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Customer Ratings & Reviews

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Customer reviews

Rating 3.9 out of 5 stars with 138 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers express satisfaction with the ENVY x360 2-in-1 13.3" Touch-Screen Laptop for its fast performance, lightweight design, comfortable keyboard, and affordable price. However, some users have concerns about its short battery life, fan noise, occasional Wi-Fi connectivity issues, and overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 138 reviews
  • Rated 1 out of 5 stars

    Only lasted 14 months.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer in 2018 and it is pretty much used to order takeout or update my resume, no hard core use. In that time period I had to factory reset it 3 times for a number or reasons including it not booting and keyboard & touchpad failure. This current time I have run all of the diagnostics and everything has passed, reset it twice and it hasn’t come back to life. HP support is only 1 year, so they won’t do anything about it. Would not recommend product or brand.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop 360 2n1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate the help and patience shown during my visit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lightweight powerful laptop with graphics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop, all with touchscreen, backlit keyboard, built-in graphics card, 250 GB SSD, and decent speakers. I got mine open box but it kept disconnecting from WiFi. Still looking into it but it looks like a Windows 10 issue.

    I would recommend this to a friend
  • Pros mentioned:
    Keyboard

    Rated 2 out of 5 stars

    Good enough laptop but could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kicks me off public networks and malfunctions often but apart from that, touch screen comes in handy. It is extremely light and portable

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this device after using it for a day. It’s nice and sleek. However, WiFi was glitchy and resolution was not the greatest

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop that could be better. The issue is HP hasn't released an updated Graphics driver and no driver works from AMDs website. A lot of games won't play due to this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement laptop and I did a lot of research online. Buy Best had a great sale price on it and I couldn't be happier with the purchase!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product compare to the price. Bestbuy guy made it easy for smooth transaction, and simply took my reward later. Thanks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this little guy. I use it mainly for my 3d printer designs and my vinyl cutter. Never gets too hot and battery life is amazing. Works very well with photoshop and Illustrator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ENVY x360 2-in-1 13.3" Touch-Screen Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent ENVY x360 2-in-1 13.3" Touch-Screen Laptop - AMD Ryzen 7 - 8GB Memory - 256GB Solid State Drive - HP Finish In Dark Ash Silver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Versatile displays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that I can use as a standard laptop yet can flip screen to tablet mode to show my photography full screen vertically and horizontally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to upgrade my laptop, going to PA school and this computer rocks! Does everything I need at a fraction of the cost most fellow students paid!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great speed. Love that I can go from tablet to pad, write notes with a pen on screen, and is compatible with all my school apps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My daughter loves it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my daughter in college. She loves it's versatility and we got money back on price match guarantee! What else could you ask for!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is easy to use with great graphics and a stylish look. The laptop is light, and compact fits easily in a backpack or tote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2 in 1 Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP ENVY x360 2-in-1 laptop is sleek and powerful. It has great battery life, is thin and light and can be used as a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter for graduation. Perfect size, easy to use. It met all of her criteria. Easy set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as an anniversary gift and she loves it. It does everything she could want plus more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my laptop a couple month ago and it’s doing a really weird and loud noises

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would definitely recommend this. Works great. Have used this brand in the past and has not disappointed.

    I would recommend this to a friend
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