Customer Ratings & Reviews
- Model:
- WCP310
- |
- SKU:
- 6631369
Customer reviews
Rating 4.5 out of 5 stars with 442 reviews
(442 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers praise the 3-in-1 charger for its consistent and reliable charging speed and great overall performance. Users appreciate its minimal and sleek design, portability, and compact size, noting that it takes up very little space. The magnetic strength is also commended for securely holding the phone in place.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Good but not great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is charging all 3 devices simultaneously but it is very slow charger. Apple Watch only will take 2 to 3 hours.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi MohammadK,
Thanks for sharing your feedback. Wireless charging, especially for Apple Watch, typically takes longer compared to direct cable charging due to power limitations and heat management. The 2–3 hour range you mentioned is within normal performance for most multi-device chargers. For faster results, using the original Apple Watch charger via cable is recommended.
Rated 3 out of 5 stars
Slow charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In thia Energizer articule The charge is really very slow
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi sean,
Wireless charging naturally works slower than a wired connection, so the slower speed you’re seeing is normal for this type of charger. If the performance feels unusually low, you can still reach us anytime through our support page for help:
https://support.energizerpowerpacks.com/
Rated 2 out of 5 stars
Not compatible with all devices
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Description says compatible with Samsung devices, which it did hold my phone and ear buds, but it would hold my watch. The magnet would move the watch position to where it couldn't charge, whether upright or flat. Had to return.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi DaniaL,
Sorry this charger didn’t work well with your Samsung watch. While the stand can hold Samsung phones and earbuds, the watch charging pad is designed around Apple Watch’s charging alignment, so some non‑Apple watches may shift position and fail to charge.
Rated 3 out of 5 stars
Slow charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is charging slowly. It doesn't look like a high quality item.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi YunguangS,
We’re sorry the charging speed and quality didn’t meet your expectations. Wireless charging can be slower than wired charging, especially if the phone case is thick or the adapter doesn’t provide enough power. For best performance, use a QC 3.0 or PD adapter and ensure proper alignment. If the issue persists, please contact Energizer support for assistance or replacement:
Rated 2 out of 5 stars
Not able to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have not yet tested this item. The item was delivered with a wall plug not included. I intend to go back to Best buy and order this! That way I am letting Best buy match the wall plug with the item I ordered and make sure that it is a correct match!
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi user854994,
We’re sorry the wall plug wasn’t included with your charger. This model typically requires a separate power adapter, so your plan to confirm compatibility at Best Buy is a good idea. If you need assistance after setup, feel free to reach out to us at:
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Nice thought, bad execution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't charge my Samsung watch. It repels it away. Doesn't charge my android, Google pixel, phone. It attracts it and attaches nicely, but the charging icon comes on and 2 seconds later goes off. The light changes from green indicating power source, to blue indicating charging connection. Then turns back to green. It does this one and off and on and off endlessly never charging the phone. Left the phone on it all night and still wasn't charged. Careful buying this, read reviews, many folks finding it's incompatible with their electronics and the specs are not clear.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi MichaelA,
We’re sorry for the frustration. This charger is designed primarily for MagSafe-compatible iPhones and may not work with Samsung watches or some Android devices. The repeated connect/disconnect issue suggests incompatibility rather than a defect. If you’d like assistance or a possible replacement, contact our support team:
Rated 1 out of 5 stars
Terrible Quality - DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to give it a zero if I can. Do NOT buy this thing unless you want to throw your money down the drain. I saw how flimsy it was when I received it and It broke down after just one month and Best Buy refused to issue a refund or fix it. Teaches me two lessons: 1) do not buy from Best Buy cuz their customer service is terrible. And 2) when a charger is cheap, it usually means it’s a bad product.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi BestGuy,
We're truly sorry to hear about your experience with the Energizer 3-in-1 15W Magnetic MagSafe/Qi2 Compatible Fast Charger. A charger should be a reliable daily companion—not a source of frustration. It’s disappointing to learn that the unit broke down after just one month, and that your interaction with Best Buy’s customer service didn’t meet expectations.
While this product is designed to support MagSafe and Qi2 fast charging across multiple Apple devices, your feedback highlights a serious concern. We’d like to help resolve this. If you haven’t already returned the item, please visit our support page at https://support.energizerpowerpacks.com/ so we can assist you directly with a warranty claim or replacement.
Your feedback is invaluable and helps us improve both product quality and service.
--Energizer PowerPacks Service Team
- Cons mentioned:Compatibility
Rated 1 out of 5 stars
No go on watch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work on samsung watches. Only with apple watch
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Montecarlo1987ALEE,
Thanks for pointing that out! This charger is designed for Apple devices using MagSafe and Qi2 standards, so it won’t work with Samsung Galaxy watches, which use a different charging protocol. If you need a solution for Samsung watches, look for chargers that support Samsung’s WPC standard.
Rated 2 out of 5 stars
Not worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I do not recommend this product It does not work like a magnet at all, also it didn’t work for my Bluetooth device so I took it back to the store.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Marie, we’re sorry the product didn’t meet your expectations and that you had to return it. We appreciate your feedback and will review this to improve future designs.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Wouldn't charge cell phone with cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like most cell phone users, I have a cover to protect my phone. I also have a prop on the back of the cover. Therefore, my cell phone would not charge without having to take it out of the cover. It was time consuming and wasn't worth the effort to me as I could still use the regular charger.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi melly,
Magnetic and Qi wireless charging need a flat surface with no props or thick cases, so your cover and stand can block the connection. Removing the case each time is inconvenient, and it makes sense you preferred using a regular charger. Your feedback is helpful for improving future products.
Rated 2 out of 5 stars
Not for Samsung Watch
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The specs say brand = Samsung. The product = watch. But don't go thinking it charges a Samsung watch. Wait. What?
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi TheFonz,
Based on the product details, this 3-in-1 charging stand is designed specifically for Apple Watch. It does not support Samsung watches because they use a different charging protocol. The mention of “Samsung” in some listings can be misleading, and we’ll work to make descriptions clearer to avoid confusion.
--Energizer PowerPacks Service Team
Rated 2 out of 5 stars
Cheap Parts
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for a few months. Unfortunately, the magnet portion detached, so it’s a hassle to use it to charge my phone.
No, I would not recommend this to a friendRated 2 out of 5 stars
I don’t recommend for IPhone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very bad for Iphone, very slow, I don’t recommend it
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi ErinyM,
I’m sorry the charging speed felt very slow on your iPhone. Wireless charging is typically slower than a wired charger, and charging multiple devices at once can reduce speed further. Your feedback is helpful for improving future products.
Rated 1 out of 5 stars
Barely works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes forever to charge, watch and airpods can never line up to get a full charge. The always end up disconnecting during the charge and never finish. The watch keeps disconnecting and reconnecting and the magnet isnt strong enough to hold it up. Def returning.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Link0426,
We’re sorry the charger didn’t perform as expected. Misalignment and weak magnetic hold can cause frequent disconnects, especially for smaller devices like AirPods and watches. If your unit isn’t working properly, please contact our support team for assistance or a possible replacement:
Rated 2 out of 5 stars
3 in 1 charging stand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for the low price but wish it charged faster
I would recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi JuanA,
We’re glad you like the product and appreciate your feedback on charging speed. Wireless charging is generally slower than wired charging due to energy transfer limitations, especially when powering multiple devices at once. For faster results, ensure proper alignment and consider using a high-power USB-C adapter.
-- Energizer PowerPacks Service Team
Rated 2 out of 5 stars
Charges ok but i slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It charges my phone so slowly that I bought another to replace it
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi PeterS,
We’re sorry the charging speed didn’t meet your expectations. Wireless charging, even at 15W, is slower than wired charging, and iPhones typically max out at 7.5W for wireless input. If faster charging is important, a wired PD adapter will always provide the best performance.
--Energizer PowerPacks Service Team
Rated 2 out of 5 stars
FAIR FOR PHONE CHARGING
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have an Iphone 16. It does not charge fast and the placement has for be exact even without a charger.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Dear STACEYW,
We're very sorry to hear that you're experiencing issues with the charging speed and magnetic alignment of your charger. This is not the performance you should expect, as the MagSafe/Qi2 compatibility should ensure a perfect alignment and a 15W fast charge for your iPhone 16.
This sounds like a product defect, and we'd like to help. Please visit our support page at https://support.energizerpowerpacks.com/ and fill out the form so our team can assist you with a replacement.
-- Energizer PowerPacks Service Team
Rated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My air pods did not charge. I tried both sets of air pods.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Marianne, we’re sorry for the inconvenience. The AirPods charging pad requires precise alignment and a compatible case for wireless charging. If both sets didn’t charge, the unit may be defective. Please visit https://support.energizerpowerpacks.com/ so we can assist with troubleshooting or replacement.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Battery no good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Takes a long time to charge, even to half of the battery. It doesn’t charge the watch, in good time, either. This brand is best only at making batteries for electronics NOT for phones.
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi edalyricist,
We’re sorry the charging performance didn’t meet your expectations. Wireless chargers generally provide slower speeds compared to wired charging, and charging multiple devices at once can further reduce speed. If your unit is taking unusually long or not charging the watch properly, please contact our support team for assistance or a possible replacement:
Rated 1 out of 5 stars
Never expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm really disappointed. I placed an order over three weeks ago and it still hasn't arrived. I usually have great experiences with you, but this has been very poor. Can someone please look into this?
No, I would not recommend this to a friendBrand response from Energizer PowerPacks Service Team
Posted .Hi Navs,
We’re very sorry for the delay with your order. That’s not the experience we want for our customers. Please reach out to Best Buy Customer Support directly so they can check your order status and assist with delivery. If you need help with the product after it arrives, you can contact us at:
--Energizer PowerPacks Service Team