Customers are satisfied with the product's ease of use, highlighting its simple wiring, programming, and overall setup. The installation process is also considered straightforward. However, some customers have reported concerns about the product's reliability, noting that it may only last a few years and can be susceptible to failure after power outages.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-25 of 25 reviews
Rated 5 out of 5 stars
Awesome product.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Awesome product. Very reliable. I have no issues with these devices.
I would recommend this to a friend
Rated 5 out of 5 stars
Great switch at a great price
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great zwave option for less money. Adds to any system ewith ease.
I would recommend this to a friend
Rated 3 out of 5 stars
Decent wifi switch.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great swiych once you get it installed! They are a bit of a paim to get synced up. But once completed, no issues!
I would recommend this to a friend
Rated 3 out of 5 stars
Great quality
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really love the look on these switches, goes perfect in our home
I would recommend this to a friend
Rated 1 out of 5 stars
Be EXTREMELY careful before opting for dimmer swit
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I installed about 30 of these in my home. About 8 of them have issues with flickering when the dishwasher is running. I've tried everything with the switches in place including having an electrician come out and make sure there's not anything weird going on with the wiring. The only thing that works is to replace the dimmers with another smart dimmer brand, a non-smart dimmer or a HoneyWell Z-Wave (Non-Dimmable) Smart Switch.
I called HoneyWell customer care and suggested they replace these switches with non-dimmers even though it would be a pain to swap them. They said there's not anything they can (read will) do even though it works in 70% of my home.
I also don't care for the delay when turning the dimmers on and off, but I can live with that.
No, I would not recommend this to a friend
Brand response from Tech Support
Posted .
Hello John, thank you for your review. We apologize that our product did not meet and exceed your expectations. We always value customer feedback and ways to help improve future experiences with our products. It appears that your review was meant for our dimmer switch, but this item that you are reviewing is not capable of working with dimming fixtures. This can cause unexpected behavior when trying to use a normal on/off switch with dimming fixtures. We are also the manufacturer of the Honeywell Z-Wave devices.
If there is anything we can do to improve your overall experience, please give us a call between the hours of 7 AM – 8 PM Central Standard Time, Monday thru Friday at 1-800-654-8483, press option 4, and provide our Consumer Care Team with your personal ticket number 545070. Thank you and have a great day!