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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 183 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers commend the compact and lightweight size of the Ultimate Lithium 5,000mAh power bank, finding it convenient for portability. However, some users express concerns regarding the battery life, noting that it may not provide a full charge and can generate heat during use. The MagSafe functionality also receives mixed reviews, with some experiencing inconsistent connection.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 183 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Charging on the go

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device! Small, compact and efficient. Nice idea.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It sticks on and charges very well. It’s slim as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great produce for a great price. I need to buy more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect portable power on the go!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, sleek and quick power on the go. Magsafe makes it really easy to attach and charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient, easy to use, great for a one phone user

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power bank

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Liked size and storage size.essy to use on my iPhone.Did not change protector,just added mag safe ring to case to hold power bank

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. No issues. Great price. Would by again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Energizer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not great. Hard to tell if item is completed. Phone keeps falling off

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi JudithP,
      We’re sorry to hear about your experience. If your phone keeps falling off, it may be due to case thickness or lack of MagSafe compatibility, which can weaken magnetic alignment. Also, the LED display shows battery level, but doesn’t indicate charging completion—so we understand how that could be unclear.
      We take this issue very seriously and apologize for the problem you've experienced. We want to help resolve this for you. Please visit our support page at https://support.energizerpowerpacks.com/ and fill out the form so our team can provide you with support.
      --Energizer PowerPacks Service Team

  • Rated 3 out of 5 stars

    Short battery support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt last as long as i hoped for................

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Hi GaryH,
      Thanks for sharing your thoughts. With a 5,000mAh capacity, this model is designed for quick top-ups rather than multiple full charges. If you're looking for longer-lasting power, we recommend considering higher-capacity options like the 10,000mAh or 30,000mAh models.
      --Energizer PowerPacks Service Team

  • Rated 5 out of 5 stars

    Energizer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! No complaints! I use it because my battery drains quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice & light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Light weight. Compact, not bulky. Fits in a pocket easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Energizer Power Bank Battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product works extremely well. Attaches directly to my iPhone and charges quickly.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Too hot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery gets real hot when charging the phone. The phone then also gets real hot. Does not give a full charge. Going to look at options to return. I am concerned with the heating

    No, I would not recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Dear valued customer,
      Thank you for the comment.
      We apologize for the unsatisfactory user experience we have caused you.
      If you have any other questions about the product,
      please feel free to contact us.([email protected])
      We will be glad to assist you.
      Thank you.

  • Rated 5 out of 5 stars

    Portable Battery Charger

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Great for charging iphones quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works as advertized

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rapid charging without overheating, works great!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life’s

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good charger recommended lasts as indicated excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this charger! Seems to work as stated.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad, not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad, not great. Will charge you phone, but not super fast. Price is very reasonable.

    I would recommend this to a friend
    • Brand response from Jamal Chen
      Posted .

      Thank you for your feedback! We're glad to hear that you feel the power bank is a reasonable value. We understand your wish for "super fast" charging and appreciate your honest review. Our power bank is designed to provide efficient fast charging up to 18W wired and 15W wireless, but we will certainly take your feedback into consideration as we continue to develop new products.

      -- Energizer PowerPacks Service Team

  • Rated 5 out of 5 stars

    Works fast, works great.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fast, works great. No problems so far while using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Power Bank

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a chance to use it yet. Bought this for an upcoming vacation where there not be any WiFi available.

    I would recommend this to a friend
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