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Customer Ratings & Reviews

Your price for this item is $516.99
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The comparable value price is $729.99

Customer reviews

Rating 4.4 out of 5 stars with 640 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers love the Envy x360 2-in-1 laptop for its fast performance, reasonable price, and lightweight design. Many users appreciate the smooth transition to tablet mode and find the touchscreen very responsive. However, some customers have concerns about the laptop's battery life, noisy fan, and slow boot time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 640 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for graphics and quick notes. I love the facial recognition login.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new HP envy 360 laptop is really great,it’s fast and you can use it up 7-10 hrs,it’s look awesome

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great 1st time touch Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this small but powerful laptop, the touchscreen is very useful and it is just what I need for school when I need to take it on the go..

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the laptop, it is a little heavier than what I would have liked. Love the touch screen and being able to use like a tablet.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 4 out of 5 stars

    Nice general use laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop for a general user. It does get very hot and the fan is quite loud. Only complaints from here.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop and the touch screen is great to use. It was easy to connect my information. I am enjoying my laotop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Computer, nice set up, good features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about it but I don't care for Windows 10, notifications from things that I don't need or want.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for my needs. Enough processing speed and storage

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Lightweight. Great features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a laptop with Bluetooth, touchscreen and light weight. This met all requirements and at a fair price.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy is has everything I need. It has a keyboard and a touch screen. The screen is the right size for me to see everything at once. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used the laptop for a few weeks I am very pleased with it. If you need one that has a hard drive to store your files photos ect. This will

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    This laptop has been great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so portable and pulls information up quickly. It has been a pleasure to have and to use. We are so pleased with our purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice looking laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer feels very sturdy. It looks amazing. Gets the job done, mostly use it for desktop work and occassionally for Nextflix and Prime, it works fine. The internals are not state of the art, but they will work just fine for at least 4 or 5 years. I think we all can agree that that is a good thing for the time being. My piece of advise, spend the extra dollars and get the 16GB version with the AMD processors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Maybe should have looked some more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop without really looking at models avail;able for what I wanted - I actually told the Best Buy rep I wanted something smaller and lighter than my old device, as well as just basic features for mostly using Internet and writing - he showed me this and one other model - this is OK, but the keyboard is heard to see in bad lighting and it seems to "stick" (can't keep up with my typing it feels like)

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise, Overheating

    Rated 3 out of 5 stars

    College Student Worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for about 2 weeks now and I just noticed that the fan can be really loud? I'm not even running multiple tasks, only chrome and Microsoft applications. This laptop does turn hot very quickly (again I'm only using two windows at once). This laptop is great for college. I use it in tablet mode and as a regular laptop and can get about 8-9 hours with one single charge. If I put it in sleep mode it could go through the whole week, but leave me with maybe 5 hours when I next open my laptop. I'm thinking of returning this laptop because of how loud the fan gets and how hot the bottom of the laptop gets. But I'm not entirely sure why it gets like that. *I'm no tech expert* If anyone can help me figure this out, please feel free to comment.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Processor

    Rated 5 out of 5 stars

    Great Computer for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good computer for the price. When I bought the laptop, there was a big discount because the Radeon processor is being replaced. It is still a good processor though the computer runs a bit hot. As with all HPs, there is a ton of extra software provided by HP that needs to be updated regularly or deleted, but I've had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good inexpensive laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price. Not super fast and no great features but it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great for everyday use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Updates well. Daily use to light gaming. Touch screen and keyboard work well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this laptop. It functions great, has decent battery life, and is very well built -- solid materials and not cheap feeling. Very sleek looking. Loving the touch screen and ability to fold screen back to use it as a tablet. I would definitely recommend. Only cons to me are that there are not many ports to plug in to. It baffles me that there is no ethernet port in particular. I had to buy an adapter for this, and another to run the HDMI display out to VGA. After plugging in wireless mouse USB reciever there is only one regular USB port left. I used the USB-C for ethernet. Sometimes the cooling fan kicks in and is surprisingly loud, but not enough to bother me. Still a great laptop though, if you don't need many ports or are willing to use adapters.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a fairly inexpensive laptop after my 4 yr old one finally died. Great features, good memory, lightweight. So far so good!

    I would recommend this to a friend