Customer Ratings & Reviews

I bought the 14oz mug and I must say it does exactly what it is supposed to do, and does it great. I was using a mug wormer that you place a regular mug on and it just wasn't doing the job well, so the Ember mug really solves that. Also, they claim the battery lasts 80 minutes, but I am able to get closer to 1.75 - 2 hours. My only real comments are that I am left handed and because the status light is only on one side, I can't see it without turning the mug around. I also wish it was 16 oz since my Jura puts out 14 oz of coffee and I have no room for creamer.

My wife loves her coffee and she loves it hot. At first we were skeptical but it does the job and does it well. Her last sips are as hot as the first ones making the entire cup enjoyable. We bought the white version and there is noticeable staining after some time. I’m not sure this will last forever like a regular mug but a great concept and performs well. The price tag could be less but if hot coffee or beverage is important to you to the last sip this is a must have.

This is an amazing way to keep your coffee from getting too cold. I love the fact that I can pour a cup of coffee and sip it for much longer than a regular mug. It has a nice sleek design too!

Keeps my drink warm. Few quirks with the 1 hour battery life. White color also has coffee stains and burner stains at the bottom. Still works great after 6 months.

Boxes for my daughter because he makes her coffee and then she gets doing stuff and then her coffee she dumps it out she's only had two sips out of it now she can finish her coffee keeps it hot

I've only had this mug for three weeks, but so far it works really well. Better than I expected. We'll see how long it lasts. I like that the cup recharges very quickly. The app to control the temperature seems to be easy enough to use. I only gave it four stars because I don't know yet how long it is going to keep working. So far though, it's been really great.

The mug does exactly as advertised. I get about 1.25 hrs of usage out of this using the max temperature ( I like it uncomfortably hot). App has connectivity issues but can be fixed in future updates.

Great product and love the temp control! Only wish it was a little bit bigger. 20oz maybe? Otherwise great product!

 This mug is the Cadillac of heated mugs if you add the lid, it’s the best of the best doubles the time your coffee will stay piping hot when you put the lid on and you sip out of it it’s smooth sailing not like other mugs where you gulping simply the best. Add in that you can run it all from your smart phone on your iPad and customize everything. Wow, happy happy 

Love this mug. Keeps my coffee hot for hours even if I forget to drink it right away. Easy to clean.

I have been using one of these terrific mugs at home for over a year. Once you have had one it is difficult to live without, hence this new one for the office. This ingenious product delivers exactly as promised keeping your tea or coffee at exactly the preselected temperature for over an hour off the base and indefinitely on the base. I thoroughly recommend it.

Serious Quality & Safety Concerns – Disappointed with Ember Mug I purchased an Ember Mug and treated it with great care, but was very disappointed to find that the interior coating began chipping and flaking off over time. This raises serious concerns for me about potential toxin exposure, as I may have unknowingly ingested harmful materials. I reached out to the company with hopes of a responsible resolution—specifically requesting a replacement mug made of stainless steel or another safer, more durable material. Instead, I was offered only $32 toward the purchase of another expensive mug that could very well chip again. This response felt inadequate and dismissive, especially given the potential health risks. TOXIN ALERT – I urge others to think twice before purchasing an Ember Mug until these issues are properly addressed. Product safety and customer health should be the top priority.

Really surprised at this Heated mug. My wife has been asking for one for a few gift occasions, and I always thought they were silly. Well I got her one for Christmas finally - and she loves it! She uses it all the time- it’s the only mug she uses at the house (still uses travel mugs). But these are so cool that I’m convinced and want one for myself. I’m going from thinking they were silly to asking for one for my birthday!!! Would expect others would be sold like me. A great gift idea as it may not be something someone would splurge on for themselves

Bought as a gift for girlfriend because she likes her coffee super hot. This goes up to 160 degrees (i think). The battery does not last long on the highest setting, so you always have to put on the charging base while using.

Love using this cup, give me perfect temperature with tea

Like this mug so much, I bought the travel mug and sent one as a gift. If you like your coffee to stay hot the whole time - it is great!

Keeps the coffee hot all morning long. Great quality and the charge lasts plenty long.

I love that it keeps the coffee at the perfect temperature for me. The battery won’t last more than 50 minutes off the charger, but I usually drink it with the charger nearby so that’s fine. My only ding is that the charging pins stick after a while and it struggles to maintain a connection to properly charge

I have been wanting this mug for a year but didn’t love the price. My husband surprised me with it and I was over the moon. I love the sleek design and the app. I will say the charge on the mug doesn’t hold that long (for someone who needs a mug like this, it’s because you get busy and don’t have time to drink when hot) The biggest issue is that because I use a little milk in my coffee the cup essentially cooks the coffee whole time which led to a skin of coffee/milk forming on the top. I returned it.

Excellent piece of technology. I use mine everyday. The battery doesn’t last too long, maybe 2-3 hrs off the charger. But does what it needs to do and satisfying at that. Works well and very simple.