Customer Ratings & Reviews
- Model:
- CM191408US
- |
- SKU:
- 6471976
Customer reviews
Rating 4.5 out of 5 stars with 2297 reviews
(2,297 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Replacement for a 10 oz mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a replacement for a 10 oz mug I purchased 2 years ago. I always felt it was a little too small for my coffee consumption. It works a advertised, but since I take my coffee with milk, the heat makes it form a skin which is disagreeable, but not the fault of the mug. I have used this recently with tea (no milk) to get me out of a cold and it has been great at keeping the temperature hot enough to soothe my throat. Hope to buy a travel mug when they are on sale, those things are expensive!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Price
Rated 4 out of 5 stars
Great Smart Mug!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would simply state it works as advertised. The mug keeps your liquid warm down to the last drop. The con for me is the price; a little steep for a mug. Even if it is a smart mug.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Works great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great! Keeps tea and coffee at a good drinking temperature. Not too hot, not too cold.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Great to hear you are enjoying things at your perfect temperature. Thanks for your valued feedback and support!
- Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 5 out of 5 stars
So nice!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mug is amazing! I love that my coffee stays hot without scorching it no matter how long I am distracted from it. My only thing is that the battery life could be better. But for me it's no problem as I have my charging coaster right where I sit in the morning.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your Ember and appreciate your feedback about battery life as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Size, Temperature control
Rated 5 out of 5 stars
Replaced a heated coaster
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the package says to start at 135°, believe it. The cup and coaster are great for the work-at-homer, it’s not overly large and bulky. The cup has a nice weight to it but, is not to heavy when filled with liquid. Overall, I would purchase this again as a gift
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Brianna, thanks for leaving a review! We're happy to hear you've been enjoying your Ember Mug so far, especially while working from home - we appreciate your support!
- Cons mentioned:Connectivity
Rated 5 out of 5 stars
Best Birthday Gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best bug, holds the charge really well. Minor flaw is: Bluetooth disconnects frequently
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Thanks for your feedback Pavan. We are happy to hear how much you are loving your Ember Mug! Sorry to hear you are having issues with your Bluetooth connection. If issues persist please don't hesitate to reach out to our support team as we are always happy to assist.
- Cons mentioned:Battery life
Rated 2 out of 5 stars
False advertising mug
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been on the fence with buying this cup since paying $150 for a heated mug was a bit much for me. But I ended up buying it on Black Friday for $99. First thing first with this mug, it feels cheap sadly. The bottom of the mug feels and looks like all their money went to that rather than building a mug that feels good. It is like they slapped a 99 cent plastic kids mug onto a heating disc. Second thing, the heat is 100% controlled via an app. Which is fine I suppose, but it would have been nice to be able to control it on the mug too, especially for this price. Next which is my biggest complaint is the misleading information for the mug, this mug is NOT 14oz at least not in the sense you can put 14oz of liquid in and be able to drink from it. 14oz is literally with the liquid on the verge of overflowing from the cup. You can put exactly 10oz of liquid in to be able to drink from it. Even 12oz is too much. Lastly overall thoughts and such....well unless you're sipping your coffee over 3hrs this mug is a novelty item. The travel mug one I can sort of understand the use. My advice is if you're wanting to throw $150 at something stupid, pick something else...literally anything else.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
No, I would not recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 4 out of 5 stars
Fantastic for slow coffee drinkers.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a present for my husband for Christmas. He loves how he can take his time drinking coffee and it will stay hot for a long time. Only thing is you must charge it every night.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Excellent coffee mug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful coffee mug keeps my coffee hot for quite some time. I like the larger capacity. Definitely prefer the dark colored mug. An excellent investment.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Size, Temperature control
Rated 5 out of 5 stars
Extremely useful at work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this one better than the regular ember mug which is around 10 oz. Honestly, if you work at an office or work from home, this is a must. Helps keep that coffee warm so you can be as productive and efficient as you need to be.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review here! We're so glad to hear you've been enjoying your Ember at the perfect temperature down to the last drop and that it's become a staple during your work days! If you ever have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Perfect gift for coffee loving wife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Mug - Sets and holds the temperature of hot liquids really well. I set my coffee for 126F (52c) and it's at a good drinking temperature without getting colder. Good for all day sipping. - The mug doesn't get too hot. It'll get warm but definitely no where what I would expect. - The handle feels nice and I can slip 3 fingers in there. The edge is sharp but definitely not something to worry about and adds a bit of class to the presentation. I like the handle. - The mug fits perfectly on the coaster so there's no guessing where it needs to be placed to charge.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Trex, thanks for leaving a detailed review! We're glad to hear you've been loving your Ember Mug and are enjoying your perfect temperature down to the last sip - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Keeps my coffee just right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first Ember served well for years and I hope this one will also I like my coffee hot to the last drop.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Great mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for my husband for Christmas. He has no complaints. We bought a cheaper version first and returned it the next day because it kept shutting off on him and felt very cheap. This one works as described and feels like it is built to last.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Price
Rated 5 out of 5 stars
Enjoy your last drop of coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mug. I bought one first for my wife then ended up purchasing one for myself. When you get this mug, you will ask yourself why no one else thought of this idea in the past. It is a little pricey (I think the 14 oz should cost $99 at max).
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Troy, thanks for leaving a review! We're glad to hear you and your wife have been enjoying your Ember Mugs and appreciate your feedback about price as we continue to improve - if you have any questions or concerns, please let us know!
- Cons mentioned:Battery life
Rated 5 out of 5 stars
Keeps your drinks HOT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works amazing and is great for tea, coffee... and hot toddies ;) Maybe only one downside is that it lasts for just about one drink worth and will need a charge before having another.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Sage Green
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Great mug, does what you want
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These mugs are great and do what they say they'll do. App is easy to use. Just make sure you don't leave it partially full, it'll keep working and the coffee with cook to the surface. Fortunately it's fairly easy to clean, but with the automated on/off, even if you turn it off, it seems to sense the liquid in there and turn itself back on. Just dump it out every time and you're good.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Awesome coffee mug and great color
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellent and great size for coffee to stay warm
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Sage Green
I would recommend this to a friend - Cons mentioned:Connectivity, Price
Rated 4 out of 5 stars
Got cup of Joe
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my wife for Christmas. Safe had issues being able to connect it to her phone to change temps. Battery life is ok. Good besides connectivity issues. A little pricey.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for Keeping Beverages Hot! This is very convenient for anyone who likes to keep their beverages hot for longer. It does the job well and is a great addition for those who enjoy warm drinks throughout the day.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Great idea, always warm coffee.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift and she loved it. The cup keep the coffee warm to her temp. The phone app. is really simple to use. Great buy
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend









