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Customer Ratings & Reviews

Your price for this item is $104.97
The comparable value price is $149.95

Customer reviews

Rating 4.5 out of 5 stars with 2295 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,295 reviews
  • Rated 5 out of 5 stars

    More warmth, less caffeine overdose :D

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Changed the way I caffeinate. Used to keep topping off my drink to keep warmth, have now cut down to about 2 cups a day since drink stays warm until the end. Set in coaster charge at end of day and it's good to go always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this mug!!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mug for my boyfriend for Christmas and I use it just as much as he does. It’s perfect for the colder months. Definitely keeps my beverages warm and get this, if my coffee has been in the French press for longer it reheats the coffee as well. Definitely buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    works as advertised!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool Idea, Got this for my Wife and she loves it. Keeps her Tea warm for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Father's Day gift ever!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Father's Day gift I've ever received! My wife has gotten me gifts such as VR headsets but this thing has been my best gift! I can set the temperature to exactly what I like and my coffee/tea stays at that temperature all the time!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    The heating is immaculate.

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app is extremely user friendly (way better than other competiters), easily control temps with the click of a button. Only downside is you may have to clean the base if you are messy like me. Luckily charging base is super easy to clean. Love the blue color. HIGHLY RECOMMEND!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Wife uses it daily and no more cold coffee! Super easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good, but expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this mug and use it every day. It's nice that your coffee stays hot. I'd give it 5 stars, but even at $50 off, it's really expensive. I'm sure that with all the technology built into it, it's worth it, but it's still an extravagance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ember Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice color and works well. keeps hot coffee hot. only downside is the battery is not as long as the 10oz version.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to leave a review here! We're glad to hear you've been enjoying your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    I didn’t know I needed it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great. I used to drink my coffee fast. Or I’d get distracted and have cold coffee, Now I’m not in a rush to drink it, and if I get distracted for a bit, it’s still warm for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice quality item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice quality item, looks good, feels good, works good. My first one still going strong after a little over two years. On high the battery lasts 30+ minutes. On the charging saucer it maintains heat all day. Not sure if the battery is replaceable.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    One mug to rule them all

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is now the only mug my wife uses. It is simple easy to set up and then works like a charm. Keeps temperature at the prefect temperature (adjustable via app). High quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality product for home & office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality product & on time delivery. The coffee is hot for as long as I need to continue my work & sip when i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hot coffee - perfect!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never knew I liked my coffee consistently hot until I had this mug. Now when I’m not using it, I noticed the temperature declining without it. I absolutely love it! Super convenient. Have bought a second one for my office. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember Valued Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. My second ember product that I absolutely lovez

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hot beverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool device, I like the app but a little hard to control without app. Works pretty well a little pricey if not on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great mug but not very durable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned 5 of these mugs and they are great for about the first year. A couple of them didnt last that long and I had to submit a warranty claim. Ember was good about the replacements but they have also deteriorated quickly. We do use them daily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better Than a Microwave

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this for my coffee-drinking girlfriend. She is a slow coffee drinker and has to reheat her coffee in the microwave several times each morning. I thought this would be the perfect gift, and she loved it. It works exactly as advertised. The cup stays warm and there is no more use of the microwave for this task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for anyone who microwaves their coffee 2-3 times before they finish it. It’s also a perfect gift because it’s one of those things that you wouldn’t buy for yourself, but you would love to own. I also feel like a baller whenever anyone asks me about it at work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this coffee mug. It keeps my coffee the perfect temperature throughout the day. I bring my coffee to work in a Contigo and it does a great job keeping my coffee hot until about lunch. When I hit my afternoon circadian low I put my coffee in my Ember mug. Perfect temperature coffee in the afternoon. The only down side is the battery only lasts about 30 min. I leave it in the charger until it reaches temperature and this helps the battery last longer.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review! We’re glad to hear you’ve been enjoying your Ember! Battery life can depend on a number of factors, but if you feel your battery is draining faster than normal, please feel free to head over to our support page so we can help! Ember

  • Rated 5 out of 5 stars

    Love it, but wouldn't mind a bigger mug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE Love love it. I am so glad to have an Ember, especially the 14oz. I only wish they made a 16oz version.

    I would recommend this to a friend