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Customer Ratings & Reviews

Your price for this item is $89.99
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The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2277 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,277 reviews
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Heated mugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprised that I drink less coffee. No dumping cold coffee anymore. A little $$$ but still pleasantly pleased

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hug the Mug!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this. She always takes forever to drink her coffee or tea so I got her this so it never gets cold or lets her beverage go to waste.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    No more lukewarm lattes!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was always on the fence about getting this mug but after getting one I do not regret it. There are plenty of times I was unable to finish my morning latte and I would just end up drinking it cold or like warm. But after getting this mug I can now enjoy it warm all the way until the end.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great with one ding

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it keeps the coffee at the perfect temperature for me. The battery won’t last more than 50 minutes off the charger, but I usually drink it with the charger nearby so that’s fine. My only ding is that the charging pins stick after a while and it struggles to maintain a connection to properly charge

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Ember brings the heat

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the Ember travel mug last year for Christmas as a gift. I decided to buy two of the mugs for my boyfriend and I to use. He loves it! So easy to set up and keeps your beverage warm!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A nice mug but beware battery life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice mug, but battery life can be an issue. For me, it heats my coffee for about an hour, but for anything more than that it'l run out of battery leaving you with a cold beverage. Not the end of the world, but as long as you work within this limitation it's a fun product. Need to be careful when washing, so that you don't get a lot of water into the underside (where the battery is housed).

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love the copper finish!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the copper finish! It cleans well and seems to hold temperature really well.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great - Better with replaceable battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee piping hot all day. Note, the rechargeable battery is not replaceable and lasts around 2 years, then the whole thing is trash. That's why 4 stars instead of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Temperature control

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color! So nice and smooth to touch. Keeps my te hot. Great to have at home and at the office. Have to get one for my husband too!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We're happy to hear you've been enjoying your Ember Mug and that you love the new color! Thank you for the continued support - if you ever have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Recommended for warm beverages

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my drink warm. Few quirks with the 1 hour battery life. White color also has coffee stains and burner stains at the bottom. Still works great after 6 months.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Electric Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it this mug. Use it everyday. One thing I would point out is, the battery last for one cup. But if you’re in an office. Then it should be fine, since the base is the charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A hot gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these mugs. My wife has one and I’ve purchased one for several friends for birthdays, etc. We haven’t gotten to test this individual mug out yet, because it’s a gift for someone in October. But if it’s anything like the other ones, we will love it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Can’t go without it now!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife’s loves this mug. It would be great if the battery lasted a little longer but fixed that by adding another base in the house. It’s great that anytime you go to get a drink of coffee it’s the right temp!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Hydrafried, thanks for leaving another review! We're excited to hear your wife has been loving her mug and appreciate the feedback about battery life - we will certainly share this with our team as we continue to improve! If you have any other questions or concerns, please let us know. Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 14oz mug and I must say it does exactly what it is supposed to do, and does it great. I was using a mug wormer that you place a regular mug on and it just wasn't doing the job well, so the Ember mug really solves that. Also, they claim the battery lasts 80 minutes, but I am able to get closer to 1.75 - 2 hours. My only real comments are that I am left handed and because the status light is only on one side, I can't see it without turning the mug around. I also wish it was 16 oz since my Jura puts out 14 oz of coffee and I have no room for creamer.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi GamerDalton, thank you for taking the time to share this with us! We're glad to hear you've been enjoying your 14oz Ember so far and appreciate your feedback about a left-handed mug and size as we continue to improve - if you have any questions or concerns, please let us know and we'd be happy to help! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember rocks!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always complaining because my coffee gets cold before I can drink it. My new Ember mug has changed all of this. I customized my coffee’s temp and it suits me perfectly. Best investment and gift I have had for a long time. So happy with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    after learning about how it works, it's nice to ha

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's definitely not a necessity, and I wish it was a bit more reliable in terms of when it keeps my coffee hot and when it turns off. I'm figuring it out as I use it, and it's nice to come back after an hour or so and find my coffee nice and hot.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Temperature control

    Rated 5 out of 5 stars

    My coffee never get's cold!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing way to keep your coffee from getting too cold. I love the fact that I can pour a cup of coffee and sip it for much longer than a regular mug. It has a nice sleek design too!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Dave, thanks for leaving a review here! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, keep my coffe hot all the time, just work great for me

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Not disappointed!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I each received an Ember mug as a gift. We weren't sure if they really worked. They do! We've been using them for over 2 years and love them! I'm a coffee drinker, but also drink tea. I'm able to set the temp that I prefer for whatever I'm drinking. We use them every day and recommend them to anyone who enjoys their coffee or tea the same temp with every drink.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Buy ittttt NOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Got it for my mom for Christmas, she uses it every day at work and said her drinks are hot consistently throughout the day!!!!

    I would recommend this to a friend