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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2297 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 2,297 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Slow sipper with favorite hot tea or coffee

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hold, maintains perfect temperature for 3 hours with the Ember lid accessory.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Keeps it hot!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for Christmas for my coworker/friend. She drinks tea throughout our whole shift. Our office area is constantly cool where she has to repeatedly rewarm her tea. I thought this would make the perfect gift. She uses it daily and love that her drink stays at the temp she like. Additional bonus is it works with an app on her phone.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Best Buy Employee

    Rated 5 out of 5 stars

    You don’t know you need it until you use it

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not consider living a life without this thing. We drink coffee every morning and drink tea once per week. You know how it sucks when hot beverages start to go cold? Welp for $150 you never have to experience that again!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Love Coffee? Check this out

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my friend who loves coffee, she fould it very easy to use and loves how you can adjust the temp on the app

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best at keeping your coffee hot without have a lid. Works great. It’s expensive but after using it on a cold morning it’s worth it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Momma’s Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves to sit and have coffee before work but I’m constantly going downstairs to reheat but not with this mug . It’s incredible how it keeps her coffee a 140 degrees for so long and I ordered a cover which makes it last even longer . She loves her cup !!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My nice warm mug.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how this keeps my coffee or tea at a nice warm temperature for a long time. This is the second one I've had. It's been a good purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Decent cup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent cup. Works as advertised. Battery depletes fast when in use however.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 3 out of 5 stars

    Love the cup, couple glitches, coffee hot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the cup. However, unless you purchase the lid that goes with it, you’re gonna constantly have a film on top of your coffee. Also, the cup doesn’t stay fully charged even when on the charger maybe 80%. but most importantly, it keeps my coffee, hot all day.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. A bit pricey but it was a gift. Keeps coffee hot!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hug the Mug!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this. She always takes forever to drink her coffee or tea so I got her this so it never gets cold or lets her beverage go to waste.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Present for my wife; got major points

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has a home office set up with a mini fridge and coffee maker, and when she’s home working, she spends hours on video conferences, and when I happened to drop in on her, I noticed her coffee was often left sitting on her desk partially full. I know she likes hot coffee so I surprised her with this so her coffee will always be hot, and she is thrilled with the results, saying she never realized how much she missed having a hot cup of coffee during the day.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product and works great, easy to use and worth the money for any one who would like to enjoy their drink for a longer time, or someone who has a lot of multitasking

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Leilia, thanks for sharing this with us! We’re glad to hear you’ve been enjoying your perfect temperature in your Ember Mug! Ember

  • Pros mentioned:
    Color, Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and keeps my coffee hot! Very slick color

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ember works well. Maintains a consistent temperature. Only complaint would be regarding the length of time the cup is able to do so.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Amazing coffee mug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always keeps my cup to the perfect temp. App is easy to use and simple simple sjmlle. Highly recommend.0

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    HOT!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this mug for my wife for Christmas and she loves it! The app works well and it keeps her coffee nice and hot all day long. It's easy to clean and very solid. Great buy!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear the Ember was gifted this past Christmas and your wife been enjoying her Ember! Ember

  • Cons mentioned:
    App, Charging

    Rated 4 out of 5 stars

    The Future

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup, it has a few quirks about charging and knowing when to charge it. The app has a few issues though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps beverages warm. Easy app to use. Enjoyed it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Heated mugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was surprised that I drink less coffee. No dumping cold coffee anymore. A little $$$ but still pleasantly pleased

    I would recommend this to a friend