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Customer Ratings & Reviews

Your price for this item is $664.99
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Customer reviews

Rating 3.9 out of 5 stars with 138 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers express satisfaction with the ENVY x360 2-in-1 13.3" Touch-Screen Laptop for its fast performance, lightweight design, comfortable keyboard, and affordable price. However, some users have concerns about its short battery life, fan noise, occasional Wi-Fi connectivity issues, and overheating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 138 reviews
  • Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for college use, so far doing the set up and organizing my files have been quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect laptop for office environment. Compact and lightweight. We have 10 in the office now.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    satisfied purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the improved battery life! Having a hard time with windows 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very happy with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my wife totally enjoys this product, she uses it everyday

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for everyday

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love using it for general everyday use. Tons of power and battery life.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible, no resolution, want my money back!!!!!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop looked so nice at first than the wifi adaptor dropped several times in one day. HP support supposedly fixed the issue than a couple of days later the wifi adaptor failed again. This laptop is a lemon. The warranty never updated and was giving me only 6 months warranty. I will never buy another HP laptop again. Dont Buy It... They give you the run around and never fix the issue and it becomes a paperweight after the first week. Not used it for 5 months because I always lose my work on it due to connectivity issues............ If they don't return it I WILL leave it with them youtube my entire experience and dispute the charges with my bank. This is ridiculous. The problem is definitely there and intermittent.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has all the features I need to do reports, essays, presentations for my college classes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light weight nice size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivid colors easy to navigate the system. Used for online schooling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present. Had better spec's than the one originally wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with laptop.. if even had features I did not expect..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sleek laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice, sleep laptop. Good for school. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it! Sleek and easy to carry.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Very easy to use. I got everything what i need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just getting used to it. Love it so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how it is thin and touch screen and plus it is 2in 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. Had no problems with the computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fast, good quality, great price, easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product!! Exelent for my university work.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buggy software

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very well built. Feels like a much more expensive laptop. I really wanted to like it. The software bugs were too much tho. I returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    HP Envy x360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy x360 seamed to be a good PC the only drawback was it did not support the use of a stylus.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 1 out of 5 stars

    overheated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow this thing got HOT! Even the clerk was shocked

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop gave me so many problems, I had to take it back to Best Buy several times because of Bios problems, eventually sold it! Would not recommend!

    No, I would not recommend this to a friend