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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 936 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the ENVY 2-in-1 15.6" Touch-Screen Laptop's touch screen, price, gaming capabilities, lightweight design, ease of use, and performance. They appreciate the excellent speed and outstanding battery life. However, some customers have concerns about its weight, limited storage, and memory upgradability. Additionally, a few customers have mentioned fan noise and overheating issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 936 reviews
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    An over all amazing Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am an up coming College student and I wanted a laptop that was light weight, touch screen,2-in-1 and would still be able to run everything I needed. This laptop has it all. Super happy with it.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Beautiful high end laptop for less!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop performs extraordinarily well, it's almost as good as my desktop (Aside from dedicated graphics) and it just seems like a fantastic product! However I did upgrade the storage as it was fairly small

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Touch screen

    Rated 4 out of 5 stars

    Nice clean a bit overpriced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for on the fly work. Or if you are into programming or just basic use. The screen could be a bit brighter but looks sharp and colors are nice. It can handle light gaming and touch screen is good. It is a bit overpriced imo.

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Speed

    Rated 5 out of 5 stars

    Marvelous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speed in which this laptop boots and loads program is simply marvelous. Multitasking is a breeze and there is virtually no lag time when gaming. I am really pleased with my new toy!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this laptop for 3 weeks. So far, this is a great laptop. Love the touchscreen option and flip screen. It seems to be very durable and holds a charge for about 10 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    must have!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for the kids to do homework on—middle school & high school. love that it’s a touch screen and has a backlit/light up keyboard! price was ok too for what we needed it for

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop I chose after looking at a couple different ones. I wanted a laptop that was similar in size to my previous laptop and this one was the same size. Outside of the specs (which I found pretty good), the price for it was also really acceptable. I like that it’s a flip touch-screen so that I can use it as a laptop or as a tablet. My only complaint is that I don’t like the touchpad for it so I got a wireless mouse to go with it. One of my favorite things honestly is the fact that it has a numbers pad on the right whereas so many other laptops just provide you the numbers at the top nowadays.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great computer for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is fast and perfect for schoolwork! The touch screen works well, and is ideal for those needing to jump from application to application for schoolwork/work/etc.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good computer for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my parents to replace their old sony. Overall its a good pc for the money. Got a 250 discount but i paid the extended 2 year coverage so i ended paying the same as there was no discount. It is a touch sceen so it makes every task easier and it is quite fast. My only issue as that you have to buy the windows office home or profesional edition and renew it evey year for about 150 dolars, so that sucks. The construction is very good, very solid, the key bord is very ergonomic, and its fast dispite the 8 GB of ram. I like the back lite on the keybord to.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for casual or business use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very techy so I like how easy it is for me to use. Don't do any gaming but for me it has what I needed Love the touchscreen and the backlit keyboard ..

    I would recommend this to a friend
  • Pros mentioned:
    Gaming, Price

    Rated 5 out of 5 stars

    It is going to college with my son.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was right and it has a lot of great features and will also be used for some gaming. Will be a great tool for my son's first year of college.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good laptop, but a little heavy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop to replace one that was over five years old and running slowly. I am very pleased with it. I like the touch screen, the "back fold," and the backlit keyboard as I often work in reduced light. Also, the speakers are forward facing which is good, but when you fold the screen back, they are facing away from you. Although thinner than my previous laptop, it actually weighs more due to a reinforced frame. It is more durable but heavier. I don't take it with me often, so it is not an issue for me, but if you take it with you, this could be an issue for you.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 4 out of 5 stars

    Love this laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sleek, works great and is pretty fast! Started having some trouble with the speakers though, so not sure what caused that. But laptop/tablet features and touch screen is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is lightweight, touch screen convenient, WiFi capable and has all the features of a desktop with the ease and convenience of a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    I simply love the lighted keyboard.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an HP when desktop computers were introduced back in the 1980's. In mid-2000 I switched to Dell, in my opinion, wasn't as easy to operate as HP. Therefore, when I found that BestBuy was running a special I jumped at the opportunity. All software was included except the Security preference of my choice and 365 Office software. Other than that it's very lightweight, has Touch-Screen control, and should last me several years. I recommend this easy to operate PC for Senior Citizens as well as the Now...Social Media generation.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    quick startup, love touchscreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touchscreen & fast startup. Fan is a little noisy & runs a lot. Just got it...so far i like it.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. It is the best laptop for the price. The size is perfect, I like the touch screen. I haven't had any issues or regrets!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Well rounded work computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This envy has been fantastic. The touch screen is very responsive and the speakers are pretty good compared to other laptops. It has enough ram for me to multitask but since it has a solid state drive that helps it out anyway. The boot time from off is great and that has always been a thing that has annoyed me on any computer. The resolution on the screen is crisp. You wont be able to play the newest games with the highest graphics settings but It still can run games like fornite with no problem. For the price it's well worth the buy.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Solid machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. It has a sleek design and is pretty quick and responsive. It did had some bloatware but it was easy to uninstall. I had an ENVY from about 5 years ago and hated how much heat it built up from having the vents be built on the bottom of the laptop. It's the same with this laptop but they decided to have a larger vent on the side of the computer like they use to do on older laptops. I've notice how much this has allowed this laptop to not heat up very much. I can't give specifics on the gaming aspect since the only thing I've run on it is Cuphead. My only issue is that it has moments in which it just freezes on a page.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Stars couldn’t be happier with this computer. Bought it. Brought it home and set it super easy plus love the touch screen as well

    I would recommend this to a friend
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