Customer Ratings & Reviews
- Model:
- QM5081PQ
- |
- SKU:
- 6641445
Customer reviews
Rating 4.5 out of 5 stars with 112 reviews
(112 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Rated 3 out of 5 stars
Too hot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do not use this product often. However when I do, it gets really hot fast. I do not feel comfortable using this whenever I need a back up charger
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Akparker,
We’re sorry to hear the power bank gets very hot during use. While slight warmth is normal, excessive heat is not and may indicate a defect. Please stop using it and contact our support team for assistance or a possible replacement:
--Energizer PowerPacks Service Team
Rated 3 out of 5 stars
an average charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this gets heated up pretty quick , not too powerful , but looks nice, easy to carry .
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Justes,
We’re sorry to hear about the heating and performance concerns. Some warmth during charging is normal, but if it gets excessively hot or seems underpowered, it could indicate an issue. Please contact our support team for assistance or a possible replacement:
--Energizer PowerPacks Service Team
Rated 3 out of 5 stars
Battery life
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It drain out so fast, it doesn’t really work that effectively.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi KevinW,
Thanks for pointing that out. A 5,000mAh power bank usually provides close to one full charge for smaller phones, but when using wireless charging, energy loss during conversion means it may only deliver about 60–80% of a full charge. For best results, keep the power bank fully charged and minimize case thickness for efficient transfer. If you suspect a defect, please contact us here:
--Energizer PowerPacks Service Team
Rated 2 out of 5 stars
Battery pack Charging.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slim Anlittle long and Slow charging. Good outside of vehicle maybe on walks if you don't mind the size. I got it for my car but it charges very slowly.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi ZayD,
Thanks for sharing your experience. Wireless charging is generally slower than wired USB-C charging, especially in a car where power delivery can be limited. For faster results, we recommend using the USB-C port with a 20W adapter. If the charging speed is still unusually low, please contact our support team for assistance or a possible replacement:
--Energizer PowerPacks Service Team
Rated 2 out of 5 stars
Wireless charging is only around 2W.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a Google Pixel 8 with a magnetic case. Other wireless chargers have no problem hitting 8W on my phone, but this one can barely hit 2W.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Harrkev,
Thanks for sharing the details. Wireless charging output can vary depending on device compatibility and alignment. This power bank is optimized for MagSafe/Qi2 standards, which are primarily tuned for Apple devices. For Google Pixel, the magnetic case may not fully align with the coil, limiting power transfer. For faster charging, we recommend using the USB-C port with a 20W adapter. If performance remains unusually low, please contact our support team for assistance or a possible replacement:
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
It's Like Fake Qi Charging
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It looks cool and you think it's gonna be great (small, lightweight) but it doesn't deliver. The Qi charging doesn't work through the back of my case which works fine on my plugged in night charging stand. Plus, I'd said when you can get it to charge, it only charges about half as fast as a "fast charging" plug-in transformer. And even then I'd only trust is to charge maybe from 60 to 100%, not a fully discharged phone, no way. Disappointed. Not dependable.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi icetime,
We’re sorry the charging performance didn’t meet your expectations. Wireless Qi charging can be slower than wired fast charging, and thick or non-MagSafe cases often block proper alignment, reducing efficiency. For best results, use a MagSafe-compatible case or remove the case entirely, and ensure the power bank is fully charged before use. If you suspect a defect, please reach out here:
--Energizer PowerPacks Service Team
Rated 2 out of 5 stars
Defective unit?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and thin, though, capacity seemed off and didn’t seem to hold a charge. Maybe defective? Exchanged for another power bank.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi ROBERTG,
We’re sorry the power bank didn’t meet your expectations and seemed to have capacity issues. It’s good you exchanged it for another model, and we appreciate your feedback—it helps us improve quality control.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Dangerously overheated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overheated to a point where it could have burned someone and wouldn’t turn off. Returned it immediately after that. Definitely an issue.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi AACM,
We’re very sorry to hear about the overheating issue you experienced. Safety is our top priority, and your feedback is taken seriously. Thank you for returning the product promptly—this helps prevent any risk. We’ll review this matter internally to ensure it doesn’t happen again.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Poor choice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The magnet doesn't keep this on my phone AFTER I took the case off, too. Taking it back.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Igottagoride,
We’re sorry the magnetic hold didn’t work even without a case. This power bank relies on MagSafe compatibility for a secure connection, so if the phone isn’t MagSafe-enabled, the magnet may not stay attached. Thank you for sharing your experience, and we understand your decision to return it.
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
No go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slowest charge available. Can it be any slower?. I don’t think it’s possible.
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Bbuyelite,
We’re sorry the charging speed feels too slow. Wireless charging, especially via MagSafe/Qi, is generally slower than wired USB-C charging due to power transfer limitations and heat management. For the fastest performance, we recommend using the included USB-C port with a 20W adapter. If the speed is still unusually low, please contact our support team for assistance or a possible replacement:
--Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Not charging iphone
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It hasn’t worked at all since i got it. I have iphone 16 pro max
No, I would not recommend this to a friendBrand response from Jamal Chen
Posted .Hi Dulce,
Sorry for the trouble. Please ensure the power bank is fully charged and your iPhone is aligned with the magnetic charging area. Thick phone cases can block wireless charging, so try removing the case. If it still doesn’t work, contact us at https://support.energizerpowerpacks.com/ for assistance.
--Energizer PowerPacks Service Team
Rated 5 out of 5 stars
Cool battery to charge anything it’s pretty slim
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very slim and you barely feel it on the phone just got it so I can’t say how long the charge last on the battery but so far it’s working and for the Black Friday sale price you can’t beat it!
I would recommend this to a friend