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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 138 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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64%would recommend to a friend

Customers are saying

Customers are pleased with the strong magnetic strength, fast charging speed, and versatile mounting options of the Ultimate 15W MagSafe charger. The product is also praised for its ease of use and affordable price. However, some customers have reported concerns about the product's durability, particularly with the vent clip, and issues with the adhesive wearing out. Additionally, a few users have noted that the charger tends to get hot during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-138 of 138 reviews
  • Rated 1 out of 5 stars

    Charger

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this charger. Was unable to get the unit to work consistently.

    No, I would not recommend this to a friend
    • Brand response from Energizer PowerPacks Service Team
      Posted .

      Hi CodyT,
      We’re sorry the charger didn’t work consistently for you. This model should provide stable MagSafe charging when properly mounted and powered. Please ensure the unit is connected to a QC 3.0 or PD adapter and that the phone is aligned on the magnetic pad. If the issue continues, visit our support page for troubleshooting or replacement:

      --Energizer PowerPacks Service Team

  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works really well. Keeps you phone well attached.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I gave it 3 chances.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this to work. I exchanged this charger 2 times for the same thing and every charger stopped charging after a week. Ended up choosing a different brand. Hopedfully this different one doesnt fail me.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear Ahren,

      We are truly sorry to hear about your frustrating experience with our car charger. The fact that you exchanged it twice and had the same issue with all three units is completely unacceptable, and we sincerely apologize for failing to meet your expectations. We understand your decision to switch to a different brand and regret that we were unable to provide you with a reliable product.

      -- Energizer PowerPacks Service Team

  • Rated 5 out of 5 stars

    Gps

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it best one I buy so far will def recommend it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad did not stick to winshield, no gum to make it stick onto car surface

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi AdeniranbenedictA,
      Sorry for the trouble. The mount should include adhesive pads for extra grip. If yours didn’t, please contact us at https://support.energizerpowerpacks.com/ for assistance.
      --Energizer PowerPacks Service Team

  • Rated 5 out of 5 stars

    Does a fine job

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This charging holder works great and does what is intended . I use the vent mount .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone holder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 options a plus and all 3 will work well great value

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Magnet no strong enough.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its advertised to have a string magnet to hold any size phone. That is not true, phone doesn't stay on platform to charge.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi Tvstand,
      We understand your frustration with the weak magnetic hold, and thank you for your helpful update. While this charger is MagSafe-compatible, a thick phone case or one made of non-magnetic materials (like leather, silicone, or metal) can significantly reduce magnetic strength, preventing your phone from staying in place and charging properly.
      If you're using a compatible setup and still experiencing issues, please reach out to us via our support page so we can help determine if the product is defective:
      🔧 https://support.energizerpowerpacks.com/
      --Energizer PowerPacks Service Team

  • Rated 1 out of 5 stars

    Stopped workin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well at first, has stopped charging my phone.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi jayb,
      Sorry to hear the charger stopped working. That’s definitely not the experience we want you to have. Please visit our support page at https://support.energizerpowerpacks.com/ — our team can help troubleshoot or arrange a replacement if needed.
      --Energizer PowerPacks Service Team

  • Rated 5 out of 5 stars

    Could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this item but I wish it charged with lightning speed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Useless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't work. I thought buying Energizer brand would be safe but the magnet us useless so the device is useless.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi BayKayaking,
      We’re sorry to hear the magnetic mount didn’t meet your expectations. Weak magnet performance can sometimes be affected by phone case material or mounting angle, but if it fails to hold your device at all, it may be a defect. Please contact us through our support page so we can assist you:
      🔧 https://support.energizerpowerpacks.com/
      --Energizer PowerPacks Service Team

  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent hold on my phone, I would definitely buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong magnet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but a case would make it harder im sure

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Does not charge, defeats the purpose of a charger

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has never worked for me. It only charges for few seconds after turning on car and then dies out. I tried removing and attaching agin to no avail. Only way to get charging to start again is by completely turning o frog utoken and starting again. Then also, it’s useless as it stops charging right after few seconds. It left me with a dead phone on a road trip.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.([email protected])
      We will be glad to assist you.
      Thank you.

  • Rated 5 out of 5 stars

    Energizer Wireless Car holder

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and convenient option of setting up to a vent or glass suction cup.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy. Waste of money. Does not hold phone. Phone will just slip off the charger.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear John,

      We are so sorry to hear that our car charger failed to hold your phone securely. The main purpose of the MagSafe magnet is to keep your phone safely in place, and the issues you've described are completely unacceptable.

      This sounds like a defect, and we want to make it right. Please visit our support page at https://support.energizerpowerpacks.com/ and fill out the form so our team can help you directly with a replacement.

  • Rated 1 out of 5 stars

    Unsatisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sticky part was so bad it fell off just in about 10 seconds after I had just put it on unsatisfied with the purchase

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear Customer, There could be several reasons why the sticky part fell off. It might be due to a manufacturing defect, improper application, exposure to extreme temperatures or humidity, or incompatible surfaces where it was attached.We're sorry to hear about your dissatisfaction. Please provide the following information to our dedicated email [email protected]

  • Rated 1 out of 5 stars

    Does not charge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Magnetic is good, but the charger sometimes works sometimes does not work. Tried a new cord but that didn’t work.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.([email protected])
      We will be glad to assist you.
      Thank you.

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