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Customer Ratings & Reviews

Your price for this item is $39.99
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The comparable value price is $199.99

Customer reviews

Rating 4.2 out of 5 stars with 473 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers frequently mention the excellent temperature control and ease of use of the Temperature Control Smart Travel Mug 2 - 12 oz. Many appreciate the sleek design and helpful app functionality, although some users experienced issues with the lid and reported that the battery life could be improved. The price and smaller-than-desired capacity were also recurring points of feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 473 reviews
  • Rated 5 out of 5 stars

    ember is beautiful

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice gift for someone who drinks that much of coffee or tea. I settled for the smaller cup and just love it. Wonderful gift presents for family occasions

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Ember

  • Rated 5 out of 5 stars

    Mug

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife’s Christmas present. Haven’t used yet but if it works like the mug it’ll be great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife love it as her anniversary gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this mug. I got it for her as an anniversary gift and she's been happy ever since. Definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth it!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this cup. Normally I warm up my coffee over and over but this solves that problem. The car charger is a must if you’re on the go.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Charm, thanks for leaving a review! We're glad to hear you've been enjoying your Ember Mug and no longer need to reheat your coffee - thank you for your support! Ember

  • Rated 5 out of 5 stars

    Coffee Time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for the Wife as she loves her coffee! Works great at her office with the cup holder that works as a charger!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does the job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lives up to expectations. Wish the mug we previously purchased was a "2". Only issue is needing to check the app for the default mug and switch if necessary.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Defective charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for about less than 2 weeks. Noticed the mug wasn’t lasting 4 hours as advertised. Item had a defective charger so I had to return it.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks for taking the time to write a review and providing valuable feedback. We're sorry to hear that you experienced this issue with your Ember. All Ember's come with a 1-year manufacturer warranty, so we're happy to help! We're also always are looking to grow and improve so if you have any other concerns, please email [email protected] so we can learn more! Ember

  • Rated 5 out of 5 stars

    Amazing Travel Mug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my coffee exactly how I like it all day! Easy to charge and use overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more COLD coffee!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife for Christmas and come the cold, she absolutely loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice heated coffee mug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for my commute. Keeps my coffee warm and recharges at work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MUG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife loves it! It is a little complicatedc for me but she loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for Gadget Loving Son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted this to drink coffee during his drives to school. He couldn't be happier with this.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Missing some coffee.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great concept and design. The only problem is that the volume is too small; it doesn't hold enough coffee. also, the battery doesn't seem to last very long.

    No, I would not recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for leaving a review! We're so sorry to hear about the experience you've had with your Ember. We appreciate the feedback in regard to size and battery life can depend on a number of factors, but if you feel your battery is draining faster than usual, please feel free to reach out to us at support@ember.com so we can help! Ember

  • Rated 5 out of 5 stars

    Hot coffee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so perfect for the car!! Always hot coffee tall slim easy to drink

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee enthusiast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use and great when you are on the go. The ultimate gift for your favorite coffee drinker.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi there, thanks so much for sharing! We're happy to hear you've been enjoying your Ember! Ember

  • Rated 1 out of 5 stars

    okay I guess

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i returned it $100s is expensive even for someone who just spent $20K to $30K at your stote

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my sister and she loves it! She’s a huge coffee lover.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent for the Money

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fairly decent cup. If you preheat the thing with hot water you get a bit more battery life than if you just pour your tea in it cold. The app connects great.

    I would recommend this to a friend
    • Brand response from Ember, Inc.
      Posted .

      Hi Wurtzitane, thanks for sharing this with us! We're glad to hear you've been enjoying your Travel Mug - we appreciate your support! If you have any questions or concerns, please let us know and we'd be happy to help. Ember

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great deal I purchased for a Christmas gift it’s great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee cup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for my wife and her office. She loves it! She loves her hot tea

    I would recommend this to a friend