Customer Ratings & Reviews
- Model:
- CM191408US
- |
- SKU:
- 6471976
Customer reviews
Rating 4.5 out of 5 stars with 2297 reviews
(2,297 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
The heating is immaculate.
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The app is extremely user friendly (way better than other competiters), easily control temps with the click of a button. Only downside is you may have to clean the base if you are messy like me. Luckily charging base is super easy to clean. Love the blue color. HIGHLY RECOMMEND!!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
More warmth, less caffeine overdose :D
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Changed the way I caffeinate. Used to keep topping off my drink to keep warmth, have now cut down to about 2 cups a day since drink stays warm until the end. Set in coaster charge at end of day and it's good to go always.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Best Father's Day gift ever!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Father's Day gift I've ever received! My wife has gotten me gifts such as VR headsets but this thing has been my best gift! I can set the temperature to exactly what I like and my coffee/tea stays at that temperature all the time!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 4 out of 5 stars
Very good, but expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this mug and use it every day. It's nice that your coffee stays hot. I'd give it 5 stars, but even at $50 off, it's really expensive. I'm sure that with all the technology built into it, it's worth it, but it's still an extravagance.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Nice quality item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice quality item, looks good, feels good, works good. My first one still going strong after a little over two years. On high the battery lasts 30+ minutes. On the charging saucer it maintains heat all day. Not sure if the battery is replaceable.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Frivolous? Maybe. Awesome? Definitely.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was feeling ridiculous about buying a temperature controlled mug; turns out it was just what I wanted.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend Rated 5 out of 5 stars
Lovely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this one of the best invention ever made use mine every nite
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend- Pros mentioned:Temperature control
Rated 5 out of 5 stars
I didn’t know I needed it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great. I used to drink my coffee fast. Or I’d get distracted and have cold coffee, Now I’m not in a rush to drink it, and if I get distracted for a bit, it’s still warm for me!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
One mug to rule them all
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is now the only mug my wife uses. It is simple easy to set up and then works like a charm. Keeps temperature at the prefect temperature (adjustable via app). High quality.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - White
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Hot coffee - perfect!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never knew I liked my coffee consistently hot until I had this mug. Now when I’m not using it, I noticed the temperature declining without it. I absolutely love it! Super convenient. Have bought a second one for my office. 
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this coffee mug. It keeps my coffee the perfect temperature throughout the day. I bring my coffee to work in a Contigo and it does a great job keeping my coffee hot until about lunch. When I hit my afternoon circadian low I put my coffee in my Ember mug. Perfect temperature coffee in the afternoon. The only down side is the battery only lasts about 30 min. I leave it in the charger until it reaches temperature and this helps the battery last longer.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
works as advertised!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool Idea, Got this for my Wife and she loves it. Keeps her Tea warm for hours.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Sage Green
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Better Than a Microwave
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase this for my coffee-drinking girlfriend. She is a slow coffee drinker and has to reheat her coffee in the microwave several times each morning. I thought this would be the perfect gift, and she loved it. It works exactly as advertised. The cup stays warm and there is no more use of the microwave for this task.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Wife uses it daily and no more cold coffee! Super easy to use.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Perfect Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must for anyone who microwaves their coffee 2-3 times before they finish it. It’s also a perfect gift because it’s one of those things that you wouldn’t buy for yourself, but you would love to own. I also feel like a baller whenever anyone asks me about it at work.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Love Loce Love
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mug. For those that like a hot cup of coffee or tea with out constantly heatingbin the microwave this cup is gor. I truly do not know how i have lived with out it. Best buy customer service is 100% awesome Get it you will love it.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Battery life
Rated 5 out of 5 stars
Work great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great and very easy to use. Wish battery wouls last longer.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Cons mentioned:Price
Rated 4 out of 5 stars
Hot beverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool device, I like the app but a little hard to control without app. Works pretty well a little pricey if not on sale.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Wonderful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok so a lot of reciews of these come from people wirh unrealistic expectations. It does everything that it is advertised to do. If you want something warm 2+ hours in great condition after you make it? Put it in the mug, and leave it on the charger and you have hot perfect beverage almost forever.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Cons mentioned:Battery life
Rated 3 out of 5 stars
Great idea but performance fell short for me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Purchased this item because I’m on zoom all day and drink a lot of coffee. I would make a carafe and microwave each mug full to make it hot before drinking- reheating often if I didn’t drink it fast enough and it got cold. I thought this mug would be the PERFECT solution. Here’s why it wasn’t: 1- I always started with hot coffee (pour over coffee) brewed directly into the cup. Although it kept the coffee at the desired temperature, the mug lasted an average of 45-50 minutes when it was advertised to last about 2 hrs. My average meeting is 90 minutes. 2-the mug took too long to recharge, so I took to keep it in the base (plugged in) whenever I wasn’t drinking. Even though I took sips often, it would still go into ‘sleep’ mode, the coffee would get cold and I’d have to restart the mug again and wait several minutes for it to get hot. 3- sometimes it wouldn’t restart… and I’d have to exit zoom to look at the app, which would show “empty” even though the cup was more than 1/2 full. So I guess it’s not good for continuous use. It did these things so often, I returned it. So I'm back to nuking my coffee when it gets cold. It’s a hassle but it works… and it doesn’t cost $120!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
No, I would not recommend this to a friend









