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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 86 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

77%would recommend to a friend

Customers are saying

Customers are impressed with the Ultimate Lithium 30,000 mAh power bank's long battery life, finding it useful for various activities. The ease of use and portability are also frequently praised, although some users note the device's size and weight. A few customers reported issues with the USB-C ports, citing challenges with simultaneous charging and functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 86 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best charger

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this charger out of all the chargers I’ve ever used!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Works amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great when away from home. Kept my sons phone charged while at a band festival.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent power bank. Last long before needing to charge again.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    like it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like it very much, huge power can charge many phones at once

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My powerbank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for long travel my life too will recommend to my colleagues

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stops charging around 20 percent

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The power banks takes over 8 hrs to recharge with a fast charger because of the 30w input. When using a usb-c to usb-c to recharge anything it stops charging around 30 percent. When using usb-a to usb-c to charge anything it stops around 20 percent.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.([email protected])
      We will be glad to assist you.
      Thank you.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Portable charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the portable charger so far. I use it at work.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Best Buy Employee

    Rated 5 out of 5 stars

    So much power in a small form factor

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last for a good while got it to make VR longer lasting with my valve idnex

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast high grade quality craftsmanship fast great product

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Best Buy Employee

    Rated 2 out of 5 stars

    Good concept, poor execution.

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big capacity, big size. USB-C ports too close together, can't use both at the same time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Trash

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trash- stops charging at 40%, stopped working after 2 weeks. Doubtful of the claimed capacity as these types of batteries usually mislead and exaggerate capacity. Best Buy return policy SUCKS, so now gotta deal with manufacturers warranty.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: [email protected]. They’re glad to assist you. Thank you.

  • Rated 2 out of 5 stars

    Usb C ports are too close to eachother.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They can't fit two usb c cables. Other than that, it's an ok power bank.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.([email protected])
      We will be glad to assist you.
      Thank you.

  • Rated 3 out of 5 stars

    Energizer - Ultimate Lithium 30,000 mAh 30W

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm dissapointed. I paid 50% more for the 30W than the 20W and does absolutely nothing better or faster than the 20W one. Same company same 30,000 mAh

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I use this battery with 35% remaining, it will automatically turn off and you will not be able to turn it back on until you recharge it while it has 35% remaining.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: [email protected]. They’re glad to assist you. Thank you.

  • Rated 2 out of 5 stars

    Not as expected.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two days to charge. Then tried to charge my phone. After several hours only charged by a few percent. Also pic on box looks like a USB a to USB c. Cord on box was c to c. Returned.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.([email protected])
      We will be glad to assist you.
      Thank you.

  • Rated 1 out of 5 stars

    Not the most durble

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working fine, but one day while charging it its USB-C port melted and is now dead.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.([email protected])
      We will be glad to assist you.
      Thank you.

  • Rated 2 out of 5 stars

    Energizer Not

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this would have more use. I fully charged it when it came in but only charged my cellphone twice before I had to charge it again.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: [email protected]. They’re glad to assist you. Thank you.

  • Rated 2 out of 5 stars

    Not for laptops!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy this if you think you will charge your laptop!!

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.([email protected])
      We will be glad to assist you.
      Thank you.

  • Rated 1 out of 5 stars

    Dead on arrival

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen only works when plugging into power fro mtge wall; in which it says 100 percent. Once disconnected the screen does not turn back on by the power button. Also will not charge any device out of any ports. Do NOT buy.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.([email protected])
      We will be glad to assist you.
      Thank you.

  • Rated 1 out of 5 stars

    Defective x 2

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two. Both charged up, but neither would charge phone, etc. Best Buy tested same day as delivered and said they were defective.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer, Thank you for the comment. If you have any question or concern for the product, please send the email to this address: [email protected]. We will be glad to assist you. Thank you.

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