Customers are delighted by the Max 15W Qi Certified Universal Wireless Charging Pad's overall performance, compatibility, and portability. Many appreciate its slim design and reasonable price. However, a significant number of users have expressed concerns regarding the charging speed, noting that it can be quite slow.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 123 reviews
Cons mentioned:
Charging speed
Rated 1 out of 5 stars
Does not work
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Do not buy.. it barely connects and when it does it charges like a turtle
No, I would not recommend this to a friend
Brand response from Jamal Chen
Posted .
We are very sorry to hear about the issues you're having with our charging pad. The slow charging speed and connection issues are not what you should expect. For optimal 15W charging, please ensure you're using a QC 3.0 or Power Delivery (PD) wall adapter. If this doesn't resolve the issues, please visit our support page at https://support.energizerpowerpacks.com/ and we will assist you with a warranty claim.
-- Energizer PowerPacks Service Team
Rated 5 out of 5 stars
Works Great!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This cordless charger works great! I've compared with some of the more expensive ones .. thinking this Energizer charger wouldn't come close, but it is absolutely perfect!
I would recommend this to a friend
Cons mentioned:
Charging speed
Rated 1 out of 5 stars
Wireless charger
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I was using this charger but it is too slow for your cell phone.
No, I would not recommend this to a friend
Brand response from Jamal Chen
Posted .
Dear LesterR,
We apologize for the slow charging speed you're experiencing. To achieve optimal 15W fast charging, this pad requires a QC 3.0 or Power Delivery (PD) wall adapter. If you're already using a compatible adapter and the problem continues, please visit our support page at https://support.energizerpowerpacks.com/ and fill out the form so we can assist you directly.
-- Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Don't buy this
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not work. Phone does not charge. Complete waste of money
No, I would not recommend this to a friend
Brand response from Energizer PowerPacks Service Team
Posted .
Hi BruceR, Sorry the charging pad isn’t working with your phone. It should provide reliable Qi charging, so a unit that won’t charge at all may be defective. Our support team can help with troubleshooting or a replacement: https://support.energizerpowerpacks.com/
Rated 5 out of 5 stars
Needs work
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good needs some work or something my phone keeps sliding off therefore it wont stay charging
I would recommend this to a friend
Cons mentioned:
Charging speed
Rated 1 out of 5 stars
Does not charge
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not charge the phone the operating lights were the colors they were suppose to be
No, I would not recommend this to a friend
Brand response from Jamal Chen
Posted .
Dear valued customer, Thank you for the comment. We apologize for the unsatisfactory user experience we have caused you. If you have any other questions about the product, please feel free to contact us.([email protected]) We will be glad to assist you. Thank you.
Cons mentioned:
Charging speed
Rated 1 out of 5 stars
Not a great charger…
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Doesn’t work very well at all. Seems like it is very cheaply made. I guess you get what you pay for.
No, I would not recommend this to a friend
Brand response from Jamal Chen
Posted .
We’re sorry to hear that the product didn’t meet your expectations. Your feedback is very important to us, and we take it seriously. If you believe there’s a defect or would like assistance, please contact us at [email protected] — we’d be happy to help.
Cons mentioned:
Charging speed
Rated 1 out of 5 stars
Don’t waste your money
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
“Fast charge” my ( ).( ) ……. charged overnight and it barely charged 10%…. Don’t waste your money in this…
No, I would not recommend this to a friend
Brand response from Jamal Chen
Posted .
Dear valued customer, Thank you for the comment. We apologize for the unsatisfactory user experience we have caused you. If you have any other questions about the product, please feel free to contact us.([email protected]) We will be glad to assist you. Thank you.
Cons mentioned:
Charging speed
Rated 1 out of 5 stars
Do not buy for iphone
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It is not fit . It too big to charge hit on the camera that makes slow in charging
No, I would not recommend this to a friend
Brand response from Jamal Chen
Posted .
Dear valued customer, Thank you for the comment. We apologize for the unsatisfactory user experience we have caused you. If you have any other questions about the product, please feel free to contact us.([email protected]) We will be glad to assist you. Thank you.
Rated 2 out of 5 stars
I bought 2 and 1 doesn't work out of the box.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought 2 charges and 1 doesn't work out of the box. I believe they were both returned items. From what I read on the reviews it doesn't look too good.
No, I would not recommend this to a friend
Brand response from Jamal Chen
Posted .
Dear valued customer, Thank you for the comment. We apologize for the unsatisfactory user experience we have caused you. If you have any other questions about the product, please feel free to contact us.([email protected]) We will be glad to assist you. Thank you.
Cons mentioned:
Charging speed
Rated 1 out of 5 stars
Its a no for me
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Charges extremely slow wouldnt recommend. Not worth it.
No, I would not recommend this to a friend
Brand response from Jamal Chen
Posted .
Dear valued customer, Thank you for the comment. We apologize for the unsatisfactory user experience we have caused you. If you have any other questions about the product, please feel free to contact us.([email protected]) We will be glad to assist you. Thank you.
Rated 1 out of 5 stars
Mot good design
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very slippery. Not recommended for anyone to buy it.
No, I would not recommend this to a friend
Brand response from Jamal Chen
Posted .
Dear valued customer, Thank you for the comment. We apologize for the unsatisfactory user experience we have caused you. If you have any other questions about the product, please feel free to contact us.([email protected]) We will be glad to assist you. Thank you.
Rated 1 out of 5 stars
bad product and customer service
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
the pad stopped working a couple of weeks after the purchase. Contacted the customer service listed in the card included in the product package. No response. There is one year manufacturer warranty.... Fake. Contacted Bestbuy and no help either. Next time, I will buy something different from Amazon. Their return is 30 days and much better than Bestbuy.
No, I would not recommend this to a friend
Brand response from Jamal Chen
Posted .
We’re very sorry to hear about your experience, and we sincerely apologize for the lack of response you encountered. This is not the service we aim to provide. Our products do come with a 1-year manufacturer warranty, and we take such matters seriously.
Please email us directly at [email protected] with your purchase details, and we will assist you as soon as possible. Thank you for giving us the opportunity to make things right.
Rated 5 out of 5 stars
Good Product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This charger works well with my phone case on, it’s just what I was looking for.
I would recommend this to a friend
Rated 5 out of 5 stars
Good but slow on charge
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Its pretty good for just leaving a phone to charge and forgetting about it
I would recommend this to a friend
Rated 5 out of 5 stars
portable case
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Got this for my sister and she loves it, always taking it with her everywhere she go
I would recommend this to a friend
Rated 1 out of 5 stars
Not working properly
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Does not work , just works with old galaxy 21 models
No, I would not recommend this to a friend
Brand response from Energizer PowerPacks Service Team
Posted .
Hi Saini, We’re sorry to hear the charging pad isn’t working as expected. This model requires a QC 3.0 or Power Delivery adapter for proper functionality, and compatibility can vary with certain devices. Please check if you’re using the correct adapter and ensure the phone is aligned on the pad. If the issue persists, visit our support page for troubleshooting or replacement:
--Energizer PowerPacks Service Team
Rated 5 out of 5 stars
Just great
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great .. faster than my old one …………………………..
I would recommend this to a friend
Rated 1 out of 5 stars
The worst product I ever see
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Terrible product, Don't buy it. USB cable cannot even plug in.
No, I would not recommend this to a friend
Brand response from Jamal Chen
Posted .
Hi Mitch, Thanks for sharing your experience, and we're sorry the charging pad didn’t meet expectations. If the USB-C cable couldn’t be plugged in properly, it may indicate a defect in the port or cable fit—this isn’t typical and shouldn’t happen. We’d like to help resolve this. Please visit our support page at https://support.energizerpowerpacks.com/ so we can assist you further or arrange a replacement if needed. --Energizer PowerPacks Service Team
Rated 1 out of 5 stars
Terrible product!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very inconsistent! Bought 2 and one doesn’t work properly! Terrible product!
No, I would not recommend this to a friend
Brand response from Jamal Chen
Posted .
Dear JonGlenda,
We're very sorry to hear that one of your charging pads isn't working properly. It's completely unacceptable to buy two products and have one fail, and we sincerely apologize for this frustrating experience.
This sounds like a defect. We'd like to make this right for you. Please visit our support page at https://support.energizerpowerpacks.com/ and fill out the form so our team can help you directly with a replacement.