Customer Ratings & Reviews
- Model:
- CM191402US
- SKU:
- 6427209
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Broken garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted a couple months. Doesn't hold a charge anymore. Now its just an over priced regular mug.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .We are so sorry to hear you are having an issue with your Ember Mug! We'd love to learn more so that we can help get you back up and running. If you haven't, please reach out to our support team so that we can assist. We look forward to hearing from you!
HEATED SMART MUG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great heated coffee cup. Great experience with Best Buy. constant updates on delivery status.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Jimmy, thanks so much for sharing! We're happy to hear you've been enjoying your Ember!
great for coffee addicts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this for my girlfriend who is addicted to coffee and she loves it.
I would recommend this to a friendLove. LOVE!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't imagine life without my Ember now! Trust me, this is definitely worth purchasing.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi hionpixels, thanks for leaving a review! We're happy to hear you've been enjoying your Ember Mug so far - if you have any questions or concerns, please let us know!
Daughter in law loves it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift and my DIL told me she loves it and that it works great.
I would recommend this to a friendHot coffee forever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this mug. Never drink cold coffee again. Best coffee ever.
I would recommend this to a friendMug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Brought it for a gift for my wife she is a coffee drinker. She loves it
I would recommend this to a friendFav
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome ,very innovative. Love this product. I would purchase this again.
I would recommend this to a friend- Pros mentioned:Temperature control
My wife’s favorite mug!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife’s favorite gift. Keeps her coffee hot. She won’t drink coffee without it now. Charger has caused us a problem or two, but the company was very easy and sent us a new one. HAND WASH ONLY!
I would recommend this to a friend Good product
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was for a friend. He enjoys it a lot and recommends it to everyone
I would recommend this to a friendDoes it’s job well.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.highly recommend if you’re a book worm or constant study/work horse.,
I would recommend this to a friend- Cons mentioned:Battery life
Ember
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When it works it’s great, it constantly goes to empty and shuts off. For some reason it thinks there’s nothing it the cup.
No, I would not recommend this to a friend Loved it until I didn’t
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working within 4 months and BB did not have a replacement.
No, I would not recommend this to a friend- Pros mentioned:Temperature control
Mom loved it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mother who drinks multiple cups of hot tea daily and she hasnt stopped raving about it. Of note, the weight of the cup makes her think she has more in there than she does… FYI.
I would recommend this to a friend Awesome mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Purchased for my wife and she uses it daily.
I would recommend this to a friend- Pros mentioned:Temperature control
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never thought I’d need one of these but by jingo it’s great! I usually end up with half drunk cups left to go cold throughout the day but no more! Works perfectly and would highly recommend
I would recommend this to a friend Not hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not hot enough! I was so exicited to see this on Christmas morning as I am always heating up my tea in the microwave but it did not keep my tea hot, I returned it!
No, I would not recommend this to a friendGreat
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife and she absolutely loves it, it’s works great on the app
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Manny417, thanks for leaving a review! We're happy to hear your wife has been enjoying her new Ember Mug so far - thank you both for your support!
- Pros mentioned:Temperature control
Great gift.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t sure what to buy my parents for Christmas until I saw these cups, they love them! Both said they can enjoy their hot drinks now instead of having to drink fast before it gets cold.
I would recommend this to a friend Ember Blue Mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and good service all around for me..
I would recommend this to a friend