Customer Ratings & Reviews
- Model:
- CM191402US
- SKU:
- 6427209
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Temperature control
best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works like a champ. helps my morning routine and keeps the coffee hot.
I would recommend this to a friend - Pros mentioned:Temperature control
Great hot cup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Keeps coffee hot for hours without the burnt taste
I would recommend this to a friend - Pros mentioned:Ease of use
No more cold coffee for me!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to be frustrated at my coffee going cold. No more! Works great, easy to setup and customize for what matters
I would recommend this to a friend T
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy too used products really nice I liked that recommended
I would recommend this to a friend- Pros mentioned:Temperature control
Excellent cup
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cup. Keeps my coffee at desired temp for about an hour. Now all I need to do is get my wife one so she can give mine back.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear you and your wife have been enjoying your Ember Mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Love this
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how ut keeps my coffee hot for a while and lobe thay it holds more!
I would recommend this to a friend - Pros mentioned:Temperature control
YES
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny!!! Highly recommend this product!
I would recommend this to a friend Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for working in a cold area (basement). This works as described. The app is easy to use.
I would recommend this to a friend- Pros mentioned:Temperature control
YES
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey but amazing. Having a custom temperature and no microwaving to re-heat is awesome!
I would recommend this to a friend - Pros mentioned:Temperature control
Love this coffee cup!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This cup keeps my coffee at the perfect temperature. It's pricey, but totally worth it if you hate lukewarm coffee and are too busy to sit still.
I would recommend this to a friend - Pros mentioned:Temperature controlCons mentioned:Price
It works but returned it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works as intended and keeps the coffee hot. However in my opinion it’s not worth $130 so I returned it.
No, I would not recommend this to a friend - Pros mentioned:Temperature control
She loves it!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best mug ever!!!! My friend loves that she can finish her cup of coffee, warm to the last drop.
I would recommend this to a friend - Pros mentioned:Temperature control
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for intent, lasts throughout my morning routine, nice and hot. Will buy another for travel.
I would recommend this to a friend - Pros mentioned:Temperature control
x
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked as promised and warmed the hand that was holding it
I would recommend this to a friend - Pros mentioned:Temperature control
Coffee warmer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase, my wife uses it all the time now and she does not have to go to the microwave any more to heat up her cold coffe.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We’re glad to hear your wife has been enjoying her Ember and uses it daily!
- Pros mentioned:Temperature control
hot!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as gift. ''Keeps beverage hot throughout my day @ my desk''. Mug keeps me from microwaving my tea.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review! We're happy to hear you gave the Ember as a gift and it has been enjoyed since! If you have any questions or concerns, please let us know. Thank you for your support!
- Pros mentioned:Temperature control
Works for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Keeps my coffee hot enough for me. Just be careful with it. You will luv it also. Very happy so far. Thanks Best Buy.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Remote, thanks for leaving a review! We're glad to hear you've been enjoying coffee in your Ember Mug so far - thanks for your support!
- Pros mentioned:Temperature control
Great cup, worth the $
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this mug. Use it everyday. She’s busy so taking a few hours to drink coffee is the norm so this keeps it hot.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Abillmann, thanks for sharing this! We're happy to hear your wife has been able to take her time drinking her perfect temp with in Ember - we appreciate both of your support!
- Cons mentioned:Battery life
Best idea but...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice, but only stays charged about 90 minutes. So unless you’re sitting right next to the charging pad, the coffee won’t stay warm forever. And it’s such a small serving of coffee even in the bigger cup, that it’s long gone before it has time to cool down. Neat concept, but larger cup and longer batter life would be better.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi ValerieD, thanks for leaving a review! We hope you can still enjoy your Ember and appreciate your feedback as we continue to improve - if you have any questions or concerns, please let us know!
Ripoff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a scam Ember and Best Buy take advantage of their false advertising and saying contact the other company. Cup is NOT 14 oz it will over flow
No, I would not recommend this to a friend