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Customer Ratings & Reviews

Your price for this item is $79.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 1538 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers consistently note the Temperature Control and Ease of Use as standout features. The design and quality are also appreciated by users, with some expressing love for the available colors. However, some customers have concerns regarding the battery life and size, while others mention issues with Bluetooth connectivity and the mug's weight. A few customers wish for a larger capacity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,539 reviews
  • Rated 4 out of 5 stars

    Great but go with the larger cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great, but wish I purchased the larger cup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keep it warm

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my mom. I know it keeps your drink warm all day if you want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hot drinks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice mug to keep your coffee hot, problem solved for having Lukewarm coffee. Battery lasts about two hours or so.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine but not compatible with Galaxy S23 phone so i can't update firmware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this mug

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is the best for a camping trip. What I do is charge it before I go to bed and the next morning it stays fully charged… keeps my coffee hotter than Cameron Diaz.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi lonelynowcozy, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Rated 4 out of 5 stars

    Cool cup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    App is hard to navigate, but the cup does its job.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product! a little pricey but with it! 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved this purchase. It was the perfect birthday gift for my husband.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super hero

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for.my friend and she loves it. The only thing about it was they didn't have it in black. But other than that she says it's great and I'm going to buy me one

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback in regard to inventory as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    my wife loves the thing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She said it takes a few days to get used to the coffee always being HOT! But will gladly hand wash her cup, per the instructions, for the experience of always having a hot cup of coffee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the pricetag

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've now purchased 3 of these mugs over the years (replacing them for various reasons). I now hate having to resort to using a regular mug.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Buy

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug has been on my list for 5 years finally bought it and it was worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Cup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift for my Mom…she loves it. I also got my brother and sister-in-law one too

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Weight

    Rated 3 out of 5 stars

    Could be lighter, and less pricey

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dad loves this, but I am only slightly impressed. It is heavy and could hold a little more coffee. It will keep it to a modest temperature for some time but it does take a while to charge. Hopefully a new redesign will wow me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the mug, works as advertised. Only issue is the app doesn't work on certain newer phones (e.g. the S22).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item for a person who pours a cup of coffee and drinks it only for the experience and not the caffeine itself. I bought this for my aunt and she loved it

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jovan, thanks for leaving a review here! We're glad to hear the Ember was gifted and they've been enjoying their mug so far - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as a gift for my son. I honestly didn't know if he'd find it useful. He LOVES it and uses it on a daily basis. Is it pricey? Yes. Is it worth it? Yes!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review and sharing this! We're glad to hear your son has been enjoying his Ember and uses is daily - thank you both for your support! Ember

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I have two. I’ve never had an issue this far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for mothers day, she loves it very good product. Built quality.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Size

    Rated 2 out of 5 stars

    Not worth the money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not good and the cup is small. Not worth $129. I had to return it

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to write a review and providing this feedback. We're always are looking to grow and improve and would be happy to pass this along to our team! If you have any other concerns, please email support@ember.com so we can learn more! Ember