Customer Ratings & Reviews
- Model:
- QM10010PQ
- |
- SKU:
- 6641442
Customer reviews
Rating 4.5 out of 5 stars with 199 reviews
(199 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers admire the 10,000mAh 22.5W Magnetic Wireless PowerBank for its fast charging speed, overall performance, and portability, with the digital display being a valued bonus. The battery life and design also receive positive feedback, along with its convenient Apple Watch charging capability. However, some customers have noted that the power bank tends to get hot, and a few find the weight and magnet strength to be less than ideal.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Heat dissipation
Rated 2 out of 5 stars
Not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Magnetic charge is heating up also it charges only one cycle for iPhone 15 pro max. Battery goes to < 10 percent. Magnetic charge shows slow charge in my phone.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi SrikanthS,
We’re sorry to hear about the heating and slow charging issues. Wireless magnetic charging can generate some heat and is generally slower than wired charging due to efficiency limits. The 10,000mAh capacity typically provides about one full charge for high-consumption devices like the iPhone 15 Pro Max. For faster and cooler charging, we recommend using the built-in USB-C cables. If the heating seems excessive, please stop using the power bank and contact our support team for assistance:
--Energizer PowerPacks Service Team
Rated 3 out of 5 stars
Get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good for the price point and is convenient/ durable, plus the battery tracker is neat. But is bulky, heavy, and is slow to charge generally compared to cables.
I would recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi MikeA,
Thanks for sharing your thoughts! We’re glad you find the power bank convenient and durable, and that the battery tracker is useful. Bulk and weight are common trade-offs for higher capacity, and wireless charging will generally be slower than wired due to energy transfer limits. For faster charging, we recommend using the built-in USB-C cables whenever possible.
--Energizer PowerPacks Service Team
Rated 3 out of 5 stars
Drain
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Power is limited for small items. My iPad drained the battery quick.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Thatone,
Sorry the power bank didn’t last long with your iPad. Larger devices like tablets draw significantly more power, so a 10,000mAh unit can drain quickly. This model is better suited for phones or smaller accessories.
Rated 3 out of 5 stars
Not a wireless charger but still a good power bank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good power bank although you would assume with its design that it was a mag wireless charger but it’s not you have to plug in the usb c
I would recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Adam,
Thanks for pointing that out! This model is designed as a wired power bank with built-in USB-C cables for convenience, and while it has a magnetic design for easy attachment, it does not support wireless charging. We appreciate your feedback and will make sure product descriptions remain clear for future shoppers.
--Energizer PowerPacks Service Team
Rated 3 out of 5 stars
If you want a semi good battery but it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Iv’e used some other battery packs and this one isnt really that good it charges slow don’t buy
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Isaac,
Sorry this battery pack hasn’t met your expectations. Magnetic wireless charging is generally slower than wired charging, but if it feels unusually slow, the unit may not be performing correctly. Please reach out to the Energizer support team for assistance or a possible replacement:
https://support.energizerpowerpacks.com/
- Cons mentioned:Heat dissipation
Rated 1 out of 5 stars
Don’t spend your money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow when you use the wireless charger. The built in chargers work a bit better, but it overheats fast. Definitely not worth the price.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Lexi,
Wireless charging is naturally slower than using the built‑in cables, so what you’re seeing is normal. We also recommend not waiting until your phone drops below 70% before charging—very low battery levels draw more power and increase heat. If the device continues to feel unusually hot, our support team can help check or replace your unit:
https://support.energizerpowerpacks.com/
Rated 1 out of 5 stars
Worked for a few brief seconds. Confirmed at store
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unboxed and I really like the design of packaging. I turned it on and it had 78% power. I put my phone over the top and it initially started to work, but after a few seconds it stopped. Couldn't get it to work again. Brought it back to Best Buy, and the return person had the same experience I did. So it was returned with confirmation from somebody else.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi RichInRoch, We’re sorry to hear about your experience.We appreciate you bringing it back to the store and having the issue confirmed there—your feedback helps us identify and address quality concerns.
Rated 1 out of 5 stars
Dead screen on arrival
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I reslly thought this was a steal compared to the Mag Go by anker, but its just a cheaper plastic build that had potential, until the screen didnt display anything. I was hoping it woukd once I connected to the wall or charged my phone. Nothing. I now must return it, its ine of the best features of thr device. Sure the built in cables and stand are cool, but without thr working display, it is a buzz kill.
I would recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Dave,
Thank you for sharing your feedback. We truly regret the inconvenience and appreciate you letting us know—it helps us improve future designs.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told it would be compatible with my Galaxy S25 ultra. Unfortunately the only way i can charge my device is with the cord.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi ScarletDevil, we're sorry for the confusion. The magnetic wireless charging on the UE10035C is designed for MagSafe-compatible devices. For the Galaxy S25 Ultra, wireless charging may be limited, but the USB-C cable charging works great at full speed. Need help? Visit https://support.energizerpowerpacks.com/.
Rated 2 out of 5 stars
Don’t recommend this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very heavy to carry and slow charging. Occasionally turning off and need to refit.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Raja,
We’re sorry the power bank feels heavy and charges slowly. Larger capacity models like this one tend to weigh more, and wireless charging is generally slower than wired charging. If the unit occasionally turns off, please check alignment and ensure the device is centered. If the issue persists, contact Energizer support for assistance or a possible replacement:
-- Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Not a good device
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow device. I do not recommend it to anyone to buy
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi TinaI,
Sorry this power bank felt too slow for your needs. Wireless charging is naturally slower than wired, but if the performance seems abnormal or inconsistent, our support team can help check the unit or arrange a replacement:
https://support.energizerpowerpacks.com/
Rated 1 out of 5 stars
stoppped working 1 month later
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Battery works ok for only 1 month, It stopped to charge and now is a brick
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Diegor,
Sorry the power bank stopped working after only a month and no longer charges. That indicates a defect, and our support team can help with troubleshooting or arranging a replacement:
https://support.energizerpowerpacks.com/
Rated 1 out of 5 stars
Charger
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wouldn’t work with my iphone and had to return it.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Herman,
I’m sorry to hear the power bank didn’t work with your iPhone and that you ended up returning it. I know that’s frustrating, especially when you're expecting a simple, magnetic snap‑and‑charge experience. If you decide to try another model later, we’re here to help.
Rated 1 out of 5 stars
Find new engineers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not charge my iPhone m or my Android I just waste my money
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi DwayneJ,
Sorry for the trouble. Please ensure the power bank is fully charged and your phone is properly aligned with the magnetic charging area. Thick phone cases can block wireless charging, so try removing the case. If it still doesn’t work, contact us at https://support.energizerpowerpacks.com/ for assistance.
--Energizer PowerPacks Service Team
- Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Perfect, if you want a small, portable battery.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for my wife, and she is very happy with it. The most important thing is that it is compact. It works very well, and the ability to connect three devices simultaneously is excellent.
I would recommend this to a friend - Pros mentioned:Battery life, Charging speed
Rated 5 out of 5 stars
Happy user
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It charges quickly and holds the charge for 3-4 days if lightly used (Apple watch). Charging a phone depleted it sooner. Convenient as power bank backup especially with built in cables.
I would recommend this to a friend - Pros mentioned:Charging speed
Rated 4 out of 5 stars
Worked and fast charging
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got this because of my failing iPhone battery. Charges very fast
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
one of the best charger on the market
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent price and super light in weight and love the stand that is attached to the portable charger.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good charger, gave it as a gift and my friend LOVES it. the sale price was really good
I would recommend this to a friend