Customer Ratings & Reviews
- Model:
- CM191402US
- |
- SKU:
- 6427209
Customer reviews
Rating 4.5 out of 5 stars with 2300 reviews
(2,300 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size, Temperature control
Rated 5 out of 5 stars
Keeps it hot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size and keeps my coffee hot while im in meetings.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Battery life
Rated 5 out of 5 stars
Great mug less reheating the Coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it for the wife she loves it wish it had better battery life..By the way when your charging it while drinking it won’t charge the battery it just keeps temperature..
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Cons mentioned:Charging
Rated 2 out of 5 stars
Just Misses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this mug and it's possible I got a defective one but after only 4 charges, it was not charging properly. One of the small pins on the base of the charger was not working properly. No water was ever near it, so it was a bummer for sure. I ended up getting a mug from another company and it's been great.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
No, I would not recommend this to a friend - Cons mentioned:Battery life
Rated 5 out of 5 stars
Loving my Ember
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving my Ember! I wasn't sure I was going to really use this, since it was a gift, but I love it. I used to chug my coffee because it would get gold to quickly for me, but now with the Ember, I can take my time and really enjoy my coffee. The battery life isn't fantastic, about 50 minutes, but I do keep it on the charging coaster, so there is not need to worry about battery life. Highly recommend the Ember mug.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:App
Rated 4 out of 5 stars
Wife loves it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for the wife for mothers day. She loves her coffee crazy hot and this cup keeps out that way. Having trouble connecting on the app, but the cup still works
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Ember review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves it! She drinks her coffee slowly and it stays warm!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Ease of useCons mentioned:Price
Rated 5 out of 5 stars
Great mug
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality, ease of setup and the app works well. Little pricey, just wait for the sale.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Copper
I would recommend this to a friend - Cons mentioned:Battery life
Rated 4 out of 5 stars
Wish the battery was better
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is a great mug, Seems like I had to keep it on the coast at all times to keep the battery going, I could only get an hour or something out of it. Also seemed like it took awhile to charge. If you can keep it on the charger most of the time you'll be okay. I also wish it was more durable. I have heard alot of people chipped theirs and I am trying not to do that, so I have to be careful with it.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
WFH Must
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best self gift ever! Use it every day, keeps my tea and coffee hot, easy to clean. Highly suggest, especially while working from home in the cold!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jsr21, thanks for leaving a review! We're happy to hear you gifted yourself an Ember and have been enjoying it since! If you have any questions or concerns, please let us know. Thank you for your support!
- Pros mentioned:Temperature control
Rated 5 out of 5 stars
Exceeded Expectation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App for the cellphone has been updated from the original app that I got a couple of years ago. The new app works much better in regulating the mugs. This my second mug because I liked how well the first mug worked. Both mugs are working great.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
seems extra but is awesome
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this feels so extra, but i love it. i have a toddler and I'm in grad school which means I often set my drink down and forget it. i love coming back to my ember and finding it hot.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Price
Rated 4 out of 5 stars
Ember
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps beverage hot for up to 2 hours. Only downside is price otherwise would be 5 star.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friend Rated 5 out of 5 stars
A nice mug but beware battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A nice mug, but battery life can be an issue. For me, it heats my coffee for about an hour, but for anything more than that it'l run out of battery leaving you with a cold beverage. Not the end of the world, but as long as you work within this limitation it's a fun product. Need to be careful when washing, so that you don't get a lot of water into the underside (where the battery is housed).
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend- Pros mentioned:Color, Temperature control
Rated 5 out of 5 stars
Hot coffee for hours!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty color, keeps coffee warm, decent battery. Temperature is adjustable, connects easily to app.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
This mug messes with your mind
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The look and feel if the ember mug is extremely premium. My first use really caught me off guard when 30 mins later it was still perfect temperature. Beyond the obvious, the app has many more features like timers for different teas, temps for different beverages, and recipes. Its way more than a mug.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Blue
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Love the copper finish!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the copper finish! It cleans well and seems to hold temperature really well.
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Copper
I would recommend this to a friend - Pros mentioned:Ease of use, Temperature control
Rated 5 out of 5 stars
Nice hot coffee
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for my wife that only drinks her coffee when its hot. She really enjoys this mug and its value. Easy to use.
I would recommend this to a friend - Pros mentioned:Design, Temperature control
Rated 5 out of 5 stars
Does the job and looks good too
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this mug as it keeps her drinks at the temp that she wants them at and it's a sleek looking mug as well.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dare I say you should not buy one of these ember coffee mugs? why would I say that? Because I am drinking so much coffee it is pouring out my ears! When I had the old style coaster heater it took me 45 minutes to drink a cup of coffee. The temperature fluctuated to too hot to not hot enough but it stopped the coffee from getting cold. My coffee is so utterly delicious that I am now drinking, since I used it the last two days, twice as much coffee each day as I usually do. This mug is absolutely AMAZING! Buy one for yourself at your own risk!!!!!
This review is from Ember - Temperature Control Smart Mug 2 - 14 oz - Black
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review and sharing this! We're glad to hear you've been enjoying your Ember so far - if you have any questions or concerns, please let us know!
- Pros mentioned:Design, Temperature control
Rated 5 out of 5 stars
Great smart mug
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice smart mug with great design. Very convenient for daily use with charging and it keeps my coffee warm.
I would recommend this to a friend









