Customers love the Envy x360 2-in-1 laptop for its fast performance, reasonable price, and lightweight design. Many users appreciate the smooth transition to tablet mode and find the touchscreen very responsive. However, some customers have concerns about the laptop's battery life, noisy fan, and slow boot time.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 640 reviews
Rated 5 out of 5 stars
It is perfect
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It is perfect. I will definitely recommend it to my friend.
I would recommend this to a friend
Rated 1 out of 5 stars
Screen popped out
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Have had this laptop for about 3 years now with minimal to regular usage and 2 days ago randomly the screen literally popped out of the body. Looked it up on hp forums and a lot of people have this same problem. Seems to be a manufacture defect but with no acknowledgement or support outside of the warranty window. From the very beginning laptop has not performed great for simple things, on startup sometimes the screen does not turn on and is unresponsive. I thought it would be nice but everywhere I look people are saying to avoid HP, will probably be going with samsung or windows laptop.
No, I would not recommend this to a friend
Pros mentioned:
Design
Rated 4 out of 5 stars
Almost perfect
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this laptop for college I'm getting my Systems Administrations degree (IT) with emphasis on Cisco networking - so I knew a few things...
Im going to cut to the chase about a lot of features - firstly the CPU. Its FAST, very fast! I do 3D modeling & printing as a hobby and was able to render/slice objects pretty fast on this little laptop! Tested a little gaming and was able to get Battlefield 4 to hit 90fps (low settings) @ 720p - not bad for an integrated GPU. The Vega graphics put any intel IGPU to shame. ANd thats what y9ou need to remember overall that this is an IGPU (APU) thats $750... Some of the other reviwes have their expectations on a $1500 laptop level.
Fit and finish - the laptop feels like its all metal, very smooth overall feeling with the neutral grey. The keyboard key-play dosent have quite as much travel as a toshiba or apple laptop - it just take some slight getting used to.The track pad does what its supposed to. If you get a Wacom Bamboo Ink yiou can take advantage of the windows ink feature. At first I wasent interested in this but after messing with it at Bestbuy I kinda fell in love... It workd - GOOD.
Interfaces - you have 2 USB ports, one will have active charging enabled all the time (USB on the right) this DOES fast charge apple devices and plays friendly with my iPhone7p. You have a USB-C on the right had as well - wish I oculd test it but I dont have any devices that use this.
IMPORTANT: HEADPHONE JACK - this jack IS compatible with gaming headsets that use a single connector for headphones & mic - it works REALLY good.
Battery life - this is kinda interesting because I think the firmware is still adjusting to the the capacity. Its good practice to charge it up all the way and use your laptop until it almost dies a few times so the firmware can see the actual battery range. I havent discharged it completely yet but Im guessing about 5-6 hours on normal use but I could be incorrect. The CPU does throttle off really fast to save power.
Some users complained about the bloatware on the laptop - this is NOT HP's fault but Microsofts. Even if you buy windows off the shelf and install it - it will have all the useless candy crush stuff. This is not HP's fault. ALso - prepare to have about 4-6 hours of downloads from microsoft the first night you use the laptop. So if its running slow INITIALLY!!! Its not permanent. Let it get ALL the updates, because the windows updates will thrash the hard drive and - yes the hard drive is flipping slow. Word through the grape vine is that there is a M.2 slot open on the mobo waiting for an SSD to be added ;D RAM is also upgradeable in 2 slots up to I believe 32GB on this platform.
The Display - IMPORTANT! - The display is sharp and moderately bright. I did see some reviews where users have said the display has a dingy brownish hue to it. At first glance you wont see it - but I own color calibration hardware and calibrated the monitor and - OH WOW. Yeah HP used a basic windows sRGB profile and not a generalized one they create at the factory. Attached images show the difference and its huge. If your display is brownish I attached a link (hopefully bestbuy dosent block it) to the ICM profile I created using a Spyder4 Elite for this specific model laptop. Just add it to your color profiles in the control panel - all monitors are slightly different but this should be about 98% accurate to the majority and better than anything that was included.
Would I buy this laptop again? OH YEAH! OHHhh Yeah! Im defently going to be putting the m.2 drive in and maybe bumping the ram up in the future. I thought 8gb would be enough but if you game, the ram is shared with the GPU. The GPU only has 256MB of actual dedicated VRAM so games dip into a lot more ram than normal. BTW Battlefront 2 is playable @ 50fps! But like I said earlier I was able to run BF4 and I didnt run out of ram.
Link to corrected color profile for display: (your welcome!)
https://www.dropbox.com/s/5myoaxtc9ws41ns/HP%20Envy%20Profile.icm?dl=0
I would recommend this to a friend
Pros mentioned:
Price
Cons mentioned:
Noise
Rated 5 out of 5 stars
It’s a good computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s really a good computer some reviews were accurate but they were also a little over the top as the computer makes noise but it’s okay it doesn’t last long it doesn’t take more than 10 minutes to set up it has facial recognition if you like that it’s cool and it’s very accurate even in pitch black midnight , I use this computer to take care of personal needs like bank accounts and college homework and such it does the job I don’t live on it so I reccomend this highly it’s extremely affordable for the product you’re getting and will indefintely do what you need it to do
I would recommend this to a friend
Pros mentioned:
Design, Fast, Price
Rated 5 out of 5 stars
Very responsive
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Good speed, very good graphics, and feels durable for a reasonable price
I would recommend this to a friend
Pros mentioned:
Design, Touch screen
Rated 4 out of 5 stars
Nice laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the touchscreen and graphics. Plenty of storage
I would recommend this to a friend
Pros mentioned:
Price, Touch screen
Cons mentioned:
Noise
Rated 5 out of 5 stars
Excellent value!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Spent a lot time looking for a replacement for my Lenovo B590. My Surface 3 is great for travel so I wanted the same features. Lots of expensive options out there, but I needed something inexpensive that does the same things as the Surface. The HP 360 Envy was a good choice. Lots of great features in a 15.6 inch touch-screen that has Windows Ink preloaded. The Surface pen will work, as well as any Windows Ink compatible pen. Some have complained about the fan noise, which can be louder at times due to the AMD processor. This seems to be related to the HP cool sense software or maybe Windows 10, but it has not been a constant presence. Should not be a deal breaker given the reasonable price, great features, and overall solid construction. If it holds up as well as my business grade Lenovo I could not ask for more.
I would recommend this to a friend
Pros mentioned:
Design, Touch screen
Rated 5 out of 5 stars
Easy and Fun to Use!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I refused to get a new computer for the past 8 yrs. When Microsoft came out with windows 8 it was so terribly awful that I simply refused to upgrade from my windows 7. When my old computer finally completely died I had to get a new one...so, I followed my son who had just purchased this same computer and I love it. Windows 10 is easier to use and the computer goes from a laptop to a tablet with the simple fold of the screen. The touch screen is not as exciting for me as it is for my son, who just loves it. The price, overall ease of use, and the key board having the 10 key number pad are the big sellers for me. I will mention that my son loves the graphics and speed when he plays his online games, which is why he chose this computer...the other "gaming computers" were a few hundred dollars more then this model.
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 4 out of 5 stars
Good PC for the price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm pretty pleased with this computer so far. I had a bit of an issue with the computer not functioning well on startup, but Geek Squad seems to have fixed the problem. It starts up just fine now. The computer can get rather warm when sitting on my lap. The 2-in-1 is a nice feature, but using this as a tablet doesn't make much sense. The size makes it cumbersome to use as a tablet, and in tablet mode the keyboard automatically turns off, but you still have to set it face down on the keys, which I am not a fan of. The touch screen is a nice feature, though!
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 4 out of 5 stars
Nice Solid Laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall a pretty nice laptop. It performs well and has some nice features such as a backlit keyboard, touchscreen and 360 hinges that allow a tablet feel. Howeve it doesn't have a CD/DVD drive and only has 2 USB3 ports and each of these are on opposite sides of the laptop. I have a portable CD/DVD drive that requires 2 USB connections for power reasons. But with only 2 USB ports on each side of the laptop the connections to the laptop won't reach. I was able to use my USB hub to connect the CD/DVD drive to install programs but it was awkward. The AMD R7 processor is sufficient for my needs, but I may eventually replace the HD with a SSD. 4 Stars feels about right.
I would recommend this to a friend
Pros mentioned:
Fast, Touch screen
Rated 5 out of 5 stars
Nice!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Loving this laptop! It's a great computer for the price. Very well-built, and has all the features I wanted. Backlighted keyboard, number pad, touch screen. My only negative that I can find is there are only two USB ports, there is a micro usb or whatever it is called, but I really would rather have had three regular USBs. It does seem to have a lot of preloaded apps that I don't want, so I am removing them as I find annoying and unnecessary. The speed is great, and so far it's been great when I am multi-tasking on it. Love it and glad I didn't go with a cheaper laptop.
I would recommend this to a friend
Pros mentioned:
Design, Fast
Rated 5 out of 5 stars
I love it.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
My 2 In 1 HP is so awesome! The graphics are A1 and the speed of the shut down/startup time is top noche! But the only thing is accidental screen taps. A screen wiping cloth should be included.
I would recommend this to a friend
Pros mentioned:
Lightweight, Touch screen
Rated 5 out of 5 stars
Great laptop for college student
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this laptop! It's lightweight and very sleek looking so it's easy to carry around. Switching from laptop mode to tablet mode is seamless and easy. Touchscreen works great.
I would recommend this to a friend
Pros mentioned:
Touch screen
Rated 4 out of 5 stars
Versatile Laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this laptop after returning a chromebook because I needed something less app based and more compatible with Microsoft Office. It has been working great so far. The only complaint is it when it goes to sleep due to inactivity it doesn’t want to turn back on. You have to shut completely down and turn back on. Try to mess with the power settings but nothing has worked so far. It is good for a touch screen laptop that is needed for just minuscule tasks in office or to browse the web.
I would recommend this to a friend
Pros mentioned:
Design, Fast, Price
Rated 5 out of 5 stars
Amazing computer
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this computer because I was looking for something in the $600-700 dollar range and this looked good. I love this laptop it's so thin and cool looking. Super fast, more memory than I need. 360 degree screen rotation. Display is perfect. I'd buy it again.
I would recommend this to a friend
Pros mentioned:
Lightweight, Touch screen
Rated 5 out of 5 stars
Perfect
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I got this computer when my last HP died right before midterms. It’s perfect. I was debating getting a MacBook but this computer has everything that makes me question a MacBook, such as pricing, storage capacity, and touch screen. It’s been amazing for me for the last year. Works like a gem and is lightweight so I can throw it in my carryall purse if I need to.
I would recommend this to a friend
Pros mentioned:
Design, Fast
Rated 4 out of 5 stars
Elegant and versatile
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The design is crisp and elegant. Very fast, 2-1 design is awesome if you want to use as a tablet
I would recommend this to a friend
Pros mentioned:
Fast, Touch screen
Rated 5 out of 5 stars
EXCELLENT SIZE
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop has great speed startup I work from home I use a lot of screens and from screen to screen it has great speed and manageability the touch screen makes it even easier the two-in-one makes it convenient from working from different locations tablet mode is great when browsing different sites online just an all-around excellent laptop
I would recommend this to a friend
Pros mentioned:
Design, Fast
Rated 5 out of 5 stars
Awesome Laptop Great Price
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been using my laptop for over a month for business purposes and I must admit! I am in Love with my new toy!!! Fast/Sharp/Sleek/Sexy
I would recommend this to a friend
Cons mentioned:
Noise
Rated 5 out of 5 stars
Great laptop
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This laptop has a nice sleek look ,nice screen and a m.2 slot NVME .
With the NVME drive installed , I have read speeds of 2930 and write 1363. Fan can get loud under heavy use . Usb -c port is not very fast. I get better speed out of the usb type a port. WiFi Is pretty fast on 5g network. Speakers are decent which allows me to watch movies with decent sound. The face recognition camera did work well for me .