Customer Ratings & Reviews
- Model:
- CM191400US
- |
- SKU:
- 6367431
Customer reviews
Rating 4.5 out of 5 stars with 2290 reviews
(2,290 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 4 out of 5 stars
Keeps coffee/tea hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very elegant and easy to use mug. Only minor complaint is that I wish the battery would last a little longer. I set my coffee at 137 and it keeps it hot for over an hour off the charging base.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Price
Rated 5 out of 5 stars
I love it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.$129 for a cup seems pretentious and expensive, but I strongly recommend it, I almost never finish my coffee drinks when they get cold, but with this cup I enjoy it a lot more, I am getting another one for office I wish they make it a little cheaper though
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Ahmad, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please feel free to email [email protected]!
- Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Wonderful cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my wife and she loves it. It is Elasy to use and works as advertised. A teally great product for those who don't want their hot drink getting cold.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Battery life
Rated 4 out of 5 stars
Good value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The cup is small and it’s easy to use, but the battery life is not as long as I would like for it to be. Overall, it was a good purchase though for the cost.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Great mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug. Love that it’s not hot on the outside but the drink is hot inside. It works great. I wish they made it a little bit bigger like 16 oz and somehow make it last a bit longer. But great concept and works very well. Coffee is hot till the last drop!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Nice mug, but requires a few adjustments
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my partner as a gift and he loves it. Keeps coffee hot and is nice looking on the desk when WFH. Can't be run through the dishwasher and they recommend not using a metal spoon inside, just minor adjustments to be aware of if you're coming from a non-smart mug.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Awesome coffee mug and great color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent and great size for coffee to stay warm
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Sage Green
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 5 out of 5 stars
Great gift for Coffee drinkers
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift and she loves it. She keeps it at a decent temp and it lasts about an hour. For her that is perfect for others that may not be enough time.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Keeps my coffee just right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Ember served well for years and I hope this one will also I like my coffee hot to the last drop.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Excellent coffee mug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful coffee mug keeps my coffee hot for quite some time. I like the larger capacity. Definitely prefer the dark colored mug. An excellent investment.
I would recommend this to a friend - Pros mentioned:Design, Temperature control
Rated 5 out of 5 stars
Coffee lovers rejoice!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're looking for a gift for coffee lovers, search no further. The mug keeps your coffee hot for a long while and looks super sleek/modern. Just don't use metal utensils to stir.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
A great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great warmer my tea. Heat lasts long and has been reliable for years
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does exactly how advertised. Keeps drinks warm. One downside is that the battery runs out quickly. Orher then that product is good.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:SizeCons mentioned:Battery life
Rated 4 out of 5 stars
Great mug!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like to size and look of this smart mug. Plan to use near charging source if plan to drink more than 2 cups away from charger, as it does not keep beverage heated for longer periods of time. Can definitely sip a couple cups casually.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Easy to use and very convenient!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love love these mugs! I have several and have given them as gifts, easy to add to phone, keep coffee super hot
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:ColorCons mentioned:Battery life
Rated 4 out of 5 stars
Ember Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and works great. The battery does die pretty quickly though, but you can leave it on the charger as a coffee stand.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 4 out of 5 stars
An almost perfect unnecessary luxury
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Let's be honest - the vast majority of people don't need anything like this and it's very expensive for a coffee mug. But I'd be lying if I said I didn't love having it. It's user friendly and just works. Come back an hour later and your coffee is still at that perfect temperature without the burnt flavor you get from other coffee warmers. I do wish it used a wireless charging solution to improve water resistance, and I think a 16-18 oz size would work better. (Note that while it's 14 oz, it's really more like 12 oz of usable space unless you fill it to the brim) It's also worth mentioning that the last few sips can sometimes get much hotter, but that's just because there is so little liquid left so any heat added will jump the temperature more. Not a big deal, but a minor annoyance.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Dk8675, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback regarding the charging coaster design and size as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
The item you didn’t know you needed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At the suggestion of my daughter, I got this for all my adult kids, myself, my sister, and my husband for Christmas. I would’ve considered it a frivolous purchase. It is not. It keeps your coffee nice and warm the whole time you don’t think you need it, but you do. The only thing I can’t speak of is how long it lasts. I also had to buy another charger and that was worth it too, just to have one upstairs and downstairs. Until you have one, you just don’t know. It’s like when the microwave came out.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Copper
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
The perfect temperature
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pick the temperature that you want your coffee to be, and it will always be it! No more cups of cold coffee
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Replacement for a 10 oz mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a replacement for a 10 oz mug I purchased 2 years ago. I always felt it was a little too small for my coffee consumption. It works a advertised, but since I take my coffee with milk, the heat makes it form a skin which is disagreeable, but not the fault of the mug. I have used this recently with tea (no milk) to get me out of a cold and it has been great at keeping the temperature hot enough to soothe my throat. Hope to buy a travel mug when they are on sale, those things are expensive!
I would recommend this to a friend











