Customer Ratings & Reviews
- Model:
- CM191408US
- SKU:
- 6471976
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
after learning about how it works, it's nice to ha
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's definitely not a necessity, and I wish it was a bit more reliable in terms of when it keeps my coffee hot and when it turns off. I'm figuring it out as I use it, and it's nice to come back after an hour or so and find my coffee nice and hot.
I would recommend this to a friend - Pros mentioned:Temperature control
Wonderful gadget
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works wonderfully and keeps temperature . Love how you can sync it to your phone and have it set at a certain time of day and your beverage be ready for when you're ready to be on the go.
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Price
Cadillac of coffee cup warmers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the Ember! My coffee stays at my desired temperature the whole day! It is a little pricey but I think well worth it. I wish more colors were available besides black and white.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi WoollyBully, thanks for sharing this with us! We're glad to hear you've been enjoying coffee at your perfect temperature in your Ember Mug and appreciate the feedback - we'd be happy to pass this along to our team! If you have any questions or concerns, please let us know.
- Pros mentioned:Temperature control
Great coffee cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this!! Keeps my coffee hot all day long. Highly recommend
I would recommend this to a friend - Pros mentioned:Temperature control
Good and does it’s job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps everything warm. Does what it says it does. It’s good for one cup, so kind of sucks to refill if you drink a lot.
I would recommend this to a friend - Pros mentioned:Temperature control
Heating mug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug keeps everything warm for hours, if you like hot coffee or tea, this is the cup to own
I would recommend this to a friend - Pros mentioned:Temperature control
Ember rocks!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am always complaining because my coffee gets cold before I can drink it. My new Ember mug has changed all of this. I customized my coffee’s temp and it suits me perfectly. Best investment and gift I have had for a long time. So happy with this product!
I would recommend this to a friend - Pros mentioned:Temperature control
It is great, and you are worth it!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was initially amazed, and embarrassed, that I spent this much for coffee mugs. But after using them daily we are hooked. At breakfast, even with delays while studying the newspaper or interrupted by a phone call, we can pick up our mugs and the coffee is still the correct temperature. Luxury? Sure. Cheaper to just take a glass mug to the microwave? Sure. But this is so much better! (By the way, 30 seconds in a microwave changes the flavor of coffee by extracting more chemicals from the "fines" which get through the filter)
I would recommend this to a friend - Pros mentioned:Temperature control
Awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a gift for my wife. She loves it. It keeps her coffee at a nice temperature.
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Warm beverages even in cold weather
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that it keeps my beverages warm. Easy to use and keep clean.
I would recommend this to a friend - Pros mentioned:Temperature control
Keeps it warm
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My parents love this cup. Keeps their tea warm for hours.
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Smart Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great gift! Keeps everything warm and is very easy to use.
I would recommend this to a friend - Pros mentioned:Temperature control
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it!!! With a 1 1/2 and 3 1/2 year olds running around all morning coffee tended to get cold and microwaved but with her new Christmas gift cold coffee is a thing of the past
I would recommend this to a friend - Pros mentioned:Temperature control
A must for coffee drinkers!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my wife for Christmas. She absolutely loves it! I’m not a big coffee drinker like her but tried hers out. You don’t realize how good a coffee is when it’s the perfect temperature though out the cup. I’ve since had to buy my own Ember mug. The wife says it was the best gift I had ever got her. Not sure how to take that seeing that it was just a coffee mug. But I know she is happy and me not so much. How am I ever gonna top this mug now?
I would recommend this to a friend - Pros mentioned:Temperature control
Amazing Cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love, love, love this cup. I can't tell you how many times I get pulled away, come back and my coffe is cold. I decided to buy this cup and I do not regret it. I can come back an hout later and my coffe is just as hot as the first sip. I nolonger am throwing out 1/2 cup of coffee. Loved it so much bought one for my Sister - she loves it jst as much!!
I would recommend this to a friend - Cons mentioned:Battery life
Awesome product with one MASSIVE flaw!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this mug. It is a wonderful product that provides and keeps my Americano hot. HOWEVER! As much as I LOVE this mug there is a huge flaw of this mug. The battery life. The purpose of this mug is to keep my coffee hot for a long period of time… but when the battery life of my mug is like an hour, it doesn’t last as long as it should. Basically you have to keep it on the charger otherwise it will die quickly and you just have a $100 mug. So in conclusion. AWESOME product that when it has battery, works amazing. It just doesn’t last long enough on a charge!
I would recommend this to a friend - Pros mentioned:Color, Temperature control
Love it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works excellently! Love the black. It made us want another one.
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Great mug!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ember mugs are great if you enjoy hot coffee. I have a charger and extra heater so I can enjoy hot coffee for hours. Standard mugs lasts 1.5 hours.
I would recommend this to a friend - Cons mentioned:Charging
Just Misses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this mug and it's possible I got a defective one but after only 4 charges, it was not charging properly. One of the small pins on the base of the charger was not working properly. No water was ever near it, so it was a bummer for sure. I ended up getting a mug from another company and it's been great.
No, I would not recommend this to a friend - Pros mentioned:Size
Great purchase at a discounted price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a Christmas present for my wife. It has performed perfectly for her in about a dozen uses thus far. This size is definitely worth it over the 10oz option. It is expensive for a cup, yes, but a wonderful way to keep hot drinks at the perfect temperature. I was able to get it on sale at $100, and that's the price I would wait for again.
I would recommend this to a friend