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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2297 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,297 reviews
  • Rated 5 out of 5 stars

    Electric Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it this mug. Use it everyday. One thing I would point out is, the battery last for one cup. But if you’re in an office. Then it should be fine, since the base is the charger

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    My wife is addicted

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mug is AWESOME! My wife never finishes her coffee on the first go around. She always has to heat it up in the microwave later on. I purchased this mug for her and now she never uses anything else. This keeps ANY beverage hot and always ready to drink

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it, but wouldn't mind a bigger mug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE Love love it. I am so glad to have an Ember, especially the 14oz. I only wish they made a 16oz version.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Enjoy having it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the larger of the two Ember mugs and the seemingly slight difference in size is worth it. I had the smaller size for awhile and really liked it, but eventually the inside coating began wearing away. I'm hoping this one will be hardier - it seems better at early glance at least. I admit this is a frivolous item, but I really love being able to drink my coffee slowly and not get cool.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Price

    Rated 5 out of 5 stars

    Ember Smart Mug 14oz

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps coffee hot! Wish it would last just a little longer and was a little less expensive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Temperature control

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps hot drinks the perfect temp, works great for coffee and tea. Easy to keep clean and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cup Sometimes the charger has worn out but they sell replacement chargers. Only drink my coffee with that mig

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect for cough and cold season!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this as a holiday gift and wasn’t sure how often I would use it. Then I got my seasonal cold and it is a lifesaver! The app is great as I can track and set the exact temp of my tea. The cup knows when it’s empty and shuts off!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Reluctant but very pleased

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to buy this mug. I have been looking into getting one for a few years. Once the 14 oz version came out I was even more interested. So far the Ember meets and exceeds my expectations. It is great to have a hot cup of coffee all the way to the last drop. It was even a little weird to not have to drink cold coffee on my last sip. I have only had this mug for a short time but I am very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good gave to wife for xmas she loves it Will buy another she wants one for work now

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    No better way to drink coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are great. My wife and I each have one already. So this was a gift for my father in law. You can take your time and enjoy your coffee instead of trying to scarf it down before it gets cold. Can even enjoy it out on the deck when it’s a little chilly outside because it stays hot. I keep mine at 128

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    No more travel mugs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A welcome addition to my office. I no longer need to bring a travel mug to my desk. My coffee or tea is kept at the temperature I like. It also has a nice feel in my hand. It even has a timer for my tea. No more wasted cups of tea and coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    hot coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this cup, keeps coffee hot. I love the new size too.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Temperature control

    Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug! Keeps the coffee warm. The size was great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    A heated coffee cup that leaves you cold

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this cup. It looks nice and funtions perfectly. But the battery just doesnt last long enough and it takes a while to charge. If youre the type if person that drinks coffee all day, maybe get a thermos. If you just have a cup if two for breakfast. It works well.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for cold days

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after I noticed a friend had one. I am a tea drinker (especially in the winter). This cup is great for keeping drinks warm. I like that you can adjust the temperature as you like. There are also preset temperature recommendations for specific drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Morning Maker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's nothing quite like going back for another sip of my coffee that I made 30 minutes ago and have it still be at the perfect temperature. I've had this for about a year now and I am in love. You can't go wrong with an Ember mug or tumbler

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Good gift item

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a a gift. I drink my coffee before it gets cold but the recipient does not so this is a perfect gift, especially on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Cup

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup and keeps coffee all day. Bought as a gift for my Daughter and she uses it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality product for home & office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality product & on time delivery. The coffee is hot for as long as I need to continue my work & sip when i need.

    I would recommend this to a friend