Customer Ratings & Reviews
- Model:
- TM191200US
- |
- SKU:
- 6367432
Customer reviews
Rating 4.2 out of 5 stars with 473 reviews
(473 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers frequently mention the excellent temperature control and ease of use of the Temperature Control Smart Travel Mug 2 - 12 oz. Many appreciate the sleek design and helpful app functionality, although some users experienced issues with the lid and reported that the battery life could be improved. The price and smaller-than-desired capacity were also recurring points of feedback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
ember is beautiful
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a nice gift for someone who drinks that much of coffee or tea. I settled for the smaller cup and just love it. Wonderful gift presents for family occasions
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for sharing! We're happy to hear you've been enjoying your Ember!
Rated 5 out of 5 stars
Mug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife’s Christmas present. Haven’t used yet but if it works like the mug it’ll be great!
I would recommend this to a friendRated 5 out of 5 stars
Wife love it as her anniversary gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this mug. I got it for her as an anniversary gift and she's been happy ever since. Definitely recommend.
I would recommend this to a friendRated 5 out of 5 stars
Definitely worth it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this cup. Normally I warm up my coffee over and over but this solves that problem. The car charger is a must if you’re on the go.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Charm, thanks for leaving a review! We're glad to hear you've been enjoying your Ember Mug and no longer need to reheat your coffee - thank you for your support!
Rated 5 out of 5 stars
Coffee Time
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gift for the Wife as she loves her coffee! Works great at her office with the cup holder that works as a charger!
I would recommend this to a friendRated 5 out of 5 stars
does the job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lives up to expectations. Wish the mug we previously purchased was a "2". Only issue is needing to check the app for the default mug and switch if necessary.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 1 out of 5 stars
Defective charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used it for about less than 2 weeks. Noticed the mug wasn’t lasting 4 hours as advertised. Item had a defective charger so I had to return it.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks for taking the time to write a review and providing valuable feedback. We're sorry to hear that you experienced this issue with your Ember. All Ember's come with a 1-year manufacturer warranty, so we're happy to help! We're also always are looking to grow and improve so if you have any other concerns, please email [email protected] so we can learn more!
Rated 5 out of 5 stars
Amazing Travel Mug!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps my coffee exactly how I like it all day! Easy to charge and use overall.
I would recommend this to a friendRated 5 out of 5 stars
No more COLD coffee!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife for Christmas and come the cold, she absolutely loves it!
I would recommend this to a friendRated 5 out of 5 stars
Nice heated coffee mug
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is great for my commute. Keeps my coffee warm and recharges at work
I would recommend this to a friendRated 5 out of 5 stars
MUG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it! It is a little complicatedc for me but she loves it!
I would recommend this to a friendRated 5 out of 5 stars
Gift for Gadget Loving Son
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son wanted this to drink coffee during his drives to school. He couldn't be happier with this.
I would recommend this to a friend- Cons mentioned:Battery life
Rated 2 out of 5 stars
Missing some coffee.....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great concept and design. The only problem is that the volume is too small; it doesn't hold enough coffee. also, the battery doesn't seem to last very long.
No, I would not recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for leaving a review! We're so sorry to hear about the experience you've had with your Ember. We appreciate the feedback in regard to size and battery life can depend on a number of factors, but if you feel your battery is draining faster than usual, please feel free to reach out to us at support@ember.com so we can help!
Rated 5 out of 5 stars
Hot coffee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so perfect for the car!! Always hot coffee tall slim easy to drink
I would recommend this to a friendRated 5 out of 5 stars
Coffee enthusiast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to use and great when you are on the go. The ultimate gift for your favorite coffee drinker.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi there, thanks so much for sharing! We're happy to hear you've been enjoying your Ember!
Rated 1 out of 5 stars
okay I guess
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i returned it $100s is expensive even for someone who just spent $20K to $30K at your stote
No, I would not recommend this to a friendRated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my sister and she loves it! She’s a huge coffee lover.
I would recommend this to a friendRated 3 out of 5 stars
Decent for the Money
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fairly decent cup. If you preheat the thing with hot water you get a bit more battery life than if you just pour your tea in it cold. The app connects great.
I would recommend this to a friendBrand response from Ember, Inc.
Posted .Hi Wurtzitane, thanks for sharing this with us! We're glad to hear you've been enjoying your Travel Mug - we appreciate your support! If you have any questions or concerns, please let us know and we'd be happy to help.
Rated 5 out of 5 stars
Nice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great deal I purchased for a Christmas gift it’s great
I would recommend this to a friendRated 5 out of 5 stars
Coffee cup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my wife and her office. She loves it! She loves her hot tea
I would recommend this to a friend








