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Customer reviews

Rating 4.5 out of 5 stars with 2300 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,300 reviews
  • Rated 5 out of 5 stars

    Mug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing mug. I need to buy more for everyone in the family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT , NEED ONE MY SELF

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AWESOME, THE PERSON I GIFTED THE SMART CUP LOVES IT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it as a Christmas gift for my wife. he keeps it at work and loves it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Chris, thanks for leaving a review! We’re glad to hear the Ember was gifted and your wife has been enjoying her mug! Ember

  • Rated 5 out of 5 stars

    great for coffee addicts

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for my girlfriend and she uses it every day!

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    You need this mug!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m only sorry it took me so long to find this mug. It feels so good to drink from this cup. Having hot coffee in an open coffee mug while I go through my emails is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great reviews do it justice! It’s utility and quality have impressed me

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Great mug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!! Use it every day!! Great quality!!!!!!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t keep coffee warm we have tried multiple times and still doesn’t work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool gift for family who loves coffee! 5 out of 5.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. Does exactly what it claims to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mug that works very well

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mug that keeps coffee warm. Battery lasts about 80 min per charge.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for leaving another review! We're glad to hear you're still enjoying your Ember Mug - if you have any questions or concerns, please let us know! Ember

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really awesome product, my cousin loved this gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ember Smart Mug

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described...keeps my coffee hot for hours.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee mug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my father for his birthday. He loved it.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thank you for leaving a review! We're thrilled to hear your father has been enjoying his Ember and we hope you get one for yourself as well - we appreciate both of your support! Ember

  • Rated 5 out of 5 stars

    Quality Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for Christmas, it was definitely a hit. Great product

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for sharing this! We're glad to hear the Ember was gifted this year and hope they're still enjoying their mug - if you have any questions or concerns, please let us know! Ember

  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Revolutionized my tea and coffee drinking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a straightforward premise, it keeps your drinks at your desired temp. It will hold forever on the coaster so I love being able to nurse a cup of coffee for hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my only change would be to make it 16oz

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Wouldnt buy again, dissapointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great the first few times , but now it doesnt recognize when it has liquid in it and battery drains so fast it constantly needs “recharging”

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not recommended

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommended it is not different from the thermal cup

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Reem, thanks for taking the time to write a review and providing feedback. We're always are looking to grow and improve so if you have any other concerns, please email support@ember.com so we can learn more! Ember

  • Rated 5 out of 5 stars

    Christmas gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for Christmas gift for daughter in law. She loves it!

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Berlyjo, thanks for leaving a review! We’re glad to hear the Ember was gifted and your daughter-in-law has been enjoying her Ember! Ember