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Customer Ratings & Reviews

Your price for this item is $562.99
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The comparable value price is $749.99

Customer reviews

Rating 4.2 out of 5 stars with 669 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers value the Envy x360 2-in-1 laptop for its touch screen capabilities, affordable price, user-friendly interface, and impressive performance. While some users have concerns about battery life, fan noise, overheating, and limited storage, many find that the pros outweigh the cons.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 669 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good quality printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The paper storage is closed and hard to see when it is low. Other than that, it is very nice looking and performs well.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    A flawed notebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Ryzen notebook has promise but it is ultimately let down by a subpar screen, poor battery life (4 hours), and a cripplingly slow main drive. If you are dead set on ryzen i urge you to consider the competing intel plus nvidia mx150 options at similar prices. Positives: Dual channel ram, impressive cpu performance, upgradeable Negatives: screen brightness, battery life, weight

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP envy is easy to use and light weight. I like the touch screen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fantastic new laptop for the family to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We all love the new HP envy laptop it’s quick it’s sleek it’s touchscreen it’s lightweight and all-around one of the best computer purchases I’ve made in a while would highly recommend this laptop to anyone looking to purchase a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my first 2 in 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    never had a tablet.. love the ability to be either a laptop or a tablet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Except Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful laptop and I've highly enjoyed having it, except for the fact that I've had it all of 2 weeks and the left speaker keeps popping and crackling, sometimes cutting out completely. I looked into it and it seems to be an issue with the Bang & Olufsen set-up not being super compatible with Windows 10. If you're cool with crackly speakers go for it, but as someone who uses her laptop for games and needs consistent sound, not my favorite.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, decent specs, fast, great price, overall great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy crew recommended this machine, and - so far - I've not been disappointed. Set-up was easy (diy) and everything is working as promised. Crisp display and much more refined than the older model. So far so good...!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the computer for a few weeks now. It seems to be working well. Initial set up took a while and the computer moved slow, but once that was taking care of everything seem to work as anticipated. The touch screen is new to me, so I can’t really comment on that. The only real drawback is that it only has one USB port. I did get an expander for 14 bucks, which took care of the problem. Otherwise it worked as anticipated

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had my laptop for a couple of weeks and it has not impressed me much thus far. The display is good, but that's about it. The battery does quickly, the computer has locked up a few times, and it has been easier printing on an HP printer wirelessly from my Note 8 than from the HP laptop. Average, if that, at best. This HP product is not a winner.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Happy with my new HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though i thought I wanted a different product this was the only one i could find at Best Buy that had the separate number keypad on the right. Its a great laptop and i am very pleased with the speed and comfort to use.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly. Simple and easy to use. Once you get everything synced up it’s a breeze to use

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    great laptop-easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer-easy to use and set up-just wish I was able to lock the mouse pad on the computer because I use a wireless mouse and sometimes hit the mouse pad on the laptop and click on something I didn't want to

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first laptop. Very easy to use and quick to startup after you turn it on. Touch screen is very responsive. Speakers sound very nice while playing music. Battery life between charges seems good so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    lot laptop bang for buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great little machine Ryzen cpu and Vega 8 graphics surprised me able to play most every game

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does everything I need. The price that I bought the computer for was a steal.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    School lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flip screen feature is amazing making this laptop part laptop part tablet. Great for long hours of sitting in class I can be anywhere. I've had it about a month no troubles yet. I do love that the keyboard has a 10 key. I'm still getting used to a lot of the features.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop easy to use and sturdy. Good for the entire family to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how small it is and It turns on really fast!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great performance for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop which i got an sale was a great deal for the price with the windows Ink functionality it exceeds my expectations. like it so well I purchased a second one for a recent grad going to college

    I would recommend this to a friend