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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 186 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers commend the compact and lightweight size of the Ultimate Lithium 5,000mAh power bank, finding it convenient for portability. However, some users express concerns regarding the battery life, noting that it may not provide a full charge and can generate heat during use. The MagSafe functionality also receives mixed reviews, with some experiencing inconsistent connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 186 reviews
  • Rated 3 out of 5 stars

    MagSafe works really well

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The magnet is really good. It doesn’t pull off my phone. It will charge my phone about 75%. I have an iPhone 16. I wish it had a bigger battery life.

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear TaylerV,

      Thank you for your review!
      We also appreciate your feedback on the charging capacity. While our 5,000mAh power bank is a great portable solution, it's normal for it to provide about a 75% charge. This is because of energy conversion loss, a natural part of all wireless charging. Some energy is lost as heat during the transfer from the power bank to your phone, so the total capacity won't translate to an exact percentage increase. For a full charge or more, you would want a higher-capacity power bank.

      -- Energizer PowerPacks Service Team

  • Rated 3 out of 5 stars

    Not exactly what I was expecting

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Full charge struggles to do a full phone charge. But it’ll keep your phone from dying.

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi Amoxtlin,
      Thanks for your honest feedback. The 5,000mAh capacity is designed for emergency top-ups rather than full phone charges—especially for larger devices like the iPhone 15 Pro Max. It’s great for keeping your phone alive when you’re on the go, but it may not fully recharge it from 0%.
      If the performance seems unusually low, we’d be happy to check it for you. Please visit https://support.energizerpowerpacks.com/ so we can assist further.
      --Energizer PowerPacks Service Team

  • Rated 5 out of 5 stars

    Great portabale charger

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic chargers. Its light, works well, and sticks to phone magnetically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power bank

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little power bank sticks to my phone and I can use it on all other iPhones and devices

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad little charger. Helps my phone get through the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small size perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for traveling. Like smaller size for ease of carrying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky, but it charges fast and lasts while you use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery pack

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for my iPhone 16 pro max. Able to record the whole Backstreet Boys concert at the Sphere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, really glad we made this purchase and very convenient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked perfectly!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to keep my phone chatged at a concert. It got the job done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a small and lightweight good to take on the go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say buy it it’s worth and It really charges your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, change my phone on the go. It has very ergonomic design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertised.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I get a full charge on my Iphone from it. It also recharges in about an hour.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    MagSafe Charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too bulky and heavy. Returning it for a ultra slim charger.

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi Thomas,
      Thanks for giving our MagSafe power bank a try. We're sorry to hear it didn’t meet your expectations in terms of size and weight. We understand how important portability is, and we hope your next choice is a better fit for your needs.
      --Energizer PowerPacks Service Team

  • Rated 5 out of 5 stars

    Easy to use small and comact

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A GREAT THING TO CHARGE MY LITTLE FAN .i TAKE IT TO bINGO AND BOWLING .pRICE WAS RIGHT SMALL AND HANDY .tHANK YOU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product and good price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product the price is excellent i use now in my iphone and its great works perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    “The product quality is consistently outstanding, exceeding my expectations every time.” I highly recommend this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great back up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for son to use while at concerts and other venues. Works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great! I bought tis for my wife and she loves it.

    I would recommend this to a friend
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