Customer Ratings & Reviews
- Model:
- WCP310
- |
- SKU:
- 6631369
Customer reviews
Rating 4.4 out of 5 stars with 315 reviews
(315 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the reliable and fast charging speed of the 3-in-1 charger. They appreciate its compact size, portability, and simple design, which efficiently charges their devices while taking up minimal space. The strong magnetic connection securely holds the phone, and users find the overall performance excellent. Furthermore, the build quality feels solid and premium.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Battery no good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a long time to charge, even to half of the battery. It doesn’t charge the watch, in good time, either. This brand is best only at making batteries for electronics NOT for phones.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi edalyricist,
We’re sorry the charging performance didn’t meet your expectations. Wireless chargers generally provide slower speeds compared to wired charging, and charging multiple devices at once can further reduce speed. If your unit is taking unusually long or not charging the watch properly, please contact our support team for assistance or a possible replacement:
Rated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My air pods did not charge. I tried both sets of air pods.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Marianne, we’re sorry for the inconvenience. The AirPods charging pad requires precise alignment and a compatible case for wireless charging. If both sets didn’t charge, the unit may be defective. Please visit https://support.energizerpowerpacks.com/ so we can assist with troubleshooting or replacement.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Never expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really disappointed. I placed an order over three weeks ago and it still hasn't arrived. I usually have great experiences with you, but this has been very poor. Can someone please look into this?
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Navs,
We’re very sorry for the delay with your order. That’s not the experience we want for our customers. Please reach out to Best Buy Customer Support directly so they can check your order status and assist with delivery. If you need help with the product after it arrives, you can contact us at:
--Energizer PowerPacks Service Team
Rated 2 out of 5 stars
Ok Charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. Hard to get the phone to charge. Watch stand works ok.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Poolman7212,
Thanks for sharing your experience. If aligning your phone for charging is difficult, we recommend adjusting the angle or checking if your device fully supports MagSafe/Qi2. It’s good to hear the watch stand works, but if the overall experience is still frustrating, we’re here to help.
Please visit https://support.energizerpowerpacks.com/ so we can assist you with a warranty claim or replacement.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Over heat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these and they both overheat they overheated my earbuds and I wish I could get my money back on this product
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi DesireeO,
Wireless charging generates heat because of energy loss during electromagnetic induction. When power transfers from the charger to the device, some energy converts into heat. Factors that can increase heat include:
．Misalignment between the charger and device
．Thick or magnetic phone cases
．High charging power (like 15W or 20W)
．Poor ventilation around the charger
If the charger or device feels excessively hot, stop using it immediately and contact Energizer support for assistance:
-- Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Very VERY weak magnetic holder
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The so-called "strong magnetic attachment" as stated on the box isn't strong enough to hold the phone, even without a case on. It wouldn't hold my phone vertically at all.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi pebs,
We’re sorry the magnetic strength didn’t meet your expectations. The stand is designed for MagSafe-compatible devices, but if the magnet cannot hold your phone vertically without a case, it may indicate a misalignment or a defective unit. Please reach out to our support team for assistance or a possible replacement:
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Horrible charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charges for about 10 second intervals. On, off, on , off. Waste of money. Will be returning.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi RyanC,
We’re sorry for the trouble you experienced. The repeated on/off charging usually indicates an alignment or compatibility issue, but if it happens consistently, the unit may be defective. Please contact our support team for assistance or a possible replacement:
Rated 1 out of 5 stars
Broke in less than two months.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charger broke after less than two months. All it does now is buzz when under power.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi COBEs,
Sorry to hear your charger stopped working and is now buzzing. That’s definitely not normal and could indicate an internal fault. Please stop using it for safety reasons and contact our support team for troubleshooting or a possible replacement:
Rated 1 out of 5 stars
Only charges phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have new airpods. They do not charge on this thing as shown. The phone charges fine, the rest is a gimmick.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Reviewer,
We’re sorry the charging station didn’t meet your expectations. The AirPods charging pad works only with wireless charging-enabled cases, so if your new AirPods case doesn’t support Qi charging, it won’t charge on this device. If you’d like assistance confirming compatibility or exploring options, please contact us at:
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
No go on watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work on samsung watches. Only with apple watch
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Montecarlo1987ALEE,
Thanks for pointing that out! This charger is designed for Apple devices using MagSafe and Qi2 standards, so it won’t work with Samsung Galaxy watches, which use a different charging protocol. If you need a solution for Samsung watches, look for chargers that support Samsung’s WPC standard.
Rated 1 out of 5 stars
Disappointed purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The charger stop working after a month. I would not recommend this product to anyone.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Dear SteelerFan,
We take this issue very seriously and apologize for the problem you've experienced. We want to help resolve this for you. Please visit our support page at
(https://support.energizerpowerpacks.com/) and fill out the form so our team can provide you with support.
-- Energizer PowerPacks Service Team
Rated 1 out of 5 stars
don't wast your money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the magnetic charger break down and detach from the charging station. waste of money. DO NOT BUY!
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi TheEvaluater,
We're sorry to hear the magnetic module detached from the base. That’s not acceptable for a product meant to support daily charging. If you haven’t returned it yet, we’d be happy to assist with a warranty claim or replacement.
Please visit https://support.energizerpowerpacks.com/ so we can help you further.
--Energizer PowerPacks Service Team
Rated 4 out of 5 stars
Charger
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems like a good idea to have all items charged without 3 different cords.
I would recommend this to a friendRated 5 out of 5 stars
Charging Station
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality item for the price. No complaints at all.
I would recommend this to a friendRated 5 out of 5 stars
Got juice?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So convenient and very travel savvy. Very compact and sturdy.
I would recommend this to a friend