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Customer Ratings & Reviews

Your price for this item is $149.95
The comparable value price is $149.99

Customer reviews

Rating 4.5 out of 5 stars with 2284 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 2,284 reviews
  • Rated 5 out of 5 stars

    Great cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup! Keeps my coffee hot for at least an hour. Easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality product for home & office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality product & on time delivery. The coffee is hot for as long as I need to continue my work & sip when i need.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    You don’t know you need it until you use it

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not consider living a life without this thing. We drink coffee every morning and drink tea once per week. You know how it sucks when hot beverages start to go cold? Welp for $150 you never have to experience that again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best coffee mug ever for a wifey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. She's a sipper, I'm a gulper. Her coffee has been hot all morning. She even takes it down to the bus stop and folks ask her how her coffee is still steaming when its freezing out!! So, yeah, she loves it. I clearly haven't been able to try it yet, because SHE LOVES IT SO MUCH. It took a few tries to learn the right temp settings to keep her Nespresso from getting a film, but she's found it and there is no turning back. (Might be a little pricey, but got it on sale and her smile is worth it)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Ember Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful mug! Love the color. The temperature control is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy ittttt NOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend. Got it for my mom for Christmas, she uses it every day at work and said her drinks are hot consistently throughout the day!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice mug, mediocre battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a family member for Christmas, and the recipient really likes it for their tea. It is very well insulated on the outside so you don't burn your hands holding the mug like some others. Only complaint is that the battery life isn't the longest, but I saw that the lid you can buy may extend it to a certain extent, so that may be worth a try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas present for the Wife. She has been wanting one for a pretty long time. Seen a few reviews showing that the interior coating coming off and my only guess for the reason for that is that maybe they used a frother. Anyways this only gets hand washed and it is performing like an absolute champ. Do wish that they had a 20oz that was not the tumbler though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Neat item, keeps things hot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for girlfriend because she likes her coffee super hot. This goes up to 160 degrees (i think). The battery does not last long on the highest setting, so you always have to put on the charging base while using.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A hot gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love these mugs. My wife has one and I’ve purchased one for several friends for birthdays, etc. We haven’t gotten to test this individual mug out yet, because it’s a gift for someone in October. But if it’s anything like the other ones, we will love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Momma’s Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves to sit and have coffee before work but I’m constantly going downstairs to reheat but not with this mug . It’s incredible how it keeps her coffee a 140 degrees for so long and I ordered a cover which makes it last even longer . She loves her cup !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warm beverages even in cold weather

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it keeps my beverages warm. Easy to use and keep clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for keeping your coffee warm while at the office or home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 of these, one for my mom and one for my mother in law and they both adore them. It’s a great way to keep coffee hot, and super easy to use. Perfect gift for the hot coffee lover in your life.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Jules, thanks for leaving a review and sharing this! We're glad to hear the Ember was gifted and they've been enjoying their mugs and perfect temperature - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Electric Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it this mug. Use it everyday. One thing I would point out is, the battery last for one cup. But if you’re in an office. Then it should be fine, since the base is the charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great gift! Keeps everything warm and is very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Electric mug

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The electric coffee cup , it works good but only complaint is the battery life isn’t that long

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been wanting this mug for a year but didn’t love the price. My husband surprised me with it and I was over the moon. I love the sleek design and the app. I will say the charge on the mug doesn’t hold that long (for someone who needs a mug like this, it’s because you get busy and don’t have time to drink when hot) The biggest issue is that because I use a little milk in my coffee the cup essentially cooks the coffee whole time which led to a skin of coffee/milk forming on the top. I returned it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love this cup. I can't tell you how many times I get pulled away, come back and my coffe is cold. I decided to buy this cup and I do not regret it. I can come back an hout later and my coffe is just as hot as the first sip. I nolonger am throwing out 1/2 cup of coffee. Loved it so much bought one for my Sister - she loves it jst as much!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellently! Love the black. It made us want another one.

    I would recommend this to a friend