Customer Ratings & Reviews
- Model:
- CM191402US
- SKU:
- 6427209
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the Temperature Control Smart Mug 2's temperature control, ease of use, size, color, and sleek design as positive features. However, some customers have expressed concerns about the battery life and price. Others have reported issues with the app and connectivity. Additionally, the cost of replacement charging coasters has been mentioned as a potential drawback.
This summary was generated by AI based on customer reviews.
Mug
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing mug. I need to buy more for everyone in the family.
I would recommend this to a friendGREAT , NEED ONE MY SELF
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.AWESOME, THE PERSON I GIFTED THE SMART CUP LOVES IT
I would recommend this to a friendShe loves it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a Christmas gift for my wife. he keeps it at work and loves it.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Chris, thanks for leaving a review! We’re glad to hear the Ember was gifted and your wife has been enjoying her mug!
great for coffee addicts
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought this for my girlfriend and she uses it every day!
I would recommend this to a friend- Pros mentioned:Temperature control
You need this mug!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m only sorry it took me so long to find this mug. It feels so good to drink from this cup. Having hot coffee in an open coffee mug while I go through my emails is amazing.
I would recommend this to a friend Game changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The great reviews do it justice! It’s utility and quality have impressed me
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving a review here! We're glad to hear you've been enjoying your Ember - if you have any questions or concerns, please let us know!
Great mug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent!! Use it every day!! Great quality!!!!!!!
I would recommend this to a friendNot worth the money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t keep coffee warm we have tried multiple times and still doesn’t work
No, I would not recommend this to a friendGreat Gift
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cool gift for family who loves coffee! 5 out of 5.
I would recommend this to a friendExcellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent product. Does exactly what it claims to do
I would recommend this to a friendGreat mug that works very well
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mug that keeps coffee warm. Battery lasts about 80 min per charge.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for leaving another review! We're glad to hear you're still enjoying your Ember Mug - if you have any questions or concerns, please let us know!
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really awesome product, my cousin loved this gift!
I would recommend this to a friendEmber Smart Mug
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as described...keeps my coffee hot for hours.
I would recommend this to a friendCoffee mug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my father for his birthday. He loved it.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thank you for leaving a review! We're thrilled to hear your father has been enjoying his Ember and we hope you get one for yourself as well - we appreciate both of your support!
Quality Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift for Christmas, it was definitely a hit. Great product
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for sharing this! We're glad to hear the Ember was gifted this year and hope they're still enjoying their mug - if you have any questions or concerns, please let us know!
- Pros mentioned:Temperature control
Revolutionized my tea and coffee drinking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a straightforward premise, it keeps your drinks at your desired temp. It will hold forever on the coaster so I love being able to nurse a cup of coffee for hours.
I would recommend this to a friend Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great my only change would be to make it 16oz
I would recommend this to a friend- Cons mentioned:Battery life
Wouldnt buy again, dissapointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great the first few times , but now it doesnt recognize when it has liquid in it and battery drains so fast it constantly needs “recharging”
No, I would not recommend this to a friend Not recommended
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not recommended it is not different from the thermal cup
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Reem, thanks for taking the time to write a review and providing feedback. We're always are looking to grow and improve so if you have any other concerns, please email support@ember.com so we can learn more!
Christmas gift
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for Christmas gift for daughter in law. She loves it!
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Berlyjo, thanks for leaving a review! We’re glad to hear the Ember was gifted and your daughter-in-law has been enjoying her Ember!