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Customer Ratings & Reviews

Your price for this item is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2277 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2 for its temperature control, ease of use, size, color, and sleek design. However, some customers have expressed concerns regarding battery life and price. Others have reported issues with the app and connectivity. Additionally, some customers have mentioned the high cost of replacement charging coasters.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,277 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    No more microwave reheating a cold cup of coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now I don't have to reheat my morning cup of coffee in the microwave. This Ember keeps two cups at the right temperature all morning long. I have to remember to place it on the charger each night so it is fully charged in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Temperature control

    Rated 5 out of 5 stars

    Awesome mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, sleek design and keeps liquids at perfect temp

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great mug for the office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good mug. It does keep the drink at a proper drinking temperature, doesnt die too fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    I will never use a different coffee mug again!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this item as a gift. It has changed the way I enjoy coffee each day. I don't know if I'll ever be able to use another mug again. It works perfectly at keeping my coffee at just the right temperature. I have found the App to be very helpful and easy to use in setting how hot I would like my coffee to stay at. This mug even heats my coffee up after I've added cream! I can't say enough about how happy I am with my purchase. I am now working to convince everyone in my office to get one too!! It's a luxury you will enjoy!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi JanP, thanks for sharing this with is! We're glad to hear you've been enjoying your Ember and your perfect temperature - we appreciate your support! If you have any questions or concerns, please let us know. Ember

  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Great for keeping coffee hot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband is a slow coffee drinker and was always have to reheat his cup. This ember cup has been a great solution. I recommend purchasing the larger cup if you are using a Keurig type machine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Toasty Drinks Await!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cup is both intuitive to use and set up, and does what it says! As a busy household, many a cup of hot stuff (tea/coffee, chocolate) has been thrown out for going cold. This keeps it toasty and drinkable for hours without it going stale. Would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Coffee Lovers Need This!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love coffee. I love this mug. Love to drink my coffee from this mug. It keeps your coffee warm. I have had my mug for about 7 months and this is the only cup I use. I use a single serving machine with pods - coffee is not the best but it is convenient. One of the negatives is the coffee doesn't get hot enough so when drinking from a regular mug it cools down quickly. the EMBER mug solves that problem. So, now I can savor my coffee without trying to gulp it down- no need to reheat in the microwave. The only downside is it can take some time to recharge. I forgot to put the cup back on the charger after washing it and was so annoyed at myself when I realized I would have to use a regular cup. Always remember to place the cup on the charger after cleaning so it's always ready. the copper color is really pretty

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    The Perfect Gift for those who like it hot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this as a gift to my wife who loves having her coffee hot. Normally she would set her coffee down and when she got back to it, it wouldn't be hot enough. This would cause her to microwave her coffee 4-5 times. With the Ember, she places it on the charging coaster (which keeps it going continuously) and she can sip away all morning long.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Golden temprature for a long time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very usefull but a bit expensive. I enjoy drink at golden temptature while I am playing video game. I don’t have to worry about my drink getting cold.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Price

    Rated 4 out of 5 stars

    Nice comfy handle design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the design and comfort of the handle. The flat design is the most comfortable for holding/gripping the mug.The lip is not thick also. I've had no problems with the app. Too bad the battery only lasts 1 1/2hr. before charges. The price is a bit excessive, but Im keeping it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Consistently hot tea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these mugs. I am spoiled by them now, it's so great having my tea at the perfect temperature all the time. Unfortunately, they are finicky and the charging coaster stops working after a while. Still worth it to me.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great Gift

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift from my husband so I would stop leaving my mug in the microwave. It is great, I love that I can set the temp I want on the app and take it with me around the house or the office. PS don’t tell my husband, sometimes I forget to put it back in the charging base and my coffee gets cold anyway lol

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great invention, just soooo expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mug itself is great and is a game changer for people who take their time enjoying a cup of coffee and who sometimes set that cup down and forget about it until it’s too cold. I’m sure building this isn’t cheap but the fact that I waited for it to go on sale, used a gift card for part of the cost and it STILL was too expensive is a huge disappointment!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Works great, high quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ember mug exceeded my expectations. The mug feels high quality and looks really nice as well. It keeps my coffee just as hot as I poured it till the very last drop. It cleans up well, the app is simple and easy to use, and the charging feels futuristic. I would recommend this to anyone who hates when their drinks get cold, this is the perfect solution.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Needs frequent charging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tooked off a point because it needs to be recharged after about 1.5 hours

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use, Temperature control

    Rated 5 out of 5 stars

    Great for Tea Drinkers!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Ember Temperature Control Smart Mug in blue and have been extremely satisfied with its performance. The mug has a sleek and modern design that looks great in any setting. The temperature control feature is a game-changer, allowing me to set the exact temperature of my coffee or tea and maintain it throughout the day. The 14 oz capacity is perfect for a single serving and the mug keeps my drinks hot for hours on end. The mug is also very easy to use, with a simple button interface and the ability to control it via a smartphone app. I also appreciate that the mug is made of durable materials and feels high-quality in my hand. Overall, I highly recommend the Ember Temperature Control Smart Mug² to anyone who values having their drinks at the perfect temperature all day long.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used anything else for my Chai Lattes since I got this mug. It keeps my latte warm all evening...no longer have to re-heat in the microwave when it gets too cool. Perfect for me! Might have to get another one for my regular and herbal teas!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    2nd generation Ember Mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a decent product if you can keep the mug charged. If the mug is removed from the charging coaster, it will only last around one hour or maybe a little less than two. I personally will not purchase a second Ember mug and will wait for the next generation which hopefully will have a longer battery life. Otherwise, the mug is easy to clean, offers good size for tea or coffee, andis a pretty product.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you can still enjoy your Ember Mug. Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to reach out to us at support@ember.com so we can help! We appreciate the feedback as well! Ember

  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Great Christmas gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 2nd Ember I have bought for my wife and she loves it. The first one lasted 4 years with daily use. This one is slightly larger than the old model. The Ceramic outside feels great and the coffee always stays at the desired temp.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Magic cup

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this so much. No longer have to reheat cold coffee. Very easy to control, a great gift for coffee/tea drinkers.

    I would recommend this to a friend