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Customer Ratings & Reviews

Your price for this item is $425.99
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The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 1900 reviews

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Rating by feature

  • Battery Life

    Rating 3.5 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the ENVY x360's touchscreen capabilities, praising its ease of use. The lightweight and portable design is also well-received, with many users highlighting its convenience for carrying around. While the laptop's performance and price point are generally well-regarded, some users express concerns about battery life and fan noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,900 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Gets The Job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to use for work. I am a teacher. I've been setting it up and so far I love it. It's fast, touchscreen, has a number pad, full HDMI port, and 2 USB ports. The only thing I want happy about was the fact that there was only 2 USB ports. My old laptop had the same amount and I was constantly running out of ports. My solution to combat this problem was to buy a BLUETOOTH mouse instead of using wireless with USB receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. It is very fast and I haven’t had any problems with it. Really haven’t used the touchscreen yet. But is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Weight

    Rated 5 out of 5 stars

    love it, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my new computer. It is everything I always wanted. It is light -weight, loaded with wonderful features and very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Response is quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like how light it is and easy to use. Response time is quick. Can have quite a few screens open at once without slowing it down.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is super easy to use, and very fast. I got it for online classes, and it's perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Perfect laptop for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my daughter and she loves it! 2-n-1, touch screen, light-weight, stylish, with superb build quality.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use, Speed

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It is fast. It takes very little time to start. It doesn't have to think long to open programs. It is easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Touch screen

    Rated 5 out of 5 stars

    Excellent laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far laptop has been great. Very easy setup. Speed is excellent for our use. Boot up is very fast. Touch screen works well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 4 year old Asus and glad I made the move. One program in particular had bogged down the Asus, but this hp handles it with ease. The back lit keyboard is a nice feature, too.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Love the touch screen !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer. Love everything about it! So lightweight and easy to access. Love the color and the back light on the keypad.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Weight

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this new laptop as a replacement for my older 17 inch HP. Love the speed and how light the new one is. Love my HP.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my college son. Lightweight & easy to set up and use. Love the touchscreen.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Solid choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with this computer! It is fast, quiet, and has most of the fancy bells & whistles without the huge price tag.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    A fantastic mid-range laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not a gaming laptop, or to be used for heavy tasks such a video/photo editing, with that said, for everything else, this computer is just right! The intel i5 or higher chip, aluminum case, 8 gig min of RAM, backlite keyboard, 256 gig of SSD storage, and a numeric keypad and the 15.6" touch screen has made me enjoy this mid-range laptop. Things I do with it: browse the web, lightweight software development (rdp to the server) and watch Netflix when I am away from home.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    On Balance a Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good laptop at a reasonable price. Big screen. Good color and screen resolution. Good for streaming TV sports. Good sound for a laptop. Touchpad sensitivity is inconsistent even with system adjustments. Sometimes it seems you will highlight something or open an email just by breathing on the touchpad, Battery life is not great, Big screen is probably a big battery drain. Would probably buy again. $150 discount helped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice mid priced computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. Kind of middle of the road in terms of price and performance but perfect for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    My first laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having an old desktop with Windows Vista I finally was forced to stop my procrastination to upgrade when my desktop computer crashed and died for good. This can do so many things that there is a learning curve for me regarding its features, but I love the ability to use either the keyboard or the touch screen. Of course, I love the portability of a laptop around the house. This model is not the smallest or lightest so I probably won't take it out side of the house, but I wanted the bigger screen because of my diminishing eyesight. I'm not too fond of the tinny sound coming from the speakers, though.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really nice and overall excellent. The battery life is short when running multi -programs. But doesn't get hot when it stays plug in which is a plus( no noise either). It charges fast to about 30 minute to1 hr its full battery on low usage. the picture quality it great/ Sound is terrific. Slight flaw is like smug on the cover and the key board make a brand new device appear used. Slightly imperfect. But what product really is so if it worth the investment yes it is!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice touch screen laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this purchase! It’s fast and it has many different futures. I love that it has a tablet mode. The only reason I dont give 5stars is because of the battery.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Weight

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Amazingly fast. I love the touch screen. Light weight and size is perfect for viewing and carrying.

    I would recommend this to a friend
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