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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2297 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 2,297 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    LoveThis cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife can’t say enough about how much she likes this cup. With two small boys, her tea and mine would be cold by the time we got back to it after addressing the need of the moment. Not anymore. We take care of the kids and the tea/coffee is still at the right temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Perfect for home office

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug for working from home. It is convenient not having to warm up my drink every 10-15 minutes when I forget about it. Love that it turns off when it senses the mug is empty.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for people who hate lukewarm coffee.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second ember. I found the smaller size a bit too small since I use milk. I still use it while the bigger one is charging. I am very happy that my coffee stays hot while I do housework or am on the computer. Saves me multiple trips to the microwave and the Ember coffee flavor doesn't degrade as it might with the microwave.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    The perfect cup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home you can easily forgot your hot cup of joe. But nothing to worry about here this cup will keep it at the perfect drinking temperature making sure not to get that burnt coffee taste

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great, I love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this was going to be a pointless expense, but I love it since the first cup of coffee… I’m always easily distracted and by the time I want to finish my cup of coffee before, it was very cold… not with the ember, I gasp and smile, there it was, my cup of coffee, at the perfect temperature and totally worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    great mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit heavy, this mug keeps my drinks warm. It is easy to pair by bluetooth and lasts a good amount of time. The app is user-friendly and has a lot of cool preset features for everyone's hot drink needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great gift my pur big coffee drinker at home.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Regulates temp of coffee well.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE my Ember mug! Perfectly drinkable coffee temperature for hours. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Warm coffe

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it that my coffe or tea doesn’t go cold. Its at the right temperature when i drink it. Especially when you have the AC and fan blowing. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does exactly what it says it does. No more wasted coffee

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Nice Luxury. I threw all the other mugs away

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cup. I enjoy these little luxuries. It is more pricer than the other colors but this color makes me happier than the other ones. I did buy the black one for my husband and he loves it. Keeps the drinks warm. Just don't microwave it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Wife saver

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got for my wife on Christmas and she has used it everyday. She loves it. So I purchased one for our daughter and she uses it at college for ger tea again evert day. I need one!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot till the last drop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this mug! Keeps his coffee and tea at the perfect temp!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product looks great, size is perfect, and works so well.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    No need for a microwave...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Ember. I love having tea but often times never get to finish my cup before getting cold, now with the ember i never have to worry about it getting cold. More importantly can always have to perfect temperature for my drinks to really ensure full flavor.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my ember mug. It keeps my coffee hot as I read in the mornings. I love how the mug looks abd tgats its not hot to touch yet keeps my coffee hot for a long time. Definitely glad I got it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Quality is exceptional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my hot cup my coffee in regular cups cools off too fast I love hot coffee with Ember I can sip hot coffee for at least an hour Love it

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Awesome mug

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for keeping your coffee warm , especially if you find yourself distracted with chores and the like. You can set it to what ever temprature thst suits you the best

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    A true mug replacement

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you get one of these you’ll never want to use a regular mug again. Works as advertised - great for coffee and tea!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love my Ember.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Ember Cup. Use it daily. It is so awesome! Makes my life so much better, and with a smile. It's a total pleasure, after reading or being on the computer for an hour, to reach over and have a cup of coffee, the perfect temperature! And this part is hard to believe but it tastes better when it's the perfect temperature, really! Did I mention I love my Ember.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this with us! We're happy to hear you've been enjoying coffee at your perfect temperature in your Ember Mug - if you have any questions or concerns, please let us know! Ember