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Customer Ratings & Reviews

Your price for this item is $516.99
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The comparable value price is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 640 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Envy x360 2-in-1 laptop for its fast performance, reasonable price, and lightweight design. Many users appreciate the smooth transition to tablet mode and find the touchscreen very responsive. However, some customers have concerns about the laptop's battery life, noisy fan, and slow boot time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 640 reviews
  • Pros mentioned:
    Lightweight, Price

    Rated 5 out of 5 stars

    Fantastic Laptop for Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Versatile, Lightweight, and Stylish. Was looking for laptop that could do it all for not a lot of money and this one is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Replaced an older laptop and what a difference. Still getting used to the touchscreen. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great laptop for my first ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, efficient and plenty of storage. I'm enjoying my purchase.

    I would recommend this to a friend
  • Cons mentioned:
    Processor

    Rated 4 out of 5 stars

    It does what it needs to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my girlfriend for school. I figured because it's for school work, she didn't need an i5, but honestly I can tell quite a difference. Multitasking and simple program execution lags behind compared to my i5 systems. But it does what it needs to. For the money, I don't know if I would recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fast, love the touch screen and is a GREAT replacement for my old computer.

    I would recommend this to a friend
  • Cons mentioned:
    Boot time

    Rated 4 out of 5 stars

    Works well though a bit slow booting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Takes a long time to boot up compared to the smaller Vizio I replaced it with. Very inconvenient place for on/off switch, for me. I preferred the switch on the keyboard surface.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good buy light weight plenti of storage and fast

    I would recommend this to a friend
  • Pros mentioned:
    Design, Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for great laptop. Good specs. Sleek design

    I would recommend this to a friend
  • Pros mentioned:
    Design, Touch screen

    Rated 5 out of 5 stars

    Best laptop I've bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Graphics are excellent, love the touch screen/flip

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer. At first I was questioning the AMD FX hard drive vs the Intel 5 or 8, but this computer has lived up to everything I read online. Not only is it half the price of a smaller Apple it also had a 1 TB hard drive vs 164G on Apple. Speakers are awesome on this thing too.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great versatile computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given this laptop 5 stars if the first one I had didn't have problems. I couldn't install Microsoft Office without help from Microsoft support, after which a Brother 4 in 1 printer couldn't be installed. At the advice of the Geek Squad, I exchanged the laptop for another one (the same model, with the AMD processor) and exchanged the printer for a HP printer, and started from scratch. There were no problems at all the second time around. This laptop works great and I am enjoying using it. The Bang & Olufsen speakers sound good and it is a plus that the sound is adjustable. Just an observation that the size of the keyboard may not be for everyone. It was condensed in size slightly to make room for a larger mouse pad. I find it more comfortable but a person with larger hands may not. I haven't used it as a tablet much, so I can't comment on that part. And it comes with the new Windows "Ink" software. which can be handy. It's speed is fast enough for my purpose. On the whole, you get a lot of computer for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    Good system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system overall. Lightweight and easy to manage. Only real flaw would be the touch pad as that is a bit tricky so I would suggest getting a mouse.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop. Fast and easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was asked to buy a computer for a friend. And when I saw this computer I fell in love with it. I almost go guy one for myself. Super fast and the high resolution screen is a delight. Setup was a breeze and he couldn’t be happier with my decision.

    I would recommend this to a friend
  • Cons mentioned:
    Boot time

    Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support around the product. My harddrive stopped working and these guys at Geek squad were great. Other than that the AMD processor works miracles. I would rather have this laptop than any other more expensive laptop. I made a great choice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far, So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP and have had nothing great experiences with them. This laptop is very sleek and the grey is beautiful. It is a little on the heavier side since it's all metal, but I don't mind. I know some were concerned about the AMD processor, but an occasional "huff/puff" doesn't bother me. I too had the issue of a black screen after logging in, but after I did the update the laptop runs just fine. The update won't pop up on its own. You'll need to go under settings and manually click the update button. I have only had it for about a month but I love it so far. I had my past laptop for about 6 years so this is a much needed upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Very nice laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has surpassed all expectations. It is fast, works great and has everything that I need in a basic laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    So glad I bought this!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. I've had it for almost a month, and the comparison to my old laptop has made me realize how much quicker I am getting work done. I am a frequent multi-tasker, this performs beautifully for that. I went in thinking I would buy a cheaper laptop, but this feels so much better built. Backlighted keyboard, cap lock light, number pad, and it's fast. Only wish it had one more USB port and I had to disable several preinstalled apps I have no use for. I'd definitely buy this again.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Carlo's body shop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love lap top its super fast and mthe image has grate quality . its practical and i can use just about anywere i want . i have bought seral stuff frome best buy and im always satified with the pruduct ,

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very happy with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has performed perfectly. It's fast and stable. The keyboard has a great feel with good key placement (I'm picky if keys are difficult to hit and slow down typing). Overall very happy so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    overall great laptop for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found this laptop less user friendly than some I've had, but there are features I've grown to love and for the price it can't be beat. Plus the 1T storage is awesome for storing pictures and videos.

    I would recommend this to a friend
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