Customer Ratings & Reviews
- Model:
- CM191408US
- SKU:
- 6471976
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
Great features, finicky app
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As with many smart devices, I think the mug performs its function very well but the app needs a bit of work. I appreciate the features offered by the app (multiple temperature settings, etc.), but it consistently becomes disconnected from my phone when the app "forgets" the mug's configuration. When this happens I have to press and hold the bottom button to enter bluetooth pairing mode, which is made more frustrating when the mug has already been filled with coffee. Additionally, the app has been prompting me to complete a firmware update, but stalls out near the tail end of the install and never completes. Maybe if we could complete the firmware update then the disconnection bug would be resolved, but I guess we'll never know.
I would recommend this to a friend- Pros mentioned:Temperature control
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my mom for her birthday and it's amazing. I love coffee and use this one more than my Stanley now because it stays hotter
I would recommend this to a friend - Pros mentioned:Temperature control
Great purchase for the slow coffe drinker
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps coffee the perfect temp for hours! Can select the ideal temp you like and remains that way for hours. Also has a customizable led light in the event you have more than one mug.
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Connectivity
Its good but needs improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that it keeps the liquid warm for a long time at the temperature of my choosing. It unfortunately has connectivity issues and the app needs to be reloaded to connect.
I would recommend this to a friend - Pros mentioned:Temperature control
Keeping my coffee warm
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product has been perfect for my wfh situation. It helps maintain coffee and tea warm over extended period of times.
I would recommend this to a friend - Pros mentioned:Color
Keeps my coffee hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ember and the new color! I’ve had 2 before!
I would recommend this to a friend - Pros mentioned:Ease of use
Highly recommend!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works just as great as advertised. Getting busy in the morning and still having hot coffee throughout the morning is really amazing. It’s not a big deal to make sure it’s charged every day, totally worth it.
I would recommend this to a friend - Pros mentioned:Temperature control
Pretty legit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it. But it's mainly for if you drink your coffee just black with sugar. We have learned that if you have cream or half/half, it will basically cook and you will have a skim on top. Great though. Would personally get the Ember2 so you could set your own temp. This holds true and keeps it hot for around 80min.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to leave a review here! We're glad to hear your wife has been enjoying her Ember mug so far and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Must-have for coffee drinkers!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product, I cant believe how great this coffee mug is for when you want to enjoy a fresh cup of coffee but also stay busy and not let my coffee get cold.
I would recommend this to a friend - Pros mentioned:Temperature control
Ember Coffee Mug 14 oz Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug. Works to keep coffee at 135 deg or your preference. Before I had to run to the microwave multiple times to keep my coffee hot. I like to slowly enjoy my coffee. Since Starbucks will not allow thermal mugs anymore, this replaces that and better. Enjoy your coffee 100%
I would recommend this to a friend - Pros mentioned:Temperature control
Gift for wife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item for my wife. She absolutely loves it. She loves the shape of the cup and the fact it's not heavy considering the technology. Her favorite function is that she can control the temperature from her phone app.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Larry, thank you for leaving a review! We're happy to hear your wife has been enjoying her Ember and we hope you get one for yourself as well - we appreciate both of your support!
- Pros mentioned:Temperature control
Best purchase ever
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this on impulse, best decision ever so happy, my coffee is never cold. App is easy to use also, if you’re thinking about it just do it
I would recommend this to a friend - Pros mentioned:Temperature control
Good product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ember mug works great & keeps liquid desired temperature. but occasionally mug doesn’t connect to phone/app. That’s the only reason I gave it a 4. I believe it is a app or technology update issue however.
I would recommend this to a friend - Pros mentioned:Temperature control
Amazing Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my coffee hot all day long. Easy to use with the app and allows me to control the temperature. Definitely would recommend to anyone.
I would recommend this to a friend - Pros mentioned:Temperature control
Coffee mug
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this item for my wife as a gift, she absolutely loves it. The mug keeps her coffee warm much longer than any other coffee mug.
I would recommend this to a friend - Pros mentioned:Temperature control
Worth the cost.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife likes HOT coffee. She is amazed that this cup solves the problem of running back and forth to the microwave oven. About the cost: if she's happy, l'm happy.
I would recommend this to a friend - Pros mentioned:Temperature control
It keeps coffee hot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as advertised! Use the app and set your coffee or tea hot and even tells when to pull the tea bag
I would recommend this to a friend - Pros mentioned:Temperature control
Great coffee cup Ember
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this mug this ember mug for my husband last year for christmas. Retired veteran he loves his coffee. This cup keeps his coffee at the perfect temperature for hours he loves it!
I would recommend this to a friend Life-changing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whoever invented the Ember mug is a genius! It has changed my coffee-drinking life, because I love my coffee hot! This product is not a luxury for me, it's a necessity!!! The only drawback is that it is not dishwasher-proof. You also can't put in a microwave, but you don't need to because it keeps your coffee so hot.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this with us! We're happy to hear you've been enjoying your Ember and appreciate your feedback about the design - we'd be happy to share this with our team! If you have any questions or concerns, please let us know.
- Pros mentioned:Temperature control
Keeps your drinks hot!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Ember mugs. It keeps your coffee hot and you can control the temperature from your phone. The only problem I've had with it is that it sometimes disconnects from Bluetooth ...and can take more than one step to reconnect. Other than that; it's a great mug!
I would recommend this to a friend