliminates the burnt coffee on the stove.
I would recommend this to a friend - Pros mentioned:Temperature control
Love this cup!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my beverage at the temp I like consistently.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Lisa, thanks for leaving a review here! We're so glad to hear you've been enjoying your Ember!
Amazing purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing mug. This was a gift to q friend and she was so grateful to have her tea hot every day.
I would recommend this to a friend- Pros mentioned:Temperature control
Useless App
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cup works great, it keeps my coffee hot all day while on the coaster. The cup uses an app to let you configure your drink temperature and you can create profiles for drink types with different temperatures. But the android app is garbage. Read the reviews on the play store before you buy the cup. I had to restart my phone three times for the initial pairing to work. During the first week of usage I was only able to change the temperature once without having to restart my phone. I finally gave up and set the cup to one temperature and uninstalled the app. Overall I like the cup by itself and if you dont need to constantly change the temperature it works great.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Zeus, thank you for leaving a review! We're happy to hear you've still been enjoying your Ember and appreciate the feedback in regard to the app. We do want to assure you that the mug is functional without connection to the device as you've seen, but if you're still experiencing issues, please reach out to us at support@ember.com - we'd be happy to help!
- Pros mentioned:Temperature control
Awesome Smart MMug
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect to warm up my tea or coffee every morning!
I would recommend this to a friend - Pros mentioned:Temperature control
A great solution for coffee lovers!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job of keeping coffee hot for over an hour!
I would recommend this to a friend - Cons mentioned:Battery life
Ember Mug
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over time the mug does not maintain the temperature set for the coffee. I think the battery is wearing out. Seems like it is wearing out awfully fast.
No, I would not recommend this to a friend