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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2298 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 2,298 reviews
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Hot coffee makes a happy wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loved this gift because it stopped her from running back and forth to the microwave to reheat her coffee 5 or 6 times before she finishes her cup of coffee

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. So confy for my office. It manteine the perfect temperature. Totally recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Temperature control mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I finally found a cup that will stay hot thru out my work shift. This is the the best one so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dor 1-2 cups, but on/off gets tedious after an hour or so. Otherwesie, great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I’ve enjoyed the ability to keep my coffee warm without using a microwave. I was surprised at how well this actually works. The app on the phone lets you see how hot it is as well. Definitely will buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and makes the coffee drinking experience so much better when you don't have to constantly reheat your cup in the microwave. No issues with chipping as other reviews have stated, but I've keep very good care of it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi wuja, thanks for sharing this with us! We're glad to hear you've been enjoying your Ember Mug and no longer need to reheat your coffee - thank you for your support! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Game changer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I like my coffee hot! This has been a game changer as it will keep my coffee at top temperature for a few hours. I am glad that I spent the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great beverage container.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my wife as a birthday present, she already has the travel mug but this is great for at home use. Great long lasting battery life

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Best mug cup ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best Coffee mug I ever owned. I enjoyed not having to worry about my coffee to get warm.

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 4 out of 5 stars

    Pricy, but great for its niche

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic for slow drinkers. No more tossing your coffee because it went cold or microwaving it over and over. Good for tea too. Do wish there was a slightly larger option and the app was a bit better.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Ember Mug. Love it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this cup for a family member. They were pleasantly surprised and grateful. I also own this mug in a different color. Nice to choose the temperature for your tea and coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Love this cup

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Ember mug! Keeps my coffee at the perfect temp. I have bought as gifts and going to buy another one for myself, so a visitor can have a perfect cup of coffee as well while at my house.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this mug is awesome! The only negative thing I can say is I wish the battery lasted longer.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 4 out of 5 stars

    Great for morning coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying my latte remaining warm while I go about starting my day. I wish the app was less confusing.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Amazing little device

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't quite sure I'd need a mug that kept my coffee warm. I was completely wrong, an absolute game changer!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift for you or others

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this mug! I never have to drink lukewarm coffee again. Stays a good temp and has a nice automatic shut-off if you rush off and leave it full. I would definitely recommend this to others!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mug actually keeps your coffee warm for several hours! Great gift and use it almost everyday.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience has been good overall. Would be great if they could improve the battery life. Which is completely drained after an hour or so of warming my tea

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    No More Cold Coffee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ember mug works well, keeping coffee or tea at precisely the desired temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Great for hit beverages

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my tea at the perfect temperature. Only leaves my work desk for cleaning.

    I would recommend this to a friend