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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 139 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

65%would recommend to a friend

Customers are saying

Customers are pleased with the strong magnetic strength, fast charging speed, and versatile mounting options of the Ultimate 15W MagSafe charger. The product is also praised for its ease of use and affordable price. However, some customers have reported concerns about the product's durability, particularly with the vent clip, and issues with the adhesive wearing out. Additionally, a few users have noted that the charger tends to get hot during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 139 reviews
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. The battery on the back of my phone case has pulled the battery on this away from the stand so the adhesive isn't as strong as I'd like.

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Thank you for your review. We're sorry to hear that the adhesive on your car mount isn't holding up. You're right—the mount should remain securely attached to your dash, even with the added weight of a battery case.

      This sounds like a product defect, and we'd like to help. Please visit our support page at https://support.energizerpowerpacks.com/ and fill out the form so our team can assist you directly with a replacement.

  • Pros mentioned:
    Mounting options

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed and on sale!Comes with three ways to mount and works perfectly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Suction cup did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suction cup is worthless. It wouldn’t even stick to my windshield with the additional wait of the phone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Magnetic strength

    Rated 1 out of 5 stars

    Broke first day.!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - a great idea with Bad engineering.!!! Installed the charger same day, phone and charger would Never align properly to get a charge, I would have to move it around by the millimeter to get it right to start charging... same day, that evening, pulled the phone off the charger and the whole face of the charger, magnet ring, etc, broke off from it base still attached to my phone.!!?! Great magnet to hold the phone, bad design to hold it all together.!! Zero stars.!!

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi MarcusG,
      We’re very sorry to hear about the alignment issues and the charger breaking on the first day. That’s definitely not the experience we want for our customers. Please contact our support team at:

      They can assist with troubleshooting or arrange a replacement under warranty.
      --Energizer PowerPacks Service Team

  • Rated 4 out of 5 stars

    MagSafe charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale, strong magnet. I attached this to the cup holder mount instead.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a bit pricey and a slow charging device, but pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Magnetic strength, Mounting options

    Rated 5 out of 5 stars

    Would recomend

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong magnet, holds phone firmly in place. Charges phone with out issues so far. Excellent selection of mounting options. Only minor complaint is adjustment nobs can be difficult to reach in certain orientations

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Requires magnetic case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an S23 and the magnet is not strong enough to hold it in place with a magnetic case. It does not come with any metal inserts. It is not a self contained unit and requires further purchases to function.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.([email protected])
      We will be glad to assist you.
      Thank you.

  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Trash!! BASURA!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TRASH! Do not buy! Rarely works and this is coming maybe 8 after purchase! I HATE this thing! Idk how many times I have to take my phone on and off or unplug the cord to get it to do something and it doesn’t even last!!

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi JessicaW,
      We’re really sorry to hear that your experience with the Energizer Ultimate 15W MagSafe Magnetic 3-in-1 Wireless Car Charger/Mount has been so frustrating. A car charger should make life easier—not harder.
      The issues you described—frequent disconnections, needing to unplug and reattach repeatedly—suggest the unit may be defective or not functioning as intended. We’d like to help resolve this for you.
      Please visit our support page at https://support.energizerpowerpacks.com/ so we can assist you with a warranty claim or replacement. Your feedback is important and helps us improve.
      --Energizer PowerPacks Service Team

  • Cons mentioned:
    Heat dissipation
    Best Buy Employee

    Rated 3 out of 5 stars

    Not fantastic

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    Best Buy Employee
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charger got warm enough to melt the glue that holds it together. After some super glue it works great though

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear TvSf,

      We are extremely concerned to hear that our charger got hot enough to melt the glue holding it together. We appreciate you taking the time to fix it, but this is not the performance you should expect from our product. We want to ensure you have a safe and reliable device. Please visit our support page at https://support.energizerpowerpacks.com/ and fill out the form so our team can assist you directly.

      -- Energizer PowerPacks Service Team

  • Pros mentioned:
    Mounting options

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the multiple mounting options this charger was a the perfect choice for me

    I would recommend this to a friend
  • Pros mentioned:
    Magnetic strength
    Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Don't buy 0/10

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst wireless charger I have had. The entire back came off the first time I tried to use it. It wouldn't continuously charge my phone. The magnet was strong, but everything else was terrible.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear MrRueful,

      We are truly sorry to hear about your experience with our car charger. The fact that the back came off on your first use and it wouldn't continuously charge your phone is completely unacceptable, and we sincerely apologize for this frustrating experience.

      This is not the quality you should expect from our products. Please visit our support page at https://support.energizerpowerpacks.com/ and fill out the form so our team can assist you directly with a replacement.

      -- Energizer PowerPacks Service Team

  • Pros mentioned:
    Charging speed

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps i phone 14 pro max on 100 percent great for delivery jobs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well enough on smooth surfaces. Your mileage may vary on textured dashes. The MagSafe works very well with my MagSafe case, there is no fear of it failing.

    I would recommend this to a friend
  • Pros mentioned:
    Mounting options

    Rated 3 out of 5 stars

    Magnet Phone charger and holder

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor magnet performance. Not a top quality car holder but it does have multiple ways of clamping down. I expected a strong magnet and was dissatisfied.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.([email protected])
      We will be glad to assist you.
      Thank you.

  • Pros mentioned:
    Charging speed
    Best Buy Employee

    Rated 5 out of 5 stars

    Easy driving

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently inherited a new car and even though it was a massive upgrade it was right on the brink of Bluetooth and CarPlay so wanting to charge my phone while using auxiliary on the long roadtrips this keeps my phone charged. While I’m not using Aux and just using the wireless charging it charges my phone very fast.

    I would recommend this to a friend
  • Pros mentioned:
    Magnetic strength

    Rated 5 out of 5 stars

    Phone charger for cars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product my phone doesn’t fall off and easy to use and attach as well worth getting it

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Energizer Magsafe Wireless Charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From my experience buying this product a week ago, i csn say the quality is terrible. I had to return this a week later after buying because it stopped working. The magnetic part is also terrible, does not hold strong as it claims, even with your magsafe case, this energizer product DOES NOT hold your phone well at all especially when driving over speed bumps. Your phone falls each time and can be very aggravating. Don't waste your money and time.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi Mbadillo,
      We’re sorry to hear the product didn’t meet your expectations and that you had to return it. Your feedback about the magnetic strength and reliability is important, and we’ll be sure to share it with our product team for future improvements.
      --Energizer PowerPacks Service Team

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent! Just consider where to mount.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Works perfectly. Doesn't get hot like my mag charger from apple and the mount clip is large enough that it's easier to remove the phone as well. Note: I am not using their mounts. It's too short for my windshield and there was no good place to stick it on my tiny dash, so I used the ball and clipped it into a holder ball mount I already had attached from my previous charger. Universal ball and socket size for these types of clips. Worked perfectly! Very happy about that.

    I would recommend this to a friend
  • Pros mentioned:
    Magnetic strength

    Rated 2 out of 5 stars

    The battery does not charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good support and the magnet's strength is very good, it keeps the phone in place, but the wireless charging disconnects and reconnects even when the car is not moving.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi AntonioG,
      Thanks for sharing your experience! We're glad to hear the magnetic strength and mount stability are working well for you. As for the wireless charging interruptions, we understand how frustrating that can be.
      This issue may stem from unstable car power output, misalignment between your phone and the charging coil, or even the thickness of your phone case. Even when the car isn’t moving, small voltage fluctuations or slight shifts in position can cause the charging to disconnect.
      If you've already checked the setup and the issue persists, please visit our support page: https://support.energizerpowerpacks.com/ — our team is ready to help.
      --Energizer PowerPacks Service Team

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